Care Home: Calderthwaite

What the care home does well The provider is now very careful to do a thorough assessment of any new person coming to the service so that she can continue to provide appropriate care and so that any new person fits in with the existing group. Residents said they got on well together. The home has new care plans in place and they give a good account of the type of care and services people want and need. We had evidence to show that people get very good health care support and that they are helped with their medicines. One person manages her own medication and everyone now has their medicines in their own locked cabinets in their bedroom. People told us they were happy with the activities and outings offered to them. They said they enjoyed going out individually with the provider. All of the residents liked the homes pets. One person in particular liked spending time with these two dogs. We looked in depth at arrangements for protecting vulnerable people. We had spoken evidence from residents and staff that showed us this was being done correctly. We also knew that the provider is quick to report anything that may cause harm to individuals. Suitable policies and procedures were in place and staff were confident in how they would report anything harmful. On the day of the visit the house was clean, warm and comfortable. There was some external damage from the winter but the provider had plans in place to repair this damage and to make good any internal problems resulting from this. We had evidence to show that staff are recruited properly and that they receive good standards of training and support from the provider and from an external consultant who is employed to help with staff development. We looked at a range of documents that show the provider manages the service correctly with the needs of the people who live in the home at the heart of everything she does. What the care home could do better: There was nothing urgent that we want the provider to do in this service but we want her to tell us when she has had the external storm damage repaired. We also advised her to continue to make all her records as detailed as possible. We recognise that this is a small home and that sometimes information is best transferred verbally but we want her to make sure that all of this information is recorded so that a true record is kept of how things progress in the home. Inspecting for better lives Random inspection report Care homes for older people Name: Address: Calderthwaite Calderthwaite The Banks Seascale Cumbria CA20 1QP three star excellent service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full assessment of the service. We call this a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed inspection. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Nancy Saich Date: 2 6 0 3 2 0 0 9 Information about the care home Name of care home: Address: Calderthwaite Calderthwaite The Banks Seascale Cumbria CA20 1QP 01946729292 Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Type of registration: Number of places registered: Conditions of registration: Category(ies) : Mrs Mary Rose Watters care home 6 Number of places (if applicable): Under 65 Over 65 6 old age, not falling within any other category Conditions of registration: 0 The registered person may provide the following category of service only: Care home only - Code PC. To service users of the following gender: Either. Whose primary care needs on admission to the home are within the following categories: Old age, not falling within any other category - Code OP. The maximum number of service users who can be accommodated is: 6. Date of last inspection Brief description of the care home Calderthwaite is a Victorian house in a residential area of Seascale. The home is near to all village amenities including the railway station. Accommodation is on the ground and first floor. Bedrooms are single occupancy with ensuite shower and toilet. There is a lounge/ dining room on the ground floor. The home can take up to five older adults. Calderthwaite is owned and managed by Mary Watters. Care Homes for Older People Page 2 of 7 What we found: We visited the service on the above date and spent around four hours in the home. We met with all of the people who live in the home and spoke to them individually. We aso met with the provider and the staff on duty. We looked at individual assessments, care plans and daily notes for each person. We also checked on training records and saw staff Criminal Records Bureau checks. We looked at information about Adult Safeguarding. We saw some supervision notes. We found all of these to be in order. The provider also voluntarily showed us the statement of accounts for the home and discussed her plans for maintenance and improvement of the building. We looked at all areas of the home. We saw that each bedroom door now has special closing devices that respond to the sound of the fire alarm and we noted that the home now has an up to date radio controlled call bell system. All areas of the home were checked for cleanliness and infection control measures were in place. We also saw the preparation of lunch and we sat with residents when they started the meal. We found that the home continues to operate to the Nationa Minimum Standards and that in some areas they exceed these. What the care home does well: What they could do better: Care Homes for Older People Page 3 of 7 There was nothing urgent that we want the provider to do in this service but we want her to tell us when she has had the external storm damage repaired. We also advised her to continue to make all her records as detailed as possible. We recognise that this is a small home and that sometimes information is best transferred verbally but we want her to make sure that all of this information is recorded so that a true record is kept of how things progress in the home. If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 4 of 7 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. No. Standard Regulation Requirement Timescale for action Care Homes for Older People Page 5 of 7 Requirements and recommendations from this inspection: Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours. No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set. No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service. No Refer to Standard Good Practice Recommendations 1 37 It is recommended that all record are kept in as much detail as possible. We ask that care plans and staff supervision are made as specific as possible so that any person can understand the details of what is to be completed in terms of care or staff development. Care Homes for Older People Page 6 of 7 Reader Information Document Purpose: Author: Audience: Further copies from: Inspection Report CSCI General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. 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