Care Home: Barleycombe Residential Home

What the care home does well The home enables residents to maintain an appropriate lifestyle with individual opportunities and support. Residents were attending external day centres, college courses and going individually to do shopping or for a meal. All the feedback from the surveys were positive about activities. residents said that they could do what they they wanted. The manager told us each resident now had a structured day composed of the activities they liked, and moving on to a fresh activity after a certain time to maintin their stimulation. Residents were aware of how to complain and felt that they were listened to. A resident said they knew whom to speak to if they needed to. Barleycombe was a clean and comfortable home, very spacious with large grounds. The lounge and dining room were brightly decorated, with new sofas in the sitting area. Staff training is planned and monitored. The provider uses in-house trainers where appropriate. Staff commented that management was very supportive of training. training has enabled staff to be more supportive and understanding of residents` needs and behaviour. The provider has a systematic approach to assessing and monitoring the quality of care provided by the home the ensure that residents are protected, and able to fulfil their potential. What the care home could do better: The home under the new manager has made significant progress in improving the quality of life for the residents. The manager listed a number of further improvements planned for the next twelve months in the AQAA, including the environment, developing new activities, and continuing to review care strategies for residents. This shows that residents will continue to benefit from the conduct and management of the home. Inspecting for better lives Thematic inspection report Care homes for adults (18-65 years) Name: Address: Barleycombe Residential Home Sudbury Road Long Melford Sudbury Suffolk CO10 9HE two star good service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full assessment of the service. We call this a ‘key’ inspection. This is a report of a thematic inspection of this care home. A thematic inspection is a short, focussed inspection. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: John Goodship Date: 1 7 1 2 2 0 0 8 Information about the care home Name of care home: Address: Barleycombe Residential Home Sudbury Road Long Melford Sudbury Suffolk CO10 9HE 01787880203 01787310809 barleycombe@activecarepartnerships.co.uk Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Type of registration: Number of places registered: Conditions of registration: Category(ies) : West Regent Ltd care home 14 Number of places (if applicable): Under 65 Over 65 0 learning disability Conditions of registration: Date of last inspection Brief description of the care home 14 Barleycombe is a care home for adults with a learning disability and currently only has male residents. The home consists of a two-storey building situated in extensive grounds, which had been cultivated to produce vegetables and maintain livestock. The home is set back from the main road running between Sudbury and Long Melford. Both towns are accessible via public transport, with Long Melford within reasonable walking distance. Fees for this home range from £407.00 to £1057.00 per week. The average fee was £757.00. More information about fees can be obtained from The Statement of Purpose and Service Users Guide available from the home. Care Homes for Adults (18-65 years) Page 2 of 7 What we found: We looked at all the information that we have received, or asked for, since the last key inspection in January 2008. This included: - The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. - Surveys returned to us by people using the service and from staff. - Information we have about how the service has managed any complaints - What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. We also made a short visit to the home on 17th December 2008. We spoke to the manager who had been in post just over a year. Comments in the staff surveys confirmed that the manager had made an impact on the home in improving the quality of life for the residents. She was described as approachable and supportive of staff training. We reviewed the complaints received by the home, and referrals made by the home through the safeguarding procedures. Prompt and appropriate action had been taken by the manager to protect residents. We saw evidence that staff had received refresher training in the protection of vulnerable adults in February and November 2008. A few staff were still to attend this training. We saw the record of three incidents when staff used restraint techniques for the safety of the resident and other residents. The record contained detailed descriptions of the event, action taken and the consequences. We looked at the records of staff recruitment and training. Seven staff had left in the past twelve months. All the hours, apart from thirty hours, had been filled. A sample of new starter files were examined. They held all the required identification and protection documents. An annual training programme showed the training given to date and training scheduled. Staff commented that training is prevalent at Active Care. They strive to keep us informed of changes. Another told us that recent training in caring for people with autism had been most useful. Following a recommendation in the last inspection report, medication training had been arranged in April 2008. We also saw the schedule of supervision sessions for staff. This was up to date. We saw that the provider had a comprehensive quality review system, including monthly visits, service audits, and satisfaction surveys. We saw the latest audit report by the provider which assessed the home as meeting over 95 of the audit standards.We saw the the results of the latest satisfaction survey in November 2008 Care Homes for Adults (18-65 years) Page 3 of 7 and the action plan that resulted. Comments were returned from residents and relatives. The action plan listed topics to be followed up, such as decor improvements, the serving of food, and the attitude of one staff member. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 4 of 7 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements These requirements were set at the last inspection. They may not have been looked at during this inspection, as a thematic inspection is short and focussed. The registered person must take the necessary action to comply with these requirements within the timescales set. No. Standard Regulation Requirement Timescale for action Care Homes for Adults (18-65 years) Page 5 of 7 Requirements and recommendations from this inspection Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours. No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Care Homes Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set. No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service. No. Refer to Standard Good Practice Recommendations Care Homes for Adults (18-65 years) Page 6 of 7 Reader Information Document Purpose: Author: Audience: Further copies from: Inspection Report CSCI General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 0845 015 0120 or 0191 233 3323 Textphone: 0845 015 2255 or 0191 233 3588 Email: enquiries@csci.gsi.gov.uk Web: www.csci.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. Copyright © (2009) Commission for Social Care Inspection (CSCI). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. 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