Latest Inspection
This is the latest available inspection report for this service, carried out on 18th February 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Excellent.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Blossomwood.
Annual service review
Name of Service: Blossomwood The quality rating for this care home is: The rating was made on: three star excellent service 2 3 0 1 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Ray Finney Date of this annual service review: 0 7 0 2 2 0 1 0 Annual Service Review Page 1 of 7 Information about the service
Address of service: Colchester Road Elmstead Market Colchester Essex CO7 7AZ 01206825510 01206825510 blossomwood@btinternet.com Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Mr Ramrup Bolaky,Mr Pelandapatirage Gemunu Susantha Dias Number of places (if applicable): Under 65 Over 65 12 0 The maximum number of service users who can be accommodated is 12 The registered person may provide the following categories of service only: Care Home only - Code PC, to service users of the following gender: Either, whose primary care needs on admission to the home are within the following categories: Learning Disability - Code LD Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Blossomwood is a care home for up to 12 people with learning disabilities. The home is situated near Elmstead Market, a few miles from the town of Colchester. Accommodation comprises of 10 single bedrooms and one shared room. There are large gardens that can be used by the people living in the home. 2 3 0 1 2 0 0 9 Annual Service Review Page 2 of 7 Information about home is available in the Service Users Guide, which can be obtained by contacting the home. Fees charged range from £727.00 to £1,441.00 a week depending on the assessed needs of the individual. This information was provided at the time of the last inspection in January 2009. Annual Service Review Page 3 of 7 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The Annual Quality Assurance Assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys were sent by us to people using the service and to other people with an interest in the service. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Any relevant information from other organisations. What has this told us about the service? The manager sent us their annual quality assurance assessment (AQAA) when requested. They had completed all sections of the AQAA to a good standard, giving sufficient detail of what they do well, how they have improved in the past 12 months and their plans for improvement in the next 12 months. Information in the AQAA focused on experiences for the people living in Blossomwood. Previous pre-inspection information provided by the manager has been found to be accurate when evidence was examined at unannounced inspections. At the last key inspection on 23rd January 2009 outcome groups relating to Choice of Home, Individual Needs and Choices, Personal and Healthcare Support, Concerns, Complaints and Protection and Environment were judged to be good. Outcome groups relating to Lifestyle, Staffing and Management were judged to be excellent. Overall the home was judged to provide an excellent service. No requirements or good practice recommendations were made following that inspection. At the time of considering information for this Annual Service Review we had received completed surveys from five people living in the home, which were completed by the service users with a minimal amount of support from staff. We also received nine completed surveys from relatives and friends of people living in the home, four from health and social care professionals and five from members of staff. This was a good response to the number we sent out. People who completed surveys made positive comments about the service provided at Blossomwood. A relative who completed a survey told us what the service does well is, Provides a very happy and comfortable home for [my relative] to live. Another said, There is a homely atmosphere there. We can visit any time without due notice but are Annual Service Review Page 4 of 7 always made welcome and someone else stated, I think Blossomwood is a well run home and gives everyone the care they all need. I think it is like a family. I am very grateful [my relative] is living there. A member of staff who completed a survey told us, There is an excellent friendly atmosphere in the home. Further positive comments were received about the standard of care provided to the people living there. A medical professional told us that what the home does well is, The care and support of their clients and prompt attendance to their health needs. Someone living in the home told us what the home does well is, Looks after me. A relative who completed a survey told us, The residents seem happy and are well looked after. Positive comments were also received about the lifestyle for people in Blossomwood. Someone living in the home told us, They take me out, another said, I like going to Centre Parcs and someone else said, I like the food. People were complimentary about the staff at Blossomwood. A health care professional who completed a survey told us, The residents are happy and well looked after by pleasant, capable staff. Someone living in the home told us, I like the staff. A relative who completed a survey told us, They always have plenty of staff on duty and the staff are kind, friendly and efficient and another stated, The staff at Blossomwood are always welcoming. Another relative who completed a survey told us, I visit Blossomwood regularly and we are always made welcome by staff and the clients who have come to know us very well. Overall feedback from staff was good about the service provided and about training and support for staff. A member of staff who completed a survey told us, I get support from the management team to improve my knowledge and another said, Training is very good at Blossomwood. In the past year no referrals have been made to the local authority under their safeguarding procedures. We have not received and are not aware of any concerns or complaints about this service during the period since the last inspection. Someone living in the home told us, I feel safe living here. The staff help me to be independent as possibleand someone else said,I am happy. A relative who completed a survey told us, Cant see how they could better and another stated, The service [my relative] gets at Blossomwood is very good. I rate Blossomwood staff and the house very high. Another relative said, Blossomwood Farm is a wonderful home from home. Each time we go there is always a very warm cup of tea or coffee. The staff are willing to take time to talk to us about [our relative]. The service is first class. Overall the evidence indicates that the service continues to provide excellent outcomes for the people who use it. What are we going to do as a result of this annual service review? Annual Service Review Page 5 of 7 We are not going to change our inspection plan and will carry our an inspection of the service in line with our statutory responsibilities. However, we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 6 of 7 Reader Information
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