Latest Inspection
This is the latest available inspection report for this service, carried out on 28th September 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Asra House.
Annual service review
Name of Service: Asra House The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Keith Charlton Date of this annual service review: 2 8 0 9 2 0 0 9 Annual Service Review Page 1 of 5 Information about the service
Address of service: 15 Asha Margh, Holden Street Leicester Leicestershire LE4 5LE 01162662727 01162666051 husaina.hirani@asra-midlands.org.uk Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : old age, not falling within any other category sensory impairment Conditions of registration: ASRA Midlands Housing Association Number of places (if applicable): Under 65 Over 65 0 0 38 4 No one falling within category OP may be admitted to ASRA House whee there are 38 persons of category OP already accommodated within this home. No person to be admitted to ASRA House in categories OP or SI(E) when 38 persons in total of these categories/combined categories are already accommodated in this home. No person to be admitted to ASRA House in category SI(E) when 4 persons of category SI(E) are already accommodated in the home. To be able to admit the named person under the age of 65 years old named in variation V26884 dated 4 November 2005. Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Asra House is registered to accommodate up to 38 older people, including up to four with sensory impairment. The home is part of the Asra Midlands Housing Association
Annual Service Review Page 2 of 5 and provides care for older persons with an Asian lifestyle. The home is purpose built and residents are accommodated in single or double self-contained flats. There is a large communal lounge on the ground floor, a quiet/private lounge for special family gatherings, and a dining room adjacent to the kitchen. The home is on two floors, has a passenger lift and is wheelchair accessible throughout. Outside are gardens and seating areas. Asra House is in the heart of a multicultural community with shops, places of worship, and community facilities on the main road nearby. There are bus stops close to the home and Leicester city centre is a 10 minutes bus-ride away. Annual Service Review Page 3 of 5 Service update since the last key inspection or annual service review:
What did we do for this annual service review? The last key inspection of this service was carried out on 13/12/2007. The home has been registered with the Care Commission since 2004 and is a large size residential home, managed by Mrs. Husaina Hirani. The home was last inspected on the 13th December 2007 where the home was found to provide good outcomes for residents. No regulatory action has been taken against the provider to indicate that the provider is unfit to manage a care home. The registered provider has complied with the responsibilities of a registered provider within this service. We looked at all the information that we have received, since the last key inspection or annual service review. This included Information we have about how the service has managed any complaints: there have been no complaints made to the Care Quality Commission since the last inspection. The Manager reported that no complaints have been made to the organisation in the last twelve months. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement: There have been a small number of notifications regarding relevant issues sent to the CQC, which have been dealt with in a satisfactory manner. The previous key inspection. No other visits have been made to the service in the last 12 months. No other information has been received from any other relevant organisations. The annual quality assurance assessment, AQAA, has been sent to us by the service. The AQAA is a self assessment that focuses on, how well outcomes are being met for people using the service. It also gives us some numerical information about the service. Surveys have been sent out to residents and staff. What has this told us about the service? The home sent us their annual quality assurance assessment , AQAA. The AQAA was detailed and well recorded and gave us the information we asked for. This included regarding essential policies and procedures that need to be in place for the proper running of the home and contained practices to ensure that residents needs are the primary focus of the homes practice. We will include surveys from people living at the home and staff in this Report if we receive them before publication of this final Report. Taking into account all the information we have our judgement is that the home still recognises how to provide an good service and has identified improvements that the home intends to make. What are we going to do as a result of this annual service review? There is no need to do a random inspection to look at any issues raised or to bring forward our next key inspection. Annual Service Review Page 4 of 5 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Annual Service Review Page 5 of 5 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!