Latest Inspection
This is the latest available inspection report for this service, carried out on 1st February 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for 12 Marine Approach.
Annual service review
Name of Service: 12 Marine Approach The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Pauline Marshall Date of this annual service review: 3 0 1 2 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: 12 Marine Approach Canvey Island Essex SS8 0AL 01268690495 01268690495 marielouise7@tiscali.co.uk Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Dargaz Limited Number of places (if applicable): Under 65 Over 65 0 5 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service 12 Marine Approach provides care and accommodation for up to five adults with a learning disability, some of who may be over 65 years of age. The home is a large family style chalet bungalow in keeping with houses in the locality. The accommodation is spacious with a variety of communal spaces for sitting, eating and activities. All bedrooms are single and situated on the ground and first floor. The first floor is accessed via a staircase; there is no passenger lift. There is a bathroom and separate WC on the ground floor and a shower room and separate WC on the first floor. There is a pleasant garden/patio area to the front and rear of the property. Limited
Annual Service Review Page 2 of 6 parking is available to the front of the home. The manager provides people wishing to use the service with a copy of the homes Statement of Purpose and Service User Guide. The fees range from £585.00 to £598.00 per week and people pay a weekly contribution of between £68.90 and £102.10. Additional costs apply for chiropody, toiletries, sundries, hairdressing and newspapers. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at the information that we have received, or asked for since the last key inspection. We looked at any notices that were received under Regulation 37; these are the details of illness, death, injury or any other event in the care home that affects peoples well being. We asked the manager to complete an annual quality assurance assessment (AQAA) form. This form is for the manager to carry out a self-assessment of how well the outcomes of people using their services are being met. We sent questionnaires to people who use the service, their relatives, and staff and health and social care professionals to enable us to obtain their views on how well the home is run. We looked at the report that was written as a result of the homes last key inspection. What has this told us about the service? The manager sent us the homes annual quality assurance assessment (AQAA) when we asked for it and it was clear and gave us all of the information that we asked for. The manager said in her AQAA There has been no admissions in the last two years; all of the care plans and risk assessments have been reviewed in the past twelve months and people enjoy eating out, pub lunches, shopping, swimming, knitting, doing puzzles, wordsearch, scrabble and cake-making. The manager also said in her AQAA we have refurbished the garden and there is a new patio step with a non-slip slope and hand rail to assist people to access the garden and we have bought two new assisted armchairs, a flat screen television, an electric bed and a circulation booster. The AQAA also showed that all of the bedrooms, the lounge and the conservatory had been redecorated since the last inspection and that handrails had been fitted and the boiler replaced. New non slip flooring has been fitted in the bathroom, toilets and shower room and new flooring has been fitted to two of the rooms upstairs. We received completed surveys from five of the people using the service and from four of the homes staff and all of these were positive about the service that 12 Marine Approach provides and comments included my carer understands me, the staff look after me very well, the home does everything well, could not do any better. Comments from the staff surveys included the home is always striving to be the best and its a happy home, the home is always clean and we have nice food and people are treated as individuals, staff are very friendly and have worked at the home for many years. The last key inspection took place on 17/10/2007 and the report showed that 12 Marine Approach was providing people with a good service and the last annual service review confirmed this. After looking at the AQAA, the last inspection report and all of the other evidence we feel that the manager knows what improvements she needs to make and our judgement is that the home is still providing a good service. Annual Service Review Page 4 of 6 What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 17/10/2010. However we can inspect at any time if we have concerns about the quality of the service or the safety of the people using it. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Annual Service Review Page 6 of 6 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
