Latest Inspection
This is the latest available inspection report for this service, carried out on 17th May 2010. CQC found this care home to be providing an Adequate service.
The inspector found there to be outstanding requirements from the previous inspection report but made no statutory requirements on the home.
For extracts, read the latest CQC inspection for Boundary House.
What the care home does well The manager said that the second mode of transport had been reintroduced to allow a little more flexibility for residents to go out when they wished. The manager receives support from a stable and well trained staff team, and the documentation, care records, support plans and training records are of a good standard. What the care home could do better: There were no areas of concern to follow through from this visit. Random inspection report
Care homes for adults (18-65 years)
Name: Address: Boundary House Haveringland Road Felthorpe Norwich Norfolk NR10 4BZ one star adequate service 24/08/2009 The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Hilda Stephenson Date: 1 7 0 5 2 0 1 0 Information about the care home
Name of care home: Address: Boundary House Haveringland Road Felthorpe Norwich Norfolk NR10 4BZ 01603754715 01603400418 Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Name of registered manager (if applicable) Mrs Lesley Anne Dack Type of registration: Number of places registered: Conditions of registration: Category(ies) : Ms Sandra Bridgwood,Mr Canabady Mauree care home 21 Number of places (if applicable): Under 65 Over 65 0 0 learning disability mental disorder, excluding learning disability or dementia Conditions of registration: 21 21 The maximum number of service users who can be accommodated is: 21 The registered person may provide the following category of service only: Care home only - Code PC. To service users of the following gender: Either, whose primary care needs on admission to the home are within the following categories: Learning disability - Code LD. Mental disorder, excluding learning disability or dementia - Code MD. Date of last inspection 2 4 0 8 2 0 0 9 Care Homes for Adults (18-65 years) Page 2 of 9 Brief description of the care home Boundary House provides residential care for up to 10 adults with learning disabilities, it is situated on the outskirts of the village of Felthorpe, which is a few miles from the city of Norwich. The home is situated in extensive grounds containing portacabins, greenhouses and other outbuildings. Bedrooms are located on the ground and first floors. There are communal lounge, dining and kitchen areas. There are two bathrooms and one shower room. Service users living in the home access day services, including those operated by the proprietor in North Walsham. The home has its own transport. Care Homes for Adults (18-65 years) Page 3 of 9 What we found:
This visit to Boundary House took place to follow up the requirements set out at the last key inspection carried out on 24th August 2009. A tour of the new unit was undertaken, although this is currently not occupied, within the original unit several residents and staff were observed cooking and taking part in household duties. A short tour of the home was carried out showing that all of the requirements had been implemented such as changing the carpet in the lounge, extending the residents bedroom that had been made smaller with the inclusion of an en-suite facility. The risk to residents from building work had been eliminated due to the unit having been complete and the gardens had been landscaped and made safer. The laundry had been accommodated within the home rather than using an external shed. Staff training of medication had been updated and records were in place. The manager was to update her own adult protection training and this had been arranged for the following month. There was also the funding for staff who accompany residents out for meals to query, and the manager stated that the staff receive an allowance for extra curricular activities when accompanying residents outside of the environment. Their were several residents taking part in cooking and some laundry activities with support from staff on duty. Several were spoken to during this visit and no complaints or concerns were highlighted at the time. One resident said I enjoy making cakes and biscuits, and the best thing is eating them. Im going out later today, to get some shopping. One resident who had recently moved into the home said I really enjoy living here, the staff are my friends. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 4 of 9 Care Homes for Adults (18-65 years) Page 5 of 9 Are there any outstanding requirements from the last inspection? Yes R No £ Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action 1 20 13 Staff training records for the 24/12/2009 administration of medicines must be up to date. The provider must ensure that staff have received training before administration of medicines. 2 23 13 The manager must attend adult protection training to comply with local procedures. . 24/12/2009 3 24 16 The outside area must be made safe to eliminate risk of harm to residents. Risk assessments must ensure the safety of residents when outside the building. 26/10/2009 4 24 16 The carpet in the lounge requires cleaning or replacing. The carpet in the lounge is stained. 26/10/2009 5 25 16 The bedroom that has been reduced in size does not meet the requirements and must not be inhabited. 21/10/2009 Care Homes for Adults (18-65 years) Page 6 of 9 Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action The size of the bedroom does not comply with the minimum standard and should not be used. 6 39 24A The opinions and views of 24/12/2009 residents, relatives and other professionals must be sought to compile a quality assurance survey. Views of people must be sought to be able to plan for improvement. 7 42 13 Staff require updated infection control training. Staff need to be aware of the up to date training to prevent the spread of infection. 24/12/2009 Care Homes for Adults (18-65 years) Page 7 of 9 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Adults (18-65 years) Page 8 of 9 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Adults (18-65 years) Page 9 of 9 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
