Latest Inspection
This is the latest available inspection report for this service, carried out on 4th September 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Camellia House.
Annual service review
Name of Service: Camellia House The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Rob Cooper Date of this annual service review: 2 9 0 7 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: 109 Main Street Calverton Notts NG14 6FG 01158458876 01158458876 camellia.house@ntlworld.com Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : old age, not falling within any other category Judith Lakin Number of places (if applicable): Under 65 Over 65 0 4 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Camellia House was first registered in March 2002 and became operational in September the same year. The home is a small care home, which has registration for 4 older people. One place is used for respite care. The living accommodation is integrated with the owners private house. The people living at the care home are provided with a separate lounge and kitchen / dinette. One bedroom situated on the ground floor. An electric stair lift is available for access. A bathroom is located on the ground floor and has an assisted hoist and shower facility. A remote alarm call bell is available in each bedroom. Professional health care arrangements are organised as required. A magnificent garden to the rear of the property offers a superb view and a relaxing environment. Fees charged are currently £425.00 a week. Hairdressing and chiropody are not included in the fees. Annual Service Review Page 2 of 6 Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received from Camellia House, or asked them for, since the last key inspection. This included: The Annual Quality Assurance Assessment (AQAA) that was sent to us by the home, and was received in May 2009. The AQAA is a self-assessment that focuses on how well outcomes are being met for people living at Camellia House. It also gave us some statistical and numerical information about the care home. Information we have about Camellia on the QA system has been reviewed, including any complaints or concerns that have been raised. The last key inspection report and the inspection record have been reviewed. The service folder was reviewed for any other relevant information. We also looked at any relevant information that we have received about the Camellia House from other organisations. We looked at what other people have told us about the service. What has this told us about the service? The AQAA was returned within the time scale asked for, and provided all of the information asked for, and in sufficient depth to allow judgements to be made. Among the improvements to the service identified in the AQAA were: Documentation is now in place regarding self-medication and is included in service user records. We have improved our record keeping with regard to care plans and risk assessments. We have had open discussions with staff and service users including constructive criticism, we have carried out redecoration and a wet room is currently being constructed, mandatory training has been achieved and maintained for all staffA health & safety risk assessment has been undertaken. The Commission has received two complaints about Camellia House since the last key inspection. These were investigated by Social Services, the Environmental Health Officer and the Commission has also reviewed the information that it received. As a result, both of the complaints were found to lack any substance, with no evidence of any fault on the part of Camellia House found. In their AQAA the care home stated that they had received three complaints in the last 12 months, which had been investigated in line with the homes complaints procedure and none of which were upheld. No referrals have been made under safeguarding adults procedures in the last twelve months. We have received no notification forms during the past twelve months to report any notifiable incidents involving people who receive a service or the staff. At the last key inspection this care home was rated as being a good service. There are no ongoing concerns about the quality of care Camellia House offers, and a review of the documentation that has been received does not highlight any issues that need to be addressed. As a result of all the information received we have decided not to alter the inspection date for the service. Annual Service Review Page 4 of 6 What are we going to do as a result of this annual service review? We are not going to change our inspection plan and we will carry out a key inspection by 31 December 2010. However, we can inspect the service at any time if we have concerns about the quality there or the safety of the people using the service Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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