Latest Inspection
This is the latest available inspection report for this service, carried out on 5th May 2010. CQC found this care home to be providing an Excellent service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Abbey Lodge.
What the care home does well The manager continues to inform us of any incidents or events that effect the well being of the residents. The AQAA was completed within the given timescale, was detailed and provided us with the information requested. The ethos of the home is that the residents have as much say as possible in the running of the home. The residents confirmed this during our visit. We saw that there is a good relationship between the residents and staff. The residents confirmed they are treated with respect. The manager showed us a number of systems that are in place to consult with residents, families and other professionals about the service the home provides. From this information, the manager, staff and residents look at any areas where they are able to improve and an action plan is developed. There is a robust recruitment procedure in place and staff files examined showed that all the required information had been obtained prior to them commencing employment. What the care home could do better: We identified no areas at this inspection for what the service could do better.The manager has a philosophy that says `we can always improve`. The residents and staff confirmed they hold regular meetings with residents, staff, families and other professionals to look at ways of improving the service and are continually reviewing the service. Random inspection report
Care homes for adults (18-65 years)
Name: Address: Abbey Lodge 55 Harvey Road London Colney Herts AL2 1NA three star excellent service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Alison Butler Date: 0 5 0 5 2 0 1 0 Information about the care home
Name of care home: Address: Abbey Lodge 55 Harvey Road London Colney Herts AL2 1NA 01727825899 01727825899 meetranee@tiscali.co.uk Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Name of registered manager (if applicable) Mr Krishna Iyapah Type of registration: Number of places registered: Conditions of registration: Category(ies) : Mrs Meetranee Chintaram care home 8 Number of places (if applicable): Under 65 Over 65 8 mental disorder, excluding learning disability or dementia Conditions of registration: Date of last inspection Brief description of the care home 8 Abbey Lodge is located in a semi-detached house in a residential area of London Colney, with access to both local shops and services and by public transport to St Albans city centre. There is car parking available to the front of the property with gardens, accessible to residents, at the rear. Accommodation is on two floors - there is two bedrooms with en-suite shower on the ground floor and six bedrooms on the first floor, five with an en-suite toilet and washbasin. The ground floor now boasts a new kitchen that has all of the equipment that is necessary for the safe use by people and staff alike. It has a range of equipment that would be found in any home and it has fire equipment in place, there is a utility room that will enable people to be supported to do
Care Homes for Adults (18-65 years) Page 2 of 8 Brief description of the care home their own laundry and a dining area that will seat 8 people with ease. The living space has two two seater settees and four easy chairs for people to use; there is a visitor/quiet room for people to use. The home offers a service for eight adults of any age with mental health needs. For information on up to date fees contact should be made with the manager. The homes statement of purpose, service users guide and a copy of the latest inspection report, which provides information about the service, copies of which can be requested from the manager. Care Homes for Adults (18-65 years) Page 3 of 8 What we found:
This inspection was undertaken as part of our review of the service and looked at the outcomes for the residents. The last key inspection was carried out on 9 August 2007. Since our last inspection the home has been extended to accommodate up to eight residents. During our visit we spoke to the residents who were at home and they told us that they were very happy living at Abbey Lodge and they have a lot of say in how the home is run. One of the residents has been part of the interview panel for the recruitment of staff. They told us that whilst it was a daunting experience they felt that they had been well supported and had meetings to brief them prior to taking part. Residents told us they are kept informed on any changes and are able to express their views and these are listened to and acted upon. During a tour of the home we found that it had been well maintained and residents rooms had been recently decorated with input from the residents on colour choices etc. We examined two care plans and found that these provided detailed information about the care needs of the residents and what they are able to do for themselves and the support they require from the staff to ensure that their needs are met appropriately. Residents told us that since the extension they have carried out work in the garden and have been involved on the purchasing and the planting of the plants in the raised beds. The residents told us that they very much like spending time in the garden and look forward to having BBQs in the coming months. Our examination of the health and safety records showed us that regular checks are carried out to ensure that the health, safety and welfare of all who enter the home is protected at all times. Where a risk is identified, a risk assessment with measures to reduce this is put in place and highlighted to staff as appropriate. What the care home does well: What they could do better:
We identified no areas at this inspection for what the service could do better.The manager has a philosophy that says we can always improve. The residents and staff confirmed they hold regular meetings with residents, staff, families and other professionals to look at ways of improving the service and are continually reviewing the service.
Care Homes for Adults (18-65 years) Page 4 of 8 If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Adults (18-65 years) Page 6 of 8 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Adults (18-65 years) Page 7 of 8 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Adults (18-65 years) Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
