Latest Inspection
This is the latest available inspection report for this service, carried out on 30th July 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for 18 London Road.
Annual service review
Name of Service: 18 London Road The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Katrina Derbyshire Date of this annual service review: 3 0 0 7 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: 18 London Road Luton LU1 3QU 01582877383 01582721098 anete@anete.orangehome.co.uk Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Fairhome Care Group (Cavendish House) Ltd Number of places (if applicable): Under 65 Over 65 6 0 The maximum number of service users who can be accommodated is: 6 The registered person may provide the following category/ies of service only: Care home only: Code PC to service users of the following gender: Either whose primary care needs on admission to the home are within the following categories: Learning Disability Code LD Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service 18 London Road is a home registered to provide long term personal and social care for up to 6 adults with a learning disability aged over 18 years. The home is a large detached property situated on a busy main road near to Luton town centre and local amenities. Each person has their own individually decorated bedrooms but five out of six share bathing facilities. The fee range in 2008 was £902.78 to £929.58 and the transport cost is extra that depends upon the usage. The home should be contacted for Annual Service Review Page 2 of 6 the rates for 2009. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The annual quality assurance assessment AQAA that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. We contacted the home on 30th July 2009 to receive any updates on developments since they sent us this and current fee rates, however the staff on duty at this time were unable to supply us with this information. We looked at the information in the AQAA and our judgment is that the home is still providing the same level of service. The detail and content supplied within this document was of a sufficient standard. They gave details of improvements made since the last inspection, including; Replacement of the lounge carpet, and the purchasing of new seating, curtains and coffee table for this area. Staff have completed Health Action plans for everyone living at the home. This will help to improve their overall well being and assist in identifying possible health concerns earlier. Through a change in staffing ratio and a change in who is living at the home, there has been an increase in community participation. We received one service user survey, one relative survey and one staff survey. Information within these documents told us that these respondents had no concerns regarding the care offered at the home. The home keeps us informed of incidents and Annual Service Review Page 4 of 6 accidents through the regulation 37 notification process, and update us on outcomes as they occur. We received no concerns directly in this reviewing period. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by June 2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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