Care Home: 14 Coronation Road

What the care home does well The manager and her staff team have worked to address these requirements, either fully or partially. We found that they have done the following: - Hand rails have been fitted in a bathroom. This is to help a person to get in and out of the bath more easily. Unfortunately this - To ensure that staff have a consistent approach when working with a person who lives here, a plan has been drawn up to guide staff work in an agreed way. - New procedures are in place to help keep a track of what medication has been ordered and received from the pharmacist. - To help make sure each persons finances are well accounted for there are clear records of the money held for them in the home. This is regularly checked. These checks include periodic oversight by a manager who doesn`t work here. The records are made in a bound book. This is to help ensure records are properly accounted for. What the care home could do better: It is good that guidance has been written regarding the behaviours presented by a person here that can challenge the staff team. However further detail is required to help minimise mis-interpretation by staff. There also needs to be clearer recording on how each situation was handled. This should include information such as the duration of time spent removed from living room, the assumed triggers to behaviour, a detailed description of the behaviour and it`s consequences. This information can then be more clearly analysed and assist in the further development of plans of care. Inspecting for better lives Random inspection report Care homes for adults (18-65 years) Name: Address: 14 Coronation Road 14 Coronation Road Sunniside Gateshead Tyne and Wear NE16 5NR two star good service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full assessment of the service. We call this a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed inspection. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Lee Bennett Date: 1 5 1 2 2 0 0 8 Information about the care home Name of care home: Address: 14 Coronation Road 14 Coronation Road Sunniside Gateshead Tyne and Wear NE16 5NR 01914886521 01914889743 Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Name of registered manager (if applicable) Mrs Fiona Mhairi Hay Type of registration: Number of places registered: Conditions of registration: Category(ies) : Community Integrated Care care home 2 Number of places (if applicable): Under 65 Over 65 0 0 learning disability physical disability Conditions of registration: 2 1 The registered person may provide the following category of service only: Care home only - Code PC To service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Learning Disability - Code LD, maximum number of places: 2 Physical Disability - Code PD, maximum number of places: 1 The maximum number of service users who can be accommodated is: 2 Date of last inspection Brief description of the care home Coronation Road is a care home owned and run by Community Integrated Care, a registered charity that provides care services for people with learning disabilities. Care Homes for Adults (18-65 years) Page 2 of 7 Brief description of the care home Coronation Road is registered to provide 24 hour care for 2 people who have a learning disability, one of whom has a physical disability. The home is pleasantly situated in a quiet part of Sunniside within close proximity to health care facilities, local shops, pubs and surrounding countryside. There are frequent bus services to Gateshead and Newcastle and the Metro Centre. Service users are able to use the facilities of their choice within the community with support from a trained staff team. The service users also have use of a car. Coronation Road is one of several bungalows in the area. It has been adapted to divide the bungalow into 2 separate living environments both consisting of a lounge, dining room, bathroom, toilet, kitchen and bedroom. This provides separate living accommodation for each service user. The building is surrounded by extensive well kept gardens. The service has developed a Service User Guide that informs service users and other interested parties of their aims and objectives of the service. A copy of the recent inspection report is available in the home for anyone to read. The weekly charge to the service user is #62.35 Care Homes for Adults (18-65 years) Page 3 of 7 What we found: We undertook this inspection to check whether the requirements that we previously made had been addressed. We made four requirements at the last inspection. In summary these were: 1. To fit hand rails in the bathroom, as assessed by a physio therapist. 2. To update guidlines on support a person who lives here. 3. To ensure medication stocks can be more easily audited. 4. To make clearer records for each persons finances. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 4 of 7 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements These requirements were set at the last inspection. They may not have been looked at during this inspection, as a random inspection is short and focussed. The registered person must take the necessary action to comply with these requirements within the timescales set. No. Standard Regulation Requirement Timescale for action Care Homes for Adults (18-65 years) Page 5 of 7 Requirements and recommendations from this inspection Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours. No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Care Homes Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set. No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service. No. Refer to Standard Good Practice Recommendations 1 7 The care plan guidlines for supporting people who may challeng staff should be updated to include clearer information on staff interventions, and more detailed recording arrangements. This is so staff are guided to act in a consistent manner and behaviour can be easily analysed. Care Homes for Adults (18-65 years) Page 6 of 7 Reader Information Document Purpose: Author: Audience: Further copies from: Inspection Report CSCI General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. 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