Latest Inspection
This is the latest available inspection report for this service, carried out on 22nd December 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Excellent.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for CARE Shangton.
Annual service review
Name of Service: CARE Shangton The quality rating for this care home is: The rating was made on: three star excellent service 0 5 1 1 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Debbie Williams Date of this annual service review: 1 8 1 1 2 0 0 9 Annual Service Review Page 1 of 5 Information about the service
Address of service: Melton Road Shangton Leicester LE8 0PS 01858545401 01858545777 Len.walker@care-ltd.co.uk www.selfunlimited.co.uk Self Unlimited Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Number of places (if applicable): Under 65 Over 65 56 0 Care Shangton are able to admit a named Service User in category LD/SI (learning disabilities and sensory impairment) subject of variation application number V8014 Care Shangton are able to admit one named Resident in category LD/PD (dual disability) as agreed in correspondence with the previous registration authority dated 8/4/92 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service CARE Shangton is a care home providing personal care and support for up to 56 service users with learning disabilities. Accommodation is provided within five cottages and three flats that have been adapted and are staffed according to individual needs. There is a lounge, dining room and kitchen available in each of the cottages and flats and all the communal areas provide space in which the service users can spend time together in comfort. Appropriate facilities are available for service users with physical disabilities such as accessible showers and one of the cottages is wheelchair accessible. Although the home is situated in a rural area, service users
Annual Service Review Page 2 of 5 0 5 1 1 2 0 0 8 attend a variety of community facilities and the organisation provides an excellent variety of meaningful day service activities, supported employment opportunities and access to colleges. The fees vary depending on individuals assessed needs and level of support required and are based on local authority charges. Details of what is included in the charges can be found in the Service User Guide (a document which provides relevant information about the home), which is given to all service users on arrival at the home. A copy of the latest Inspection report is available at the home, or it can be accessed via the CSCI website: www.csci.org.uk. Further information about the home is available from the Registered Manager. Annual Service Review Page 3 of 5 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information we received or asked for since the last key inspection. This included the annual quality assurance assessment (AQAA) which the provider sent us. The AQAA is a self assessment tool that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service and information about how the providers have managed any complaints. We also looked at the notifications the providers sent to us since the last key inspection. The previous key inspection and any other visits we have made to the service in the last twelve months and any information we have received from other organizations about the service. We sent out resident and staff surveys which gives us information about how people who live and work at the home experience the service. What has this told us about the service? The provider sent us their AQAA when we asked for it. The AQAA was clear and comprehensive and gave us detailed information about the service and the improvements the providers have made or are working towards. We have received information about any changes or incidents that have occurred in the last twelve months. Three resident surveys were returned to us, all were positive. One person stated they attended a fantastic drama group at Care Shangton. Another person told us the food is good and staff are nice. Four staff surveys were returned to us, all were positive. Staff told us the training was excellent and the quality of care provided was high. Staff said they would like more staff meetings and consultation about changes that are implemented. What are we going to do as a result of this annual service review? The next inspection of this service will be based on the Fees and Frequency Regulations 2007 and the assessment of risk of the service. Further clarity will become evident as the new registration and inspection system under the Health and Social Care Act 2008 is confirmed. Annual Service Review Page 4 of 5 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Annual Service Review Page 5 of 5 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
