Latest Inspection
This is the latest available inspection report for this service, carried out on 19th August 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Cotswold House.
Annual service review
Name of Service: Cotswold House The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Ansuya Chudasama Date of this annual service review: 1 5 0 6 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: 178 Cotswold Avenue Duston Northampton NN5 6DS 01604751436 01604591506 gokeeffe@northamptonshire.gov.uk www.northamptonshire.gov.uk Northamptonshire County Council Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Name of registered manager (if applicable) Miss Lorraine Tatman Conditions of registration: Category(ies) : dementia old age, not falling within any other category physical disability Conditions of registration: Number of places (if applicable): Under 65 Over 65 0 0 0 20 42 5 No person falling within the DE(E) category can be admitted where there are already 20 people of DE(E) category already in the home No person falling within the OP category can be admitted where there are already 42 people of OP category already in the home No person falling within the PD(E) category can be admitted where there are already 5 people of PD(E) category already in the home To be able to accommodate 1 named service user who has needs within the MD(E) category. Total number of service users in the home must not exceed 42 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection:
Annual Service Review Page 2 of 6 Date of last annual service review (if applicable): Brief description of the service Cotswold House is a residential care home providing personal care for up to 42 Elderly Residents, including 20 people with Dementia and 5 people with Physical Disabilities. The Home has an additional specific condition to provide care for 2 existing Residents with Mental Disorders. Northamptonshire County Council owns Cotswold House. The Home is situated in a residential suburb of Duston in Northampton close to nearby shops and easily accessible by public transport. The Premises consist of a 2-storey building providing lounges/dining rooms and bedroom areas on both floors. The first floor is accessible by a lift. Single bedrooms are provided for all Residents. Residents are enabled to enjoy safe garden areas. The Home provides permanent care only and has two units specifically dedicated to the care of Residents with Dementia. The weekly fees charged are £469.00 per week. Extra charges are made for Hairdressing, Chiropody, newspapers and Toiletries. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The completed Annual Quality Assurance Assessment (AQAA) was sent to us when we asked for it. We looked at the information in the AQAA and our judgment is that the home is still providing a good service. The home tells us that they ensure that the views of the people are promoted and incorporated into what theydo. They have regular service meetings, reviews and annual quality assurance surveys to ensure the service users can communicate their personal needs and wishes regarding the running if the home. They have an open door policy to enable service users, their friends and families the opportunity to speak to staff regarding any queries, concerns or suggestions they might have. A suggestion box is provided in the reception area as another way of getting views fromthe people. At the last key inspection we noted that relatives were asked via the satisfaction surveys whether they were kept informed with issues affecting their family member, and the comments received indicated that they were generally pleased with the communication with the home. Observation also showed that the care provided at the home was good, and people were seen to be engaged in normal day to day activities. They were also treated as individuals with respect and dignity, and choice was offered and facilitated. They know what further improvements they need to make. Some of these improvements include changes to the current rotas for staff to improve floor coverage at all times throughout the day and reduce the amount of handovers staff are having. Having personal activities programmes for all service users in all lounges and to access training for staff to gain understanding for activities for those with Dementia. Annual Service Review Page 4 of 6 It was said that the Dignity in care fund will assist in providing activities equipment the development of current and yet to be developed activities programme. We were told that more in-depth induction for future staff and training in Deprivation of Liberty & Mental Capacity Acts for all staff was to take place. What are we going to do as a result of this annual service review? We can inspect this service at any time if we have concerns about the care or welfare of any of the people living in the home. There is currently no evidence to suggest that an inspection is required in the immediate future. We are therefore not going to change our inspection plan; we will do a key inspection by the 30th of May 2010, unless information is received to trigger an earlier inspection. Annual Service Review Page 5 of 6 Reader Information
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