Latest Inspection
This is the latest available inspection report for this service, carried out on 1st March 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for 18 Barker Way.
Annual service review
Name of Service: 18 Barker Way The quality rating for this care home is: The rating was made on: two star good service 0 7 0 1 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Ruth Hannent Date of this annual service review: 2 7 0 1 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service
Address of service: 18 Barker Way Thorpe End Norwich NR13 5EZ 01603439865 NOFAX# Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Ms Linda Crisp Number of places (if applicable): Under 65 Over 65 3 0 The maximum number of service users who can be accommodated is: 3 The registered person may provide the following categories of service only: Care Home only - Code PC to service users of the following gender: Either whose primary care needs on admission to the home are within the following categories: Learning Disability - Code LD Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Number 18 Barker Way is a detached modern residence situated in a quiet residential area on the outskirts of Norwich. The house is the family home of the provider and her son and they share this with the 2 residents who are integrated into the household. Although the care home is registered to accommodate 3 residents with learning difficulties, it is not the intention of the provider to continue to offer the service beyond existing arrangements. Fees are #327 per week. None 0 7 0 1 2 0 0 9 Annual Service Review Page 2 of 6 Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received or asked for since the last key inspection. This included: The Annual Quality Assessment Assurance (AQAA) that was sent to us by this service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. Any surveys that have been returned to us from people using the service and from other people with an interest in the service. Information we have about how the service manages any complaints. What the management has told us about things that have happened in the service. These are called notifications and are a legal requirement. The previous key inspection and any results from visits that we may have made to the service in the past twelve months. Relevant information from other organisations. Any information from other people about the service. What has this told us about the service? The Manager/owner of this home has completed the AQAA, showing as much detail as she possibly can considering that there is only one resident who has lived with the Manager as part of her family for the past 18 years. There is information written that tells us this person has a full and active lifestyle with many and varied ways offered to be enjoyed. Trips to the cinema, pubs, restaurants and the seaside are just some mentioned. During the week days a day centre is attended with a job on one day per fortnight offering a varied and purposeful occupation. Support for ensuring personal and health care is maintained by encouraging shaving and running a bath at the correct temperature. Appointments are made and this person is taken to all necessary specialists. Medication is stored in a locked cabinet and clear records are kept of handling medication. We are told that regular contact and inclusion of the persons family takes place and decisions that are made with the resident include the family. The Manager takes the resident to visit his family every three weeks. There is a care plan that is reviewed and updated with risks appropriately assessed and monitored to ensure that life is led to the full. The family home is warm , comfortable and well maintained. Meals are provided with the family that is varied and well balanced. The Manager informs us that she does not intend to take any other residents but is happy to care for this one person while he is still happy to live there. We have not received any concerns, complaints or issues that would change our decision on the rating of this home. Annual Service Review Page 4 of 6 What are we going to do as a result of this annual service review? We will continue to carry out an Inspection by 21/12/10. However, we may carry out an Inspection at any time if information received gives us concern. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Annual Service Review Page 6 of 6 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
