Latest Inspection
This is the latest available inspection report for this service, carried out on 17th February 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Camellots House.
Annual service review
Name of Service: Camellots House The quality rating for this care home is: The rating was made on: two star good service 2 6 1 1 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Melanie Freeman Date of this annual service review: 1 1 0 1 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service
Address of service: 53 Arundel Road Littlehampton West Sussex BN17 7BY 01903719017 Telephone number: Fax number: Email address: Provider web address:
gajragunathan@yahoo.co.uk Name of registered provider(s): Name of registered manager (if applicable) Mrs Diane Robinson Conditions of registration: Category(ies) : learning disability mental disorder, excluding learning disability or dementia physical disability Conditions of registration: Crawford Homes Ltd Number of places (if applicable): Under 65 Over 65 8 8 8 0 0 0 The maximum number of service users to be accommodated is 8. The registered person may provide the following category/ies of service only: Care home only - (PC) to service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Learning disability (LD) Learning disability (LD(E)) - maximum number of places 1 Mental disorder, excluding learning disability or dementia (MD) Physical Disability (PD) - maximum number of places 1. Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): 2 6 1 1 2 0 0 8 Annual Service Review Page 2 of 6 Brief description of the service Camellots House is a care home, which is registered to provide personal care for up to eight service users in the category learning disability (LD) who are between the ages of 18 to 65 years of age. This care home is also registered provide care for a maximum of one person with a learning disability who is over 65 years. It is also registered to provided care for a maximum of one person who also has a physical disability. It is a detached property, which has been extended and adapted for its current use, and is located near to the centre of Littlehampton. Accommodation is provided in single bedrooms, which include ensuite WC and bath or shower facilities. Communal accommodation is made up of a lounge and a conservatory that is used as a dining room. They are located on the ground floor. An enclosed secure garden, which is available to all residents, is located to the rear of the premises. Fee levels currently range from 750.00 to 1,850.00 pounds per week. The registered provider of this service is Crawford Care Homes Ltd. The Responsible Individual acting on behalf of the organisation is Mr Gajaruban Ragunathan and is responsible for supervising the management of the care home. The registered manager is Diane Robinson. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection, that was completed on the 26 November 2008. This included; The Annual Quality Assurance Assessment (AQAA) that is completed by the service and focuses on how well outcomes are being met for people using the service, this was well completed and was provided when requested. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations including Social Services and visiting health care professionals. Social care professionals who have regular contact with the home were spoken to for direct feedback on the home. The registered manager was also contacted by telephone on the day of the Annual Service Review for up to date information on the service. Four service users surveys were returned to the Care Quality Commission before this date, and used to inform this review. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. This provided information on the service that included numerical information that was requested. The AQAA was well completed by the registered manager, and identified areas that have improved in the last year and others where further developments are either planned, or would benefit residents. The last key inspection was completed in November 2008 and was positive with regard to resident care, with all outcome areas being judged as good, apart from those related to the homes environment. No requirements or recommendations were made following this inspection, although it was noted that some environmental improvements were needed. The home now has access to a maintenance person who responds to any repairs required in the home. In addition the manager confirmed that the sitting room, and conservatory were redecorated in December 2009, and that all the required safety and maintenance checks are completed. The AQAA confirmed a commitment to ongoing redecoration and refurbishment, and that the residents are involved in this process whenever possible. The contents of the AQAA recorded that the home has the required policies and procedures, and that these are regularly updated. The AQAA also recorded that one complaint had been received by the home since the last key inspection. Discussion with the manager clarified that this complaint resulted from a disagreement between two residents, with one resident dominating another. Annual Service Review Page 4 of 6 This concern was alerted to all appropriate authorities, including social services as a safeguarding matter, and was resolved with a resident being moved to another home. The home worked jointly with social services and demonstrated a positive and proactive approach to safeguarding matters. The manager advised that one of the homes main strengths, is the close staff team, who work hard to make the care home a real home for the residents, that includes meaningful links with the community. The AQAA documented the homes positives, including a person centred approach to care, with communication between staff and residents being productive, ensuring residents are involved in any decision making. It confirmed the home has a core number of long serving staff members providing a strong asset in the care delivery, and stability of the home. Along with strong links and relationships with local services in and out of the home, enabling easy access to information and support should they need it. The AQAA stated that the documentation in the home has been improved along with security measures, that has included a new second front door. Staff training is also kept up-to-date, and supervisions for staff continues to be run on schedule. The information provided by the home confirmed our judgment that the home continues to provide a good service. What are we going to do as a result of this annual service review? There will be no change to the inspection schedule and the Care Quality Commission will do a key inspection by 26 November 2010. However, we can inspect the service at any time if we have concerns about the quality of the service, or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
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