Care Home: Bewick House

What the care home does well Dormant service. What the care home could do better: Dormant service. Random inspection report Care homes for older people Name: Address: Bewick House 86 Whinfield Road Darlington County Durham DL1 3HW new service which has yet to be given a quality rating The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Jim Lamb Date: 0 6 0 1 2 0 1 0 Information about the care home Name of care home: Address: Bewick House 86 Whinfield Road Darlington County Durham DL1 3HW 01142429797 Telephone number: Fax number: Email address: Provider web address: Voyagecare.com Name of registered provider(s): Type of registration: Number of places registered: Conditions of registration: Category(ies) : Voyage Ltd care home 8 Number of places (if applicable): Under 65 Over 65 0 old age, not falling within any other category Conditions of registration: 0 The maximum number of service users who can be accommodated is: 8 The registered person may provide the following category of service only: Care Home with nursing Code N To service users of the following gender: Either Date of last inspection Brief description of the care home Chestnut House was registered in October 2008 as a new service and is owned by Voyage Care. A Registered General Nurse who is also a mental health nurse was managing the service. The home is located in Darlington and provided personal and nursing care for up to eight older people. The building is wheelchair accessible, with wide access to external grounds with patio areas and wide based garden furniture. There is a lawned area to encourage outside activity. It is well located for access to local facilities and transport networks. On opening, the home will provide an individual Statement of Purpose and Service User Guide in a format appropriate to each Care Homes for Older People Page 2 of 7 Brief description of the care home individuals needs. Individual weekly fees will be discussed as part of the assessment process. Currently, this is a dormant service. This means that the home is still registered, but there are no service users residing there, or any staff employed. CQC are waiting for a decision from the provider regarding their future plans for the service. Care Homes for Older People Page 3 of 7 What we found: This service was dormant on the date we wrote this report (18th January 2010). Dormant means that it is not providing a service to people. This is because it was: Open for business but had no customers. A site visit to the home on 18/01/10 confirmed the above. An annual quality assurance assessment was completed which confirmed this information. We inspect services by using information from people who use the service. If there is no one using the service, we cannot do a full inspection and award a quality rating. Until people start using this service, we will follow our guidance on dormant services. This means we will do a random inspection every twelve months. You can read more about this in our guidance called How we manage dormant services, which is available on our web site www.cqc.gsi.gov.uk What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 4 of 7 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. No. Standard Regulation Requirement Timescale for action Care Homes for Older People Page 5 of 7 Requirements and recommendations from this inspection: Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours. No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set. No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service. No Refer to Standard Good Practice Recommendations Care Homes for Older People Page 6 of 7 Reader Information Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). 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