Latest Inspection
This is the latest available inspection report for this service, carried out on 5th February 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Community Living Project.
Annual service review
Name of Service: Community Living Project The quality rating for this care home is: The rating was made on: two star good service 2 1 0 1 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Fiona Stephenson Date of this annual service review: 0 4 1 2 2 0 0 9 Annual Service Review Page 1 of 7 Information about the service
Address of service: 29 Loughborough Road Quorn Loughborough Leicestershire LE12 8DU 01509620858 F/P01509620858 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Mrs Deborah Ann Plant Number of places (if applicable): Under 65 Over 65 11 0 Accommodation of additional named service user. The service user, named in registration variation number V33495, is only to be accommodated in the bedroom specified in correspondence between the National Care Standards Commission and the registered care provider. The home is permitted to accommodate one additional named service user as specified in registration variation number V33495. Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service The Community Living Project is a Care Home for 12 adults who have a Learning Disability. The home is in the village of Quorn and is close to local village shops and a park. There are good bus links to Loughborough and Leicester. The home has a shared lounge and dining room, and a small courtyard. Everyone has their own bedroom with a sink, but bathrooms are shared. There is one bathroom for every three people living 2 1 0 1 2 0 0 9 Annual Service Review Page 2 of 7 in the home. The service takes people who are funded through their Local Authority, and fees are based on the Local Authoritys assessment of their need. Annual Service Review Page 3 of 7 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information we have received or asked for, since the last inspection. This included: - The Annual Quality Assurance Assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment document that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. - Surveys returned to us by people who live at the home, staff who work for the service, and health and social care professionals involved in the care of people who live at the Community Living Project. - Information we have about how the service has managed complaints. - What the service has told us about things that have happened to people living in the home. These are called Regulation 37 notifications and are a legal requirement. - The previous key inspection and the results of any other visits we have made to the service in the last 12 months. - relevant information from other organisations. - What other people have told us about the service. What has this told us about the service? The service sent us the AQAA when we asked for it. It was clear and gave us all the information we asked for. It told us of the improvements the service has made in the last 12 months. It told us that the service has improved by encouraging and supporting people who live in the home to become more independent. Some residents now buy provisions for the home; more people are seeking and have attained outside employment; and residents who have undertaken travel training, and been assessed as able to travel independently, now use public transport to take them to their activities. It told us that the service is making greater use of on-line training to give staff training in areas such as First Aid, Induction, and Equality and Diversity issues. Residents are also encouraged to use new technology to support them in shopping (online) . The AQAA told us that the environment has also improved with new flooring being laid in different parts of the home, and new furniture being bought for the dining room and some of the bedrooms. The AQAA told us there are currently 10 residents living at the Community Living Project, and they have 15 permanent staff supporting them. Twelve staff have completed their National Vocational Qualification in Care to level 2 or above. The AQAA told us that there have been no complaints made to the service, and there have been no safeguarding investigations. We at the CQC have not received any Annual Service Review Page 4 of 7 complaints or safeguarding alerts about the service. We have received one Regulation 37 notification since the last inspection. We had no concerns regarding this notification. We received surveys back from all the people who live at the Community Living Project. Eight of the ten residents were given support by staff to complete the questionnaire. All residents said they could do what they wanted during the evening and week-end, and eight of the ten said they could do what they wanted during the day also. Nine said they knew who to speak to if they werent happy; but one person did not know who to speak to if they werent happy or if they wanted to make a complaint. Nine thought that staff always treated them well, with one person saying that staff usually treated them well. Six people said that staff always listen and act on what they say, with four saying that staff usually listen and act on what they say. We received seven replies from staff who work at the Community Living Project. Staff told us that they generally felt they were given the training they needed to do their work. Of the seven staff who replied, six felt that they had received training relevant to their role; which helped them understand and meet the individual needs of people; kept them up to date with new ways of working; and gave them enough knowledge about health care and medication. One staff member did not feel feel they had been kept up to date about new ways of working, or had enough knowledge about health care and medication. Six staff indicated that they had enough support from management to support them in their work, but one person felt they only received support sometimes. Four staff felt that there was usually enough staff to meet the individual needs of people living in the home, with three staff saying there was always enough staff to meet their needs. Other comments given to us by staff were: the home has usually a homely/friendly atmosphere I feel this is a lovely place to work and the care provided makes a huge impact on the residents lives for the better It provides good care, especially 1-1 care. It provides a good choice of food Staff also thought the service could do better by: giving the residents more choices in day to day life rarely some of the residents 1-1s are not covered which means they are able to do an activity of their choice (normally going for walks and visiting local areas). We received on survey back from a relative. They told us: My relative is always well cared for - well dressed and clean. Has regular check ups at doctors dentists etc. I am always kept informed of any concerns. Various activities are made available for my relative to attend including much needed one to one attention. Annual Service Review Page 5 of 7 What are we going to do as a result of this annual service review? The next inspection of this service will be based on the Fees and Frequency Regulations 2007, and the assessment of risk of the service. We will be able to give more information about this once the new registration and inspection system under the Health and Social Care Act 2008 is agreed. Annual Service Review Page 6 of 7 Reader Information
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