Care Home: 74 Central Road

Annual service review Name of Service: 74 Central Road The quality rating for this care home is: The rating was made on: two star good service 2 3 0 9 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.   Has this annual service review changed our opinion of the service?   No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Janet Ktomi Date of this annual service review: 1 0 0 9 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service Address of service: 74 Central Road Drayton Portsmouth Hampshire PO6 1QX 02392376470 F/P02392614526 noemail www.hantspt.nhs.uk Hampshire Partnership NHS Foundation Trust Telephone number: Fax number: Email address: Provider web address:   Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Number of places (if applicable): Under 65 Over 65 3 0 The maximum number of service users to be accommodated is 3. The registered person may provide the following category/ies of service only: Care home only - (PC) to service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Learning disability (LD). Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: The provider has appointed a new RI Ms Debbee Morrison 2 3 0 9 2 0 0 8 Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service The home is a detached house in the residential suburb of Portsmouth called Drayton. Care is provided for up to 3 service users who have a learning disability. The home benefitted from a full refurbishment in the summer of 2008 in order to update and improve facilities for the service users. Accommodation for service users is organised on the ground floor with three single bedrooms, one with an en suite. There is also a Annual Service Review Page 2 of 6 shared kithen / diner, lounge, WC, and communal bath/shower also with WC. There are staff facilities on the first floor including an office area and a staff sleep in room with ensuite WC and shower. To the front of the property is a small garden with off street parking for up to 2 vehicles. To the rear is a large private garden with a patio. The service is owned by Hampshire Partnership NHS Foundation Trust and at the time of the ASR did not have a registered manager. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review: What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included The annual quality assurance assessment AQAA that was sent to us by the service. The AQAA is a selfassessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys for staff and external professionals were sent to the manager to distribute. At the time of completing this assessment of the service no completed surveys had been received. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. There have been no notifications received from the home. The previous key inspection undertaken in September 2008. Other information we have received about the service. What has this told us about the service? The AQAA was received when it was requested and was generally well completed and provided us with the information we asked for however no information was provided in respect of when policies and procedures and when these had been updated and the summary of the AQAA had also not been completed. The previous inspection of the service was undertaken in September 2008 and there were no requirements or recommendations made following the inspection. Although surveys were sent to the homes manager to distribute to staff and external professionals no completed surveys have been received at the time of completing this Annual Service Review. No information has been received at the commission in respect of the service from external sources. The person managing the service is not yet registered with the commission although she has managed the service for in excess of one year. In April 2009 contact was made with the service area manager who stated that he had thought an application had been made and that he would follow this up with the person managing the service. At the time of the ASR no application has been received. As part of this ASR the commission telephoned the manager to ask what the situation was in respect of her registering with the commission. The manager stated that she had applied and the application had been returned and she was now ready to resend the application to the commissions registration team. Annual Service Review Page 4 of 6 What are we going to do as a result of this annual service review? There is no evidence that the service is not continuing to provide good outcomes for people who live there. We are not going to change our inspection schedule and will undertake a key inspection before 10th September 2010, however we may inspect the service at any time should we decide we need to. Annual Service Review Page 5 of 6 Reader Information Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. 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