Latest Inspection
This is the latest available inspection report for this service, carried out on 8th March 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for 19 Fairview Road.
Annual service review
Name of Service: 19 Fairview Road The quality rating for this care home is: The rating was made on: two star good service 2 9 0 1 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Pauline Marshall Date of this annual service review: 2 9 0 1 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service
Address of service: 19 Fairview Road Vange Basildon Essex SS14 1PW 01268527840 Telephone number: Fax number: Email address: Provider web address:
fairview@familymosaic.com www.familymosaic.co.uk Family Mosaic Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Number of places (if applicable): Under 65 Over 65 4 0 The maximum number of service users who can be accommodated is 4 The registered person may provide the following categories of service only: Care Home only - Code PC, to service users of the following gender: Either, whose primary care needs on admission to the home are within the following categories: Learning Disability - Code LD Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service The home is situated in a busy residential area of Vange. The house is nicely decorated and has a homely feel. There is a nice garden that you can go out into through the patio doors in the lounge or the dining room. The home is near to local shops and a short bus ride away from a large market and shopping centre. People interested in living at 19 Fairview will be given a copy of the managers Statement of Purpose and Service User Guide that gives you lots of information about
Annual Service Review Page 2 of 6 2 9 0 1 2 0 0 9 the home. It costs £1349.00 each week for a person to live at 19 Fairview Road and people living there will pay a contribution towards this of between £65.20 and £102.90 each week, according to their assessment. People will have to pay extra money for things like hairdressing, their toiletries, their clothing, their holidays and towards a lease car hire. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at the information that we have received, or asked for since the last key inspection. We looked at any notices that were received under Regulation 37; these are the details of illness, death, injury or any event in the care home that affects peoples well being. We asked the manager to complete an annual quality assurance assessment (AQAA) form. This form is for the manager to carry out a self assessment of how well the outcomes of people using the service are being met. We sent questionnaires to people who use the service, their relatives and to staff and health and social care professionals to enable us to obtain their views on how well the home is run. We looked at the report that was written as a result of the homes last key inspection. What has this told us about the service? The manager sent us the homes annual quality assurance assessment (AQAA) when we asked for it and it was clear and gave us all of the information that we asked for. The manager said in her AQAA we now have staff that do flower arranging with one of the people that lives in the home and we have looked at tailored courses that are specific to the individual and that empowers them to gain more knowledge. One staff member said in their survey people are encouraged to try out new activities and college courses and remain as independent as possible, always with full staff support. The AQAA showed that the home has a better awareness of person centred planning and staff surveyed confirmed that staff are more aware of ensuring that care plans are person centred. Staff described the home in their surveys as being a supportive atmosphere, warm and homely, treats people with dignity and respect and delivers a good standard of care. We sent surveys to all of the people using the service, to four health care professionals and to eight of the homes staff. We received five completed surveys from staff members but did not receive any other completed surveys. All of the surveys that we received were positive about working at 19 Fairview Road and the planned improvements that were mentioned in the surveys have now taken place according to the information supplied by the manager in her AQAA. The last key inspection took place on 29/01/2009 and the report showed that 19 Fairview Road was providing people with a good (2 stars) service. After looking at the AQAA, the last inspection report and all of the other evidence we feel that the manager knows what improvements they need to make and our judgement is that the home is still providing a good (2 stars) service. What are we going to do as a result of this annual service review? Annual Service Review Page 4 of 6 We are not going to change our inspection plan, and will do a key inspection by 29/01/2011. However we can inspect at any time if we have concerns about the quality of the service or the safety of the people using it. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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