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Care Home: Barton House Nursing Home

  • 68 Cemetery Road Cannock Staffordshire WS11 5QH
  • Tel: 01543504139
  • Fax: 01543504139

Barton House is a 15-bedded care home that provides nursing care for younger people with enduring mental illness. The home also provides nursing care for people with dementia related illnesses from the age of 45 years and upwards. The home provides a safe, secure and stimulating environment for the people who live there. There is a welcoming, friendly and homely atmosphere. There are 7 single bedrooms and 4 double bedrooms, there are no en suite facilities, but all bedrooms have a washbasin. The home is conveniently located close to Cannock town centre with amenities near by. The proprietors are closely involved with the day to day running of the home and actively promote training for all their staff. Prices range from £443 to £2000.00 per week. Additional charges are levied for personal items.

  • Latitude: 52.700000762939
    Longitude: -2.0239999294281
  • Manager: Mrs Jayne Lesley Kelly
  • Price p/w: £1222
  • UK
  • Total Capacity: 15
  • Type: Care home with nursing
  • Provider: Mrs Ann Carol Mansell,Mr John Richard Mansell
  • Ownership: Private
  • Care Home ID: 2547
Residents Needs:
Dementia, mental health, excluding learning disability or dementia

Previous Inspections

This may not be the latest inspection for this service as we are having techinical problems updating from CQC - please check directly on the regulators website for the most recent report; bestcarehome hopes to be back to regular updates shortly.

For extracts, read the latest CQC inspection for Barton House Nursing Home.

CARE HOME ADULTS 18-65 Barton House Nursing Home 68 Cemetery Road Cannock Staffordshire WS11 5QH Lead Inspector Kathryn Marks Key Unannounced Inspection 3rd September 2008 09:00 Barton House Nursing Home DS0000022311.V371139.R01.S.doc Version 5.2 Page 1 The Commission for Social Care Inspection aims to: • • • • Put the people who use social care first Improve services and stamp out bad practice Be an expert voice on social care Practise what we preach in our own organisation Reader Information Document Purpose Author Audience Further copies from Copyright Inspection Report CSCI General Public 0870 240 7535 (telephone order line) This report is copyright Commission for Social Care Inspection (CSCI) and may only be used in its entirety. Extracts may not be used or reproduced without the express permission of CSCI www.csci.org.uk Internet address Barton House Nursing Home DS0000022311.V371139.R01.S.doc Version 5.2 Page 2 This is a report of an inspection to assess whether services are meeting the needs of people who use them. The legal basis for conducting inspections is the Care Standards Act 2000 and the relevant National Minimum Standards for this establishment are those for Care Homes for Adults 18-65. They can be found at www.dh.gov.uk or obtained from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering: www.tso.co.uk/bookshop This report is a public document. Extracts may not be used or reproduced without the prior permission of the Commission for Social Care Inspection. Barton House Nursing Home DS0000022311.V371139.R01.S.doc Version 5.2 Page 3 SERVICE INFORMATION Name of service Barton House Nursing Home Address 68 Cemetery Road Cannock Staffordshire WS11 5QH 01543 504139 01543 504139 chris@bartonneedwood.freeserve.co.uk Telephone number Fax number Email address Provider Web address Name of registered provider(s)/company (if applicable) Name of registered manager (if applicable) Type of registration No. of places registered (if applicable) Mr John Richard Mansell Mrs Ann Carol Mansell Mrs Jayne Lesley Kelly Care Home 15 Category(ies) of Dementia - over 65 years of age (15), Mental registration, with number Disorder, excluding learning disability or of places dementia - over 65 years of age (15) Barton House Nursing Home DS0000022311.V371139.R01.S.doc Version 5.2 Page 4 SERVICE INFORMATION Conditions of registration: Date of last inspection Key Inspection 27/09/06 Annual Service Review 08/05/08 Brief Description of the Service: Barton House is a 15-bedded care home that provides nursing care for younger people with enduring mental illness. The home also provides nursing care for people with dementia related illnesses from the age of 45 years and upwards. The home provides a safe, secure and stimulating environment for the people who live there. There is a welcoming, friendly and homely atmosphere. There are 7 single bedrooms and 4 double bedrooms, there are no en suite facilities, but all bedrooms have a washbasin. The home is conveniently located close to Cannock town centre with amenities near by. The proprietors are closely involved with the day to day running of the home and actively promote training for all their staff. Prices range from £443 to £2000.00 per week. Additional charges are levied for personal items. Barton House Nursing Home DS0000022311.V371139.R01.S.doc Version 5.2 Page 5 SUMMARY This is an overview of what the inspector found during the inspection. The Overall quality rating for this service is 2 Star. This means that the people using the service experience good quality outcomes. This key inspection was carried out on Wednesday 3rd September 2008 between 9:30 am to 4pm. On arrival at the home for this unannounced Key Inspection there was a senior nurse on duty with two care staff, cook, and housekeeper. The Care Manager was at a review but came back to the home to assist with the inspection. Both proprietors also made themselves available to assist with the process, which was appreciated. The Annual Quality Assurance Assessment had been returned to us by the service. Completion of the AQAA is a legal requirement and it enables the service to under-take a self-assessment, which focuses on how well outcomes are met for people using the service. It was completed to a good standard and gave detailed information about the services offered. The Proprietor and Care Manager also provided written information regarding staffing, staff training, menu and dietary provision that was observed by the inspector to be in place at the home. On arrival at Barton House people who use the service were having breakfast, chatting to staff and planning their day. A friendly, cheerful member of staff greeted us on arrival. We were introduced to people using the service who were having a coffee in the front lounge. We talked to people who were in the lounge and they told us they liked living at Barton House. During the afternoon we were invited to join a meeting for the people using the service, which we did. Various social arrangements and Christmas events were discussed. We were able to talk to several people using the service and generally they were comfortable living at the home. Observations of staff and resident interaction were very positive. We did not receive any completed comments cards provided for relatives and other health professionals. Barton House Nursing Home DS0000022311.V371139.R01.S.doc Version 5.2 Page 6 What the service does well: What has improved since the last inspection? What they could do better: The service could identify on their questionnaires sent to relatives whether they know who to talk to if they are concerned about anything in the home. Barton House Nursing Home DS0000022311.V371139.R01.S.doc Version 5.2 Page 7 Please contact the provider for advice of actions taken in response to this inspection. The report of this inspection is available from enquiries@csci.gsi.gov.uk or by contacting your local CSCI office. The summary of this inspection report can be made available in other formats on request. Barton House Nursing Home DS0000022311.V371139.R01.S.doc Version 5.2 Page 8 DETAILS OF INSPECTOR FINDINGS CONTENTS Choice of Home (Standards 1–5) Individual Needs and Choices (Standards 6-10) Lifestyle (Standards 11-17) Personal and Healthcare Support (Standards 18-21) Concerns, Complaints and Protection (Standards 22-23) Environment (Standards 24-30) Staffing (Standards 31-36) Conduct and Management of the Home (Standards 37 – 43) Scoring of Outcomes Statutory Requirements Identified During the Inspection Barton House Nursing Home DS0000022311.V371139.R01.S.doc Version 5.2 Page 9 Choice of Home The intended outcomes for Standards 1 – 5 are: 1. 2. 3. 4. 5. Prospective service users have the information they need to make an informed choice about where to live. Prospective users’ individual aspirations and needs are assessed. Prospective service users know that the home that they will choose will meet their needs and aspirations. Prospective service users have an opportunity to visit and to “test drive” the home. Each service user has an individual written contract or statement of terms and conditions with the home. The Commission consider Standard 2 the key standard to be inspected. JUDGEMENT – we looked at outcomes for the following standard(s): Standard 2 has been reviewed at this visit. Quality in this outcome area is good. People who wish to move into the home receive all the information that they require and they are assessed so that they can be assured the home can meet their needs. This judgement has been made using available evidence including a visit to this service. EVIDENCE: The AQAA we received prior to this unannounced inspection told us that people using the service have an individual pre admission assessment to ascertain whether the home can meet their needs. If they feel they cannot meet the person’s needs then an explanation is given to them, (or their representative). For those people who are referred through the care management services the home obtains a summary of the care management assessment and a copy of the care plan. Barton House Nursing Home DS0000022311.V371139.R01.S.doc Version 5.2 Page 10 People using the service are provided with comprehensive documentation pre admission, which explains the way in which the home is run. This documentation includes the Statement of Purpose, Service User Guide, contract, additional charges information and an explanation of the fee level charges. It also includes advocacy information to assist them should they require it. Each person and their family are given the opportunity to visit the home and spend some time within the home prior to admission. If they are unable to visit, the Home will offer, if practicable, to send someone to visit them to answer any questions they may have. The Home offers a 4-week settling in period, which allows both parties to assess the placement. The Home welcomes enquiries from any groups in society and it is the pre assessment process that will identify whether the home can meet their needs. We were told by staff that people using the service are admitted following a full assessment of their needs to ensure that staff at Barton House can meet those needs. We saw pre assessments for three people using the service and these were carried out by the proprietor or the care manager. We saw a summary of the care management assessment and a copy of the care plan for people using the service who were referred through care management. There is a good process in place that offers detailed information to prospective people who wish to use the service. We saw adult community mental health and social care assessments on file They were very detailed and contained up to date information. We saw individual care plans in place with necessary risk assessments in place. We received no surveys at the time of this inspection. The previous key inspection report told us that the homes admission procedure incorporates a thorough pre admission assessment, to establish whether the home would have the capacity to meet the individual’s identified care and social needs. Barton House Nursing Home DS0000022311.V371139.R01.S.doc Version 5.2 Page 11 Information derived from the pre admission assessment provides the foundation for the development of a care plan and a risk assessment. Barton House Nursing Home DS0000022311.V371139.R01.S.doc Version 5.2 Page 12 Individual Needs and Choices The intended outcomes for Standards 6 – 10 are: 6. 7. 8. 9. 10. Service users know their assessed and changing needs and personal goals are reflected in their individual Plan. Service users make decisions about their lives with assistance as needed. Service users are consulted on, and participate in, all aspects of life in the home. Service users are supported to take risks as part of an independent lifestyle. Service users know that information about them is handled appropriately, and that their confidences are kept. The Commission considers Standards 6, 7 and 9 the key standards to be inspected. JUDGEMENT – we looked at outcomes for the following standard(s): Standards 6, 7, 9 were reviewed at this visit. Quality in this outcome area is good. People using the service are involved in decisions about their lives and play an active role where able to do so in planning the care and support they need. This judgement has been made using available evidence including a visit to this service. EVIDENCE: The AQAA we received prior to this inspection told us that care plans are implemented with the people using the service and appropriate others to ensure their needs are met, using the Roper Logan and Tierney model of nursing. Individual and group meetings are held for people using the service to make decisions about their life and the environment in which they live. Barton House Nursing Home DS0000022311.V371139.R01.S.doc Version 5.2 Page 13 Reviews are held with the person using the service, social worker, doctors and families on a regular basis. Each person using the service has a key worker who supports them in their day-to-day activities and assists them with achieving their goals. We saw detailed care plans in place for people using the service. Three care plans were looked at and were signed by people using the service who had been involved in the compilation of the care plan. The three care plans we reviewed were evaluated monthly and were up to date, detailed and informative. We observed that the privacy and dignity of people using the service was being promoted throughout this visit. We saw risk assessments on care records, which ensure people using the service are cared for safely. Barton House Nursing Home DS0000022311.V371139.R01.S.doc Version 5.2 Page 14 Lifestyle The intended outcomes for Standards 11 - 17 are: 11. 12. 13. 14. 15. 16. 17. Service users have opportunities for personal development. Service users are able to take part in age, peer and culturally appropriate activities. Service users are part of the local community. Service users engage in appropriate leisure activities. Service users have appropriate personal, family and sexual relationships. Service users’ rights are respected and responsibilities recognised in their daily lives. Service users are offered a healthy diet and enjoy their meals and mealtimes. The Commission considers Standards 12, 13, 15, 16 and 17 the key standards to be inspected. JUDGEMENT – we looked at outcomes for the following standard(s): Standards 12, 13, 15, 16 and 17 were reviewed at this visit. Quality in this outcome area is good. People using the service make choices about their lifestyle and are supported by staff to develop their skills. This judgement has been made using available evidence including a visit to this service. EVIDENCE: The AQAA we received prior to this inspection told us that the Home is run as flexibly as possibly and resists any form of institutionalised care, making the home a relaxed and comfortable place in which to live. The people using the service are free to express their individuality by choosing the décor for their bedrooms. As much of their personal possessions are Barton House Nursing Home DS0000022311.V371139.R01.S.doc Version 5.2 Page 15 accommodated as possible. The views of the people using the service are taken into account when communal areas are decorated. Activities are carried out on a daily basis and follow the wishes of the people using the service and include garden activities and horse racing as well as activities in the home. A member of staff is available daily to escort people using the service on outings within the local community. These trips include shopping, the theatre, meals out, pub visits and church. Organised outings to places further a field are arranged as per people’s request. These include, fishing, football matches and holidays. Three parties are organised a year at Easter, Xmas and a summer garden party. Additional, individual parties are organised if requested. Staff encourage and assist people using the service with their hobbies. The Home offers 4 meals a day with a choice at each mealtime. Snacks and drinks are available throughout the day. Special diets are catered for e.g. diabetic, low cholesterol and low potassium. Visitors are welcome at any time and actively encouraged to participate in the activities of the Home. All people using the service are given the opportunity to decide whether they wish to see a visitor or not and whether they wish to see them in private or within the communal area of the Home. In the past clergy have visited the Home but at present none of the people using the service have requested this, but if required it would be arranged. We were told staffing levels have increased to allow people using the service to have support on more community outings. We saw the staff rota and escorts are arranged over and above staffing hours to enable them to go out with the people using the service. We saw the ‘Activities of Living’ model that gives a picture of lifestyle issues and daily activities sheets are in place with activities and escorts recorded. Staff told us they set out the dining room as a restaurant once a month with different meals and themes. The last one was an Italian night. We observed people using the service choosing the theme for the next restaurant night. We talked to some people using the service who told us that regular outings to different venues in the community take place. Barton House Nursing Home DS0000022311.V371139.R01.S.doc Version 5.2 Page 16 They told us that holidays take place, some have been to Butlins in Minehead and flown to Scotland. Barton House Nursing Home DS0000022311.V371139.R01.S.doc Version 5.2 Page 17 Personal and Healthcare Support The intended outcomes for Standards 18 - 21 are: 18. 19. 20. 21. Service users receive personal support in the way they prefer and require. Service users’ physical and emotional health needs are met. Service users retain, administer and control their own medication where appropriate, and are protected by the home’s policies and procedures for dealing with medicines. The ageing, illness and death of a service user are handled with respect and as the individual would wish. The Commission considers Standards 18, 19, and 20 the key standards to be inspected. JUDGEMENT – we looked at outcomes for the following standard(s): Standards 18, 19, 20 were reviewed at this visit. Quality in this outcome area is good. The home meets the health and personal care needs of people using the service. This judgement has been made using available evidence including a visit to this service. EVIDENCE: The AQAA we received prior to this inspection told us that each people using the service is supported to make their own decisions; the Home uses a person centred care planning approach, which is evaluated at regular intervals. All staff behave in a professional and polite manner with full regard to the rights of all people using the service to ensure their privacy and dignity is maintained. All personal care is carried out in private and arrangements are made for the Barton House Nursing Home DS0000022311.V371139.R01.S.doc Version 5.2 Page 18 person using the service to see their healthcare visitors in private. People using the service are able to register with the GP of their choice provided the GP is in agreement. Referrals for other NHS services are made through the GP. The Home has support via home visits from consultant psychiatrists. Reviews are held regularly. The Home has a policy for the safe receipt, storage, handling and administration of medication. No person is able to self medicate at present. We were told that health care issues are dealt with following discussions with people using the service who are accompanied where necessary for appointments. We talked to three people using the service who confirmed that health care is discussed with them and that they are accompanied to appointments. We observed medication being administered via a monitored dosage system that is signed as given and securely stored. We saw the policy the home has in place for the administration storage and handling of medication. The trained nurse on duty administers medication. Barton House Nursing Home DS0000022311.V371139.R01.S.doc Version 5.2 Page 19 Concerns, Complaints and Protection The intended outcomes for Standards 22 – 23 are: 22. 23. Service users feel their views are listened to and acted on. Service users are protected from abuse, neglect and self-harm. The Commission considers Standards 22, and 23 the key standards to be inspected. JUDGEMENT – we looked at outcomes for the following standard(s): Standards 22,23 were reviewed at this visit. Quality in this outcome area is good. People who use the service are able to make complaints and are safe guarded by the homes procedures. This judgement has been made using available evidence including a visit to this service. EVIDENCE: The AQAA we received prior to this inspection told us that the home has a clear and accessible complaints procedure. All of the people using the service are informed of the complaints procedure and would be fully supported by staff in making their complaint. The Home keeps a record of all complaints received and action taken to resolve the problem. Staffs are aware that the capacity of people using the service may change daily and therefore assess this at each individual decision. People using the service and their relatives are given information about advocacy services at the time of admission and existing people have already been given the same information. Barton House Nursing Home DS0000022311.V371139.R01.S.doc Version 5.2 Page 20 The Home follows the policies and procedures of the Staffordshire Protection of Vulnerable Adults Policy and will respond to any evidence or suspicion of abuse. We saw the complaints procedure displayed in the front hallway. We were told that the procedure is explained to people on their admission to the home. Staff told us that if someone does not understand the procedure then an advocate would be used to assist him or her. People using the service that we talked to confirmed this. We looked at internal surveys that had taken place and ten people who use the service said they felt that requests and complaints are dealt with effectively. No comments were received from relatives. We saw staff training records that identified staff had received both in house training and external training on protection and abuse. Staff had also received recognition and response training. The proprietor and care manager are both trainers for Vulnerable Adults training and the proprietor Mrs Mansell sits on the Staffordshire Safe Guarding Board. We saw the complaints and grumbles book and the last recorded grumble was February 08. Barton House Nursing Home DS0000022311.V371139.R01.S.doc Version 5.2 Page 21 Environment The intended outcomes for Standards 24 – 30 are: 24. 25. 26. 27. 28. 29. 30. Service users live in a homely, comfortable and safe environment. Service users’ bedrooms suit their needs and lifestyles. Service users’ bedrooms promote their independence. Service users’ toilets and bathrooms provide sufficient privacy and meet their individual needs. Shared spaces complement and supplement service users’ individual rooms. Service users have the specialist equipment they require to maximise their independence. The home is clean and hygienic. The Commission considers Standards 24, and 30 the key standards to be inspected. JUDGEMENT – we looked at outcomes for the following standard(s): Standards 24 and 30 were reviewed at this visit. Quality in this outcome area is good. The design and layout of the home enables people using the service to live in a safe, well-maintained and comfortable environment This judgement has been made using available evidence including a visit to this service. EVIDENCE: The AQAA we received prior to this inspection told us that the service ensures the environment is well maintained and offers the people using the service a homely place in which to live. Domestic staff maintain a high standard of cleanliness throughout the home, with a minimum of daily cleaning of all areas. Barton House Nursing Home DS0000022311.V371139.R01.S.doc Version 5.2 Page 22 The Home maintains a rolling programme of redecoration and has recently benefited from the replacement of many of carpets. Externally the garden area has also been improved and includes a smoking shelter. We found the home to be clean well maintained and the cleanliness a credit to staff. We visited four people’s bedrooms and all were different in style and colour, chosen by the person occupying the room. We observed people using the service outside in the attractive garden and using the smoking shelter where a lot of jovial banter was taking place. We were invited to join a meeting for people using the service where they discussed events relating to the home and arrangements for outings at Christmas. Barton House Nursing Home DS0000022311.V371139.R01.S.doc Version 5.2 Page 23 Staffing The intended outcomes for Standards 31 – 36 are: 31. 32. 33. 34. 35. 36. Service users benefit from clarity of staff roles and responsibilities. Service users are supported by competent and qualified staff. Service users are supported by an effective staff team. Service users are supported and protected by the home’s recruitment policy and practices. Service users’ individual and joint needs are met by appropriately trained staff. Service users benefit from well supported and supervised staff. The Commission considers Standards 32, 34 and 35 the key standards to be inspected. JUDGEMENT – we looked at outcomes for the following standard(s): Quality in this outcome area is good. A well-trained and consistent staff team support the people using the service and keep them safe. This judgement has been made using available evidence including a visit to this service. EVIDENCE: The AQAA we received prior to this inspection told us that the nurses working within the care home are suitably registered with the appropriate body. It also told us that the Home maintains staffing levels in excess of the required national requirements. They told us that they have a robust recruitment policy and always take up at least two written references, get a full employment history and complete a Criminal Records Bureau and Protection Of Vulnerable Adults check. Barton House Nursing Home DS0000022311.V371139.R01.S.doc Version 5.2 Page 24 All staff receive thorough induction training before undertaking work. This includes, health and safety, food hygiene, adult abuse, challenging behaviour, moving and handling, fire safety. Following this they complete the common induction standards. The home maintains a continuous programme of National Vocational Qualification training and has well over 50 of its care staff either holding an NVQ2 or working towards the qualification. We saw in training records that mandatory training is delivered to staff, so that they know how to support people safely. Barton House Nursing Home DS0000022311.V371139.R01.S.doc Version 5.2 Page 25 Conduct and Management of the Home The intended outcomes for Standards 37 – 43 are: 37. 38. 39. 40. 41. 42. 43. Service users benefit from a well run home. Service users benefit from the ethos, leadership and management approach of the home. Service users are confident their views underpin all self-monitoring, review and development by the home. Service users’ rights and best interests are safeguarded by the home’s policies and procedures. Service users’ rights and best interests are safeguarded by the home’s record keeping policies and procedures. The health, safety and welfare of service users are promoted and protected. Service users benefit from competent and accountable management of the service. The Commission considers Standards 37, 39, and 42 the key standards to be inspected. JUDGEMENT – we looked at outcomes for the following standard(s): Standards 37, 39, 42 were reviewed at this visit. Quality in this outcome area is good. People using the service are safeguarded by competent management systems. This judgement has been made using available evidence including a visit to this service. EVIDENCE: The AQAA we received prior to this inspection told us that the proprietor has over 20 years experience as a registered nurse and 16 years experience of owning and managing a care home. He holds an NVQ Level 4 in management. The registered manager has many years experience in the care of people who are mentally ill, having first worked as a health care assistant before Barton House Nursing Home DS0000022311.V371139.R01.S.doc Version 5.2 Page 26 completing her Registered Mental Nurse training and her Registered Managers Award. We looked at staff records that told us the manager of the home has worked in care for ten years and has been at the home for that length of time. The manager is a qualified RMN and has the Registered Managers Award and she is a trained trainer for manual handling, safe guarding vulnerable adults and infection control. We saw records that told us the manager attends regular training to update her knowledge. The Home has a clear management structure and the proprietors are directly involved on a day-to-day basis with all aspects of the running and management. The home carries out an annual Quality Assurance audit to monitor standards and ensure compliance. They are receptive to new innovations and suggestions for improvement from staff, people using the service, their families and outside agencies. Each person using the service (or their representative) is sent an annual satisfaction questionnaire so that the Home can monitor what it is doing or not doing well. The AQAA told us that the Home provides a safe place for the people using the service to keep valuables and money. A record of anything kept in this way is maintained. The Homes insurance provides each individual person using the service with £1500 of insurance protection for personal effects We saw service records for health and safety, electrical appliances, lifts and hoists. We observed safe working practices in place with hazardous substances securely stored. We saw staff records that identified Health and Safety training is carried out along with all mandatory training. Barton House Nursing Home DS0000022311.V371139.R01.S.doc Version 5.2 Page 27 SCORING OF OUTCOMES This page summarises the assessment of the extent to which the National Minimum Standards for Care Homes for Adults 18-65 have been met and uses the following scale. The scale ranges from: 4 Standard Exceeded 2 Standard Almost Met (Commendable) (Minor Shortfalls) 3 Standard Met 1 Standard Not Met (No Shortfalls) (Major Shortfalls) “X” in the standard met box denotes standard not assessed on this occasion “N/A” in the standard met box denotes standard not applicable CHOICE OF HOME Standard No Score 1 X 2 3 3 X 4 X 5 X INDIVIDUAL NEEDS AND CHOICES Standard No 6 7 8 9 10 Score CONCERNS AND COMPLAINTS Standard No Score 22 3 23 3 ENVIRONMENT Standard No Score 24 3 25 X 26 X 27 X 28 X 29 X 30 3 STAFFING Standard No Score 31 X 32 4 33 X 34 3 35 3 36 X CONDUCT AND MANAGEMENT OF THE HOME Standard No 37 38 39 40 41 42 43 Score 3 3 X 3 X LIFESTYLES Standard No Score 11 X 12 3 13 3 14 X 15 3 16 3 17 3 PERSONAL AND HEALTHCARE SUPPORT Standard No 18 19 20 21 Score 3 3 3 X 3 X 3 X X 3 X Barton House Nursing Home DS0000022311.V371139.R01.S.doc Version 5.2 Page 28 Are there any outstanding requirements from the last inspection? NO STATUTORY REQUIREMENTS This section sets out the actions, which must be taken so that the registered person/s meets the Care Standards Act 2000, Care Homes Regulations 2001 and the National Minimum Standards. The Registered Provider(s) must comply with the given timescales. No. Standard Regulation Requirement Timescale for action RECOMMENDATIONS These recommendations relate to National Minimum Standards and are seen as good practice for the Registered Provider/s to consider carrying out. No. Refer to Standard Good Practice Recommendations Barton House Nursing Home DS0000022311.V371139.R01.S.doc Version 5.2 Page 29 Commission for Social Care Inspection West Midlands West Midlands Regional Contact Team 3rd Floor 77 Paradise Circus Queensway Birmingham, B1 2DT National Enquiry Line: Telephone: 0845 015 0120 or 0191 233 3323 Textphone: 0845 015 2255 or 0191 233 3588 Email: enquiries@csci.gsi.gov.uk Web: www.csci.org.uk © This report is copyright Commission for Social Care Inspection (CSCI) and may only be used in its entirety. Extracts may not be used or reproduced without the express permission of CSCI Barton House Nursing Home DS0000022311.V371139.R01.S.doc Version 5.2 Page 30 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. 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