Latest Inspection
This is the latest available inspection report for this service, carried out on 1st April 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Excellent.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for 11 Denby Road.
Annual service review
Name of Service: 11 Denby Road The quality rating for this care home is: The rating was made on: three star excellent service 2 4 0 2 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Rose Moffatt Date of this annual service review: 0 1 0 3 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service
Address of service: Inkersall Chesterfield Derbyshire S43 3RR 01246471135 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Enable Care & Home Support Limited Number of places (if applicable): Under 65 Over 65 2 0 The maximum number of service users who can be accommodated is: 2 The registered person may provide the following categories of service only: Care home only - Code PC to service users of the following gender: Either whose primary care needs on admission to the home are within the following categories: Learning Disability- Code LD Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service 11 and 15 Denby Road are adjoining semi-detached bungalows, each providing personal care and support for two people with learning disabilities. The homes are in housing association properties, within a warden-controlled development of similar accommodation for older people. Denby Road is situated on the edge of Inkersall, approximately 4 miles from Chesterfield. There are a range of shops and community facilities nearby. Although registered as two separate homes, 11 and 15 are effectively run as one establishment
Annual Service Review Page 2 of 6 2 4 0 2 2 0 0 9 with one manager, one person on duty at night and shared policies and procedures. The homes are not interconnecting internally, staff move between the two through a secured shared rear garden. Each bungalow has two single bedrooms for residents, a bathroom, a communal dining/lounge and a domestic style kitchen. One bungalow has a sleep room and office for staff. The grounds are well maintained and accessible to people living in the homes. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys returned to us by people using the service and from other people with an interest in the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. The AQAA contained relevant information supported by a range of evidence. The AQAA let us know where improvements have been made in the home and what plans they have for future improvements to the service. The data section was fully completed. We looked at the information in the AQAA and our judgment is that the home is still providing a good service and that they know what further improvements they need to make. We received 4 surveys from people in the home, all completed with assistance from staff. People told us they can make always decisions about what they do each day. People said they knew who to speak to if they were not happy about anything and how to make a formal complaint. They said the staff always treated them well. Comments included: Staff are kind and talk to me, Its nice, I like it quiet, and Always make sure I have plenty of outings which I enjoy. We received 5 surveys from relatives, friends, and day care service staff. They said that the home met the needs of the person and gave the support expected or agreed. They said staff had the right skills and experience to look after people properly. They all knew how to make a formal complaint and said the home had responded appropriately when concerns were raised. Comments included:Everything is of the highest standard possible. The staff themselves are stars, staff are so good and caring, and, As far as I can tell, everything is done well. The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for Annual Service Review Page 4 of 6 the people who use it. What are we going to do as a result of this annual service review? The next inspection of this service will be based on the Fees and Frequency Regulations 2007 and the assessment of risk of the service. This will be further clarified when the new registration and inspection system under the Health and Social Care Act 2008 is confirmed. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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