Care Home: Aadams Residential Care Home

Annual service review Name of Service: Aadams Residential Care Home The quality rating for this care home is: The rating was made on: two star good service 0 1 1 0 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.   Has this annual service review changed our opinion of the service?   No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Susan Dale Date of this annual service review: 0 2 1 1 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service Address of service: Peel Hall Street Deepdale Preston PR1 6QN 01772258977 Telephone number: Fax number: Email address: Provider web address:   aadamscarehome@gmail.com Name of registered provider(s): Conditions of registration: Category(ies) : old age, not falling within any other category physical disability Conditions of registration: Mr Salim Adam Number of places (if applicable): Under 65 Over 65 0 1 33 0 The registered person may provide the following category of service only: Care home only - Code PC. To service users of the following gender: Either. Whose primary care needs on admission to the home are within the following categories: Old age, not falling within any other category - Code OP, Physical disability - Code PD. The maximum number of service users who can be accommodated is: 33 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Aadams Residential Care Home was first registered in November 2005. Formally a Local Authority Residential Home, the building is purpose built on 2 levels and is located close to the city centre of Preston. The building has been considerably improved and adapted in order to meet the environmental standards necessary for registration. All the bedrooms have en-suite bathrooms and there are several lounges including a smoking room, dining room and bathrooms. The registered provider has Annual Service Review Page 2 of 6 0 1 1 0 2 0 0 8 ensured that the decor, furniture and fittings are of a high standard and is now registered as manager. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review: What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection. This included The Annual Quality Assurance Assessment AQAA that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys returned to us by people living at the home, relatives and staff. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service; these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The care home sent their AQAA when we asked for it. It was clear and detailed giving us all the information required. We looked at all the information on the AQAA and our judgement is that the agency still provides a good service and continues to look at how they could improve further. Prior to the review, surveys were sent to the people being cared for in the home and staff who could respond anonymously if they wished. Six surveys have been returned from the people being cared for and the responses were all very positive. Comments included: The food is very good and I enjoyed the activities. The staff are helpful. The home ensures that policies are in place with regard to Equality and Diversity and all the persons cared for are given the same attention regardless of any cultural or religious requirements or their disability, sexual orientation or age. The persons cared for are able to choose whether they would prefer a male or female member of staff to provide them with personal care. Consultation takes place on a regular basis with the persons supported and their families. New menus have been put in place following a recent survey. Activities are in place and Halloween and Christmas parties have been organised and the people supported have been involved in the planning of the parties. Staff always Annual Service Review Page 4 of 6 have time to sit and chat to the people supported and there have been trips out to Blackpool, Fleetwood and Cleveleys. The home has an appropriate complaints procedure and all staff have received external training on the Protection of Vulnerable Adults from Abuse (POVA). The home is well maintained and provides a safe comfortable environment for the persons cared for. Environmental Health have recently visited the home and increased the star rating from three stars to four stars. The outside area has been improved with a safe sitting area in a courtyard with new planters full of flowers. All staff are recruited appropriately and the training provided is comprehensive and in line with the nationally agreed Skills for Care Programme. There are currently 19 care staff and 12 have a National Vocational Qualification (NVQ) at level 2 or above; the NVQ is a recognised nationally agreed care qualification. The registered owner is also the registered manager and has obtained the Registered Managers Award and NVQ at level 4 in Management and Care. What are we going to do as a result of this annual service review? We will continue to monitor any information we receive about the home. However, we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. 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