Latest Inspection
This is the latest available inspection report for this service, carried out on 4th January 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Burley Hall Nursing Home.
Annual service review
Name of Service: Burley Hall Nursing Home The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Mike ONeil Date of this annual service review: 2 5 1 1 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: Cornmill Lane Burley In Wharfedale Ilkley West Yorkshire LS29 7DP 01943863363 01943863392 mosslo@bupa.com www.bupa.co.uk BUPA Care Homes (GL) Ltd Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Name of registered manager (if applicable) Lorraine Anne Moss Conditions of registration: Category(ies) : dementia physical disability Conditions of registration: Number of places (if applicable): Under 65 Over 65 20 25 0 0 The maximum number of service users who can be accommodated is: 45 The registered person may provide the following category of service only: Care Home with Nursing - Code N, To service users of the following gender: Either, Whose primary care needs on admission to the home are within the following category: Dementia Code DE, maximum number of places 20, Physical Disability - Code PD, maximum number of places 25 Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: There is a new registered manager Lorraine Anne Moss and a new responsible individual Mr Scott Weir. Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service
Annual Service Review Page 2 of 6 Burley Hall is in the village of Burley in Wharfedale and is accessible to all local amenities. There is a large car park and extensive private gardens that are accessible to residents. The home is registered to provide nursing care for up to 45 people over the age of 65 years. The home has two separate units, one providing general nursing care and the other providing specialist care for people with dementia. Accommodation is on two floors accessed by a passenger lift. There are 39 single bedrooms and three doubles, all with en suite facilities. There are two lounges and two dining rooms as well as a licensed bar. There are a number of communal bathrooms and toilets throughout the home. We were informed in October 2008 that fees ranged from 700.00 to 850.00 pounds per week. Additional charges included hairdressing, private chiropody, Physiotherapy, newspapers and some selected activities. The home should be contacted directly for up to date information about charges. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information we have received or asked for since the last Annual Service Review which was done on 1st October 2008. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service.It also gave us some numerical information about the service. Surveys returned to us by people using the service and from other people with an interest in the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection which was carried out on 11th October 2007 and the results of any other visits we have made to the service since then. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The Annual quality assurance assessment (AQAA) was received on time. This shows that the service works in a cooperative manner with us. The AQAA contained some good information about how the service had improved, giving examples, and highlighted the areas they were planning to improve on. We looked at the information in the AQAA and our judgement is that the home is still providing a good service and that they know what further improvements they need to make. The AQAA identified that the service have listened to people in the home and have been seeking people and relatives views on a regular basis.This ensures that the home is run in the best interest of the people using the service. The AQAA identified that the service continues to have good links with the local social service team and other health care professionals.These positive links were also confirmed in the surveys returned by health care professionals.These positive links and relationships will help to ensure that people have good access to the specialist care and support they need from health care professionals. The AQAA identified that the service has continued to improve staff development and is supporting staff through training courses.This will enable staff to have the necessary skills needed to provide a good level of care to people who use the service. Our records show that the service notified us of incidents required by the regulations. Annual Service Review Page 4 of 6 We received comments from 6 people who actually use the service, their representatives and relatives had helped them complete the surveys. All continue to be very satisfied with the quality of the care. They all named people they would go to if they were unhappy or had a complaint. They were all happy with the environment and the cleanliness of the home. Individually comments included: Staff genuinely care about us, Excellent attention is given by all staff. We received 3 surveys from health care professionals who told us they were happy with their observations of the care and support provided to the people who use the service. Comments included The staff at Burley Hall are attentive and conscientious. The service continues to let us know about things that have happened since our last key inspection and have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people that use it. What are we going to do as a result of this annual service review? It is our statutory responsibility to inspect all care service at least once every 3 years. The completion of a risk assessment and Annual Service Review has not changed our view of the quality rating of this service. Therefore we are not planning to inspect this service before 10th October 2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
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