Latest Inspection
This is the latest available inspection report for this service, carried out on 11th January 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Excellent.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for 52 Mill Lane.
Annual service review
Name of Service: 52 Mill Lane The quality rating for this care home is: The rating was made on: three star excellent service 1 5 1 2 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Nigel Thompson Date of this annual service review: 3 0 1 1 2 0 0 9 Annual Service Review Page 1 of 7 Information about the service
Address of service: 52 Mill Lane Portslade East Sussex BN41 2DE 01273439156 01273439156 milllane@onetel.com Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability physical disability Conditions of registration: Southdown Housing Association Ltd Number of places (if applicable): Under 65 Over 65 5 5 0 0 The maximum number of service users to be accommodated is 5. The registered person may provide the following category/ies of service only: Care home only - (PC) to service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Learning disability (LD) Physical disability (PD). Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service 52 Mill Lane is run by the Southdown Housing Association, and provides long-term accommodation in a dormer style bungalow for up to five adults of either gender. The people live on the ground floor of the property and have their own single bedrooms, while sharing the communal living/dining room, kitchen, bathrooms and garden. The home is located in the residential area of Portslade, on the outskirts of Brighton, within reasonable distance of local shops and other amenities. Although established as
Annual Service Review Page 2 of 7 1 5 1 2 2 0 0 8 a service for younger adults with learning disabilities, within the current group of people four are also wheelchair users, and the home provides adapted facilities for them. The current fees range from £1,000.00 to £1,300 per week. These fees include day care services but do not include additional extras such as hairdressing, toiletries and complimentary therapies. Annual Service Review Page 3 of 7 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self assessment form that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys returned to us by people using the service and from other people with an interest in the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear, very detailed and comprehensive and gave us the information we asked for. Our judgement is that the home continues to provide an excellent service for the people who live there. There were no requirements made following the previous inspection. The inspection report was very positive and outcomes for residents were found to be excellent. The report concluded that: The relaxed, homely and welcoming environment has evolved over many years and continues to reflect the stability and commitment within the staff team and the open and inclusive style of the experienced and clearly dedicated manager. Staff have evidently formed very close working relationships with the individual residents and have clearly developed awareness and a sound understanding of their complex care and support needs. The well maintained decor and good quality furniture and furnishings continues to provide a comfortable, pleasant and homely environment for residents. Effective systems are in place for the admission and ongoing care of residents. High quality personal support plans developed from comprehensive pre admission and ongoing assessments ensure that an individuals needs are met in a structured and consistent manner. Annual Service Review Page 4 of 7 There is evidently excellent, regular communication between the service and residents families, friends and advocates. Their views and opinions are regularly sought, as well as information, support and advice from other professional agencies and stakeholders. Residents relatives have the opportunity to partake in individual assessment, care planning and reviewing processes. The AQAA indicated areas where improvements have been made within the last twelve months: Communication passports have been developed and implemented for each resident and health and medication files have been fully completed. Personal care policies have been updated, including guidelines on tissue viability and foot-care. All residents have received a wheelchair review, resulting in two people receiving new chairs. Information made available to prospective residents, including the Service User Guide and Statement of Purpose, has been reviewed and updated. The introduction of a second vehicle has increased residents opportunities to participate in the local community. Residents individual support plans have been streamlined and updated and they now evidently enjoy increased social, leisure and recreational opportunities. Environmental improvements within the last year have included: Staff training around infection control. A new boiler has been fitted and internal water tanks have been removed.The laundry room has been redecorated and the kitchen flooring has been replaced. Redecoration has taken place of two residents bedrooms and the hallway at the rear of the house. The front driveway has been tarmaced and, to improve access, the dropped kerb has been widened. A new TV has been provided for lounge. 2 staff achieved their NVQ Level 3 Award. Residents are encouraged and supported to make decisions about their day to day living, where appropriate and practicable. They are involved and regularly consulted on many aspects of life in the home, including menu planning, colour schemes and activities. Residents needs and choices are assessed and reviewed on a regular basis and are detailed within comprehensive plans of care. Individuals are enabled and supported to undertake a personalised range of activities in order to promote their independence. Community participation evidently remains a focus of the home. The health, safety and welfare of residents is ensured through the homes robust policies, procedures and guidelines that are in place to protect individuals from potential, harm, neglect and abuse. Complaints are well managed and residents, staff and visitors have confidence that they are listened to. It is noted that no complaints have been received by the home within the past year. Policies and procedures are also in place to protect residents from financial abuse and all financial transactions are recorded.
Annual Service Review Page 5 of 7 Robust policies and procedures are in place relating to staff recruitment, annual leave and sickness absence. Staff receive effective induction and foundation training, regular supervision and are clearly valued and supported by the manager. Ongoing training is provided to ensure that all staff have the necessary skills and competencies to effectively meet the assessed needs of the residents. There is evidence from the AQAA that the service continues to meet the residents ongoing support needs and the dedicated manager and staff remain committed to providing good quality care and maintaining positive outcomes for the people who live at 52 Mill Road. What are we going to do as a result of this annual service review? We are not going to change our inspection plan and will do a key inspection by 14 December 2011. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 6 of 7 Reader Information
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