Care Home: Ar-lyn

What the care home does well The people who use the service and their representatives were all very positive about the service received. The home`s decor, furnishings and fittings are all very pleasant. The home has a pleasant and homely atmosphere. Food is viewed very positively by the people living in the home. Our last key inspection in May 2009 resulted in a number of statutory requirements. Very good progress has been made to address these issues: *All records regarding people using the service and personnel are well kept and comply with the regulations. *Delivery of staff training has improved. There are still one or two gaps in training required by regulation, but generally this is in regard to staff who have commenced employment in the last few months. The registered provider outlined a plan to ensure any training required is delivered in the next few months.* Locks are fitted on all bathroom and toilet doors with an overriding facility. On the day of this inspection all people using the service seemed well cared for, said they were happy and had no complaints or raised no concerns. There was sufficient staff on duty. The home was well maintained and was clean. What the care home could do better: This inspection has not resulted in any new statutory requirements. Any previous issues which resulted in statutory requirements have now been addressed. However, the postal survey raised two concerns from two different people: * There could be more activities such as bingo or exercises. The people we spoke to at the inspection said they did not particularly want any more organised activities, although the registered provider should provide more activities for either individuals or small groups where there is a demand. * One survey said a person would like their own bedroom rather than share. This matter should be addressed when a single bedroom becomes available-as required by the national minimum standard in this area. Otherwise the survey responses were extremely positive, and there were no other complaints or suggestions for improvement. The registered provider has made very good progress to address any statutory requirements since the last Key Inspection. We are currently not issuing star ratings to services, however on the basis of this inspection, the evidence suggests to the inspector that we would have no hesitation in changing the current one star rating to a two star `Good` rating if this system was still part of our methodology. Random inspection report Care homes for older people Name: Address: Ar-lyn Vicarage Lane Lelant St Ives Cornwall TR26 3JZ one star adequate service 19/05/2009 The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Ian Wright Date: 1 8 0 5 2 0 1 0 Information about the care home Name of care home: Address: Ar-lyn Vicarage Lane Lelant St Ives Cornwall TR26 3JZ 01736753330 01736759223 Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Name of registered manager (if applicable) Mr Peter Hubert Oxley Type of registration: Number of places registered: Conditions of registration: Category(ies) : care home 13 Number of places (if applicable): Under 65 Over 65 13 old age, not falling within any other category Conditions of registration: Date of last inspection Brief description of the care home 0 0 9 0 2 2 0 1 0 Ar-lyn is a large detached property set in its own grounds in the village of Lelant near St Ives. The registered provider is Mr P H Oxley. The home provides personal care for up to 13 elderly people. There are nine single and two shared bedrooms situated on both the ground and first floors. There is a step at the main door; a ramped entrance is provided at a side door. A stair lift provides access to the first floor. The communal rooms are situated on the ground floor. Toilets and bathrooms are located on each floor. There are extensive secluded gardens around the home which house a range of aviaries and small caged animal enclosures. The garden provides seating areas for Care Homes for Older People Page 2 of 8 Brief description of the care home service users. A copy of the inspection report is available from the homes management or from the Care Quality Commission website. The range of fees at the time of the key inspection in May 2009 was £314.25- £375 per week. There are additional charges e.g. for hairdressing, chiropody, and newspapers etc. Care Homes for Older People Page 3 of 8 What we found: This unannounced random inspection was completed to: * Check compliance with the Care Homes Regulations 2001. The Commission is currently in the process of changing its methodology, and also all services are being re registered under the Health and Social Care Act 2008. Although normally we would have carried out a full key inspection, the commission has decided to postpone a full assessment of the service until after October 2010 once the service has been re registered. * Check requirements issued at the key inspection on 19th May 2009 have been complied with. The methodology to complete this inspection was as follows: * We spoke to some people using the service to ask them their views about the home, and observed care practice. * We spoke to the registered provider about care practice. * We inspected documentation. * We completed a postal survey regarding the views of people who use the service and the views of their representatives, of social and health care professionals and of staff who work at the service. The people we spoke to, and who answered our postal survey were all very happy with the service. People stated residents are treated as individuals, staff are very kind and professional, and there was a nice homely atmosphere in the home. These judgements were also apparent to the inspector . What the care home does well: The people who use the service and their representatives were all very positive about the service received. The homes decor, furnishings and fittings are all very pleasant. The home has a pleasant and homely atmosphere. Food is viewed very positively by the people living in the home. Our last key inspection in May 2009 resulted in a number of statutory requirements. Very good progress has been made to address these issues: *All records regarding people using the service and personnel are well kept and comply with the regulations. *Delivery of staff training has improved. There are still one or two gaps in training required by regulation, but generally this is in regard to staff who have commenced employment in the last few months. The registered provider outlined a plan to ensure any training required is delivered in the next few months. Care Homes for Older People Page 4 of 8 * Locks are fitted on all bathroom and toilet doors with an overriding facility. On the day of this inspection all people using the service seemed well cared for, said they were happy and had no complaints or raised no concerns. There was sufficient staff on duty. The home was well maintained and was clean. What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. No. Standard Regulation Requirement Timescale for action Care Homes for Older People Page 6 of 8 Requirements and recommendations from this inspection: Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours. No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set. No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service. No Refer to Standard Good Practice Recommendations Care Homes for Older People Page 7 of 8 Reader Information Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Older People Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. 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