Care Home: Bellevue

What the care home does well The staff support the people in the home well. They know what everyone needs and likes. The home is very clean and tidy. What the care home could do better: We are satisfied that there are no financial restrictions to the home`s budget that may affect the people who live in the home. We have made no new requirements on this occasion. We did not look for evidence of compliance with the requirements that we made at the last key inspection. We made requirements concerning the accuracy of the Service Users Guide, and about the safety of free standing electric heaters that were used in the home. The deputy manager sent individual risk assessments to the Commission following the inspection, but these did not include a specific risk assessment to ensure the safety of residents, staff and visitors when the electric heaters are in use. The manager submitted comments on the report of the inspection, but there was no evidence that the requirements we made had been met. Therefore these requirements remain open. Random inspection report Care homes for adults (18-65 years) Name: Address: Bellevue 78 Bushey Hall Road Bushey Watford WD23 2EQ two star good service 04/12/2009 The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Claire Farrier Date: 1 0 0 3 2 0 1 0 Information about the care home Name of care home: Address: Bellevue 78 Bushey Hall Road Bushey Watford WD23 2EQ 01923490570 01923332540 mo@portlandcarehomes.co.uk Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Type of registration: Number of places registered: Conditions of registration: Category(ies) : Portland Care Homes (Bushey) Ltd care home 7 Number of places (if applicable): Under 65 Over 65 0 0 learning disability mental disorder, excluding learning disability or dementia Conditions of registration: 7 7 The maximum number of service users who can be accommodated is 7 The registered person may provide the following categories of service only: Care Home only - Code PC to service users of the following gender: Either whose primary care needs on admission to the home fall within the following categories: Learning Disability - Code LD Mental Disorder, Excluding learning disability or dementia - Code MD Date of last inspection Brief description of the care home Bellevue is a terraced house. It is in a busy road, and it looks like all the other houses in the road. Some shops are nearby, and the home is close to the town centre is nearby. Care Homes for Adults (18-65 years) Page 2 of 7 0 4 1 2 2 0 0 9 Brief description of the care home Everybody who lives at the home has their own bedroom. Nobody has to share a room. Everyone shares the lounge, dining room and kitchen. The accommodation charges for Bellevue range from £800 to £1400 per week. Information regarding the service is available in the Statement of Purpose & Service Users Guide. A copy of the CQC inspection report will be available from the manager. Care Homes for Adults (18-65 years) Page 3 of 7 What we found: We received information that led to concerns about the financial viability of Portland Care Homes. The purpose of this random inspection was to check whether there were any financial constraints to the homes budget, which may affect the welfare and the choices of the people who live in the home. We looked at the staff rota, checked the supply of food, and talked to staff and one of the people who live in the home. The staff rota showed that there has been no change to staffing levels. There are two support workers in the home throughout the day, plus the manager or deputy manager. The staff who we spoke to said that the training programme is continuing, and further training has been booked. They are not aware of any restrictions to the homes budget, and sufficient money is available to buy food and for the people who live in the home to continue with their choice of social and community activities. We saw fresh food in the fridge for that evenings meal, and one resident was cooking their own meal of rump steak and fresh vegetables. The home appeared to be clean and well maintained. The cleaner was in the home when we visited, and said that there has been no change to the work that they are asked to do. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 4 of 7 Are there any outstanding requirements from the last inspection? Yes R No £ Outstanding statutory requirements These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. No. Standard Regulation Requirement Timescale for action 1 1 5 The correct Service Users 04/03/2010 Guide for the service must be made available for the people who live in the home and for prospective residents. People who plan to move into the home need accurate information so that they are able to make an informed choice about using the services. 2 42 13 A risk assessment must be 04/02/2010 implemented to ensure that there is no risk to the people in the home from the use of freestanding electric heaters. People who live and work in the home, and visitors to the home, need to be confident that any equipment that is used will not cause a risk to their health and safety. Care Homes for Adults (18-65 years) Page 5 of 7 Requirements and recommendations from this inspection: Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours. No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set. No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service. No Refer to Standard Good Practice Recommendations Care Homes for Adults (18-65 years) Page 6 of 7 Reader Information Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Care Homes for Adults (18-65 years) Page 7 of 7 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. 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