Latest Inspection
This is the latest available inspection report for this service, carried out on 20th November 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Ashcroft House.
Annual service review
Name of Service: Ashcroft House The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Alexis Reilly Date of this annual service review: 1 1 1 0 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: 11 Elmstead Road Bexhill On Sea East Sussex TN40 2HP 01424736020 01424736635 ashcroft@beaconcaregroup.co.uk Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Name of registered manager (if applicable) Mr Luke John Watts Conditions of registration: Category(ies) : learning disability physical disability Conditions of registration: Ashcroft House Ltd (part of Beacon Care Holdings PLC) Number of places (if applicable): Under 65 Over 65 8 8 0 0 The maximum number of service users to be accommodated is 8. The registered person may provide the following category/ies of service only: Care home only - (PC) to service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Learning disability (LD) Physical disability (PD). Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Ashcroft is a detached house located in a residential area of Bexhill. There is a range of amenities in the area and good access to public transport. It is one of a group of
Annual Service Review Page 2 of 6 homes owned by the Beacon Care Group of companies for adults with a learning disability. Beacon Care Groups was acquired and is now a subsidiary of Caretech Community Services Ltd a national organization managing services for people with learning disabilities, mental health, older persons and children services. The home is registered for adults between 18 and 65 and includes registration for up to three service users who also have a physical disability. The home has no lift and therefore residents who might require wheelchair support have to be housed on the ground floor. The home has a rear garden which is mostly laid to lawn. The home aims to enable its residents to lead a fulfilled life, which builds on their abilities through individually developed day care programmes that provide stimulation and access to the wider community. Information about the service, including the Statement of Purpose, Service Users Guide and CSCI reports is made available to prospective service users or their relatives, on request, as part of the admission process. The current range of fees at Ashcroft House, as of 14 November 2006, is £1048.94 to £1810.32 per week. Additional charges are made for hairdressing, chiropody, toiletries, clothes, newspapers/magazines and reflexology. email address is Ashcroft@caretech-uk.com. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys returned to us by people using the service and from other people with an interest in the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgement is that the home is still providing a good service and that they know what further improvements they need to make. Following the last key inspection the service was issued with requirements around care planning, risk assessments and the environment. Information supplied in the AQAA confirms that this work has been achieved. Since this inspection the then Acting Manager has been successful in registration with the CQC and is now the Registered Manager of the service. Further information taken from the AQAA highlights that the service has continued to move forward, beliefs and cultures of the residents have been emphasized and supported to be a characteristic of the person and staff have embedded this into the care plans. Staff skill is generally higher with more access to relevant materials and larger scale systems and training with more effective supervisions in place. Better rota planning and activities have also been provided. A closer working relationship with the local CLDT and day careers has been achieved Care planing and reviewing systems have also improved. The service has had 11 complaints and 1 safeguarding referral since the last inspection evidence is supporting to confirm the service manages complaints effectively. The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for Annual Service Review Page 4 of 6 the people who use it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 28th October 2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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