Latest Inspection
This is the latest available inspection report for this service, carried out on 22nd July 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Excellent.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Dalecroft.
Annual service review
Name of Service: Dalecroft The quality rating for this care home is: The rating was made on: three star excellent service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Alison McCabe Date of this annual service review: 2 2 0 7 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: 94A Keighley Road Illingworth Halifax HX2 8DN 01422246646 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : physical disability Conditions of registration: Holly Bank Trust Number of places (if applicable): Under 65 Over 65 6 0 Care for up to six adults with a physical disability who may also have a learning disability or sensory impairment. Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Dalecroft is owned and managed by the Holly Bank Trust and is registered to provide accommodation and care for six young adults who have physical and learning disabilities. The accommodation comprises of an adapted bungalow and an adjacent self contained flat which provides accommodation for a person which promotes independence . People are included in decisions about their lives, through person centred approaches in the home. Dalecroft is located in the Illingworth area of Halifax and is within close proximity of the main Keighley Road and public transport links. The home is a detached property, designed over a single floor. Adaptations have been undertaken to promote wheelchair access and meet the mobility and personal care needs of people living there. The accommodation offers spacious communal areas and a private, landscaped and accessible garden, where people are able to spend time in
Annual Service Review Page 2 of 6 the warmer weather. People living at the home are individually assessed as to the weekly charges, subject to the amount of care needed. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection. This included: 1. The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. 2. Information we have about how the service has managed any complaints. 3. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. 4. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. 5. Relevant information from other organisations. 6. What other people have told us about the service. What has this told us about the service? Due to difficulties in accessing the correct AQAA form for completion, the commission had not received the completed AQAA at the time of writing this report. Therefore information from the AQAA submitted in 2008 has been used. We looked at the information in the AQAA and previous key inspection information and our judgement is that the home is still providing an excellent service and know what improvements they need to make. No further visits have been made to this service since the key inspection visit conducted on 23rd July 2007. People living at the home enjoy an active and varied lifestyle, and are encouraged to develop and maintain their interests and use a wide range of social and recreational activities. The home has a warm and welcoming atmosphere and the property is well maintained with a program of routine maintenance to make sure that standards remain high. The home is fully adapted to promote peoples independence and all areas both internally and externally, are accessible for wheelchair users. People living at the home have positive relationships with staff, and are actively encouraged to influence the way in which the home is run and to participate in the drawing up of policies and procedures. The home is well managed and the manager is committed to ensuring that people living at the home, and the staff, contribute to the decision-making processes. People living at the home are protected by thorough recruitment procedures ensuring that all the necessary checks are carried out before staff are employed. Comments previously received about the home from visiting professionals and relatives of people living at the home have all been positive. No requirements or recommendations were made at the last inspection. The at AQAA tells us that people are provided with information about the home to help them to decide whether or not they would like to live there. Information about the home is communicated to people using appropriate methods and individuals contracts are provided using pictures to enable understanding . People are supported to develop their own person centred plan and these are reviewed regularly. Staff at the home Annual Service Review Page 4 of 6 receive regular, relevant training so that they have the skills to meet the needs of the people living at the home. Some staff are qualified to assess NVQ candidates, which helps to motivate and encourage the team towards achieving their NVQ awards. The AQAA confirms that policies and procedures are in place for dealing with complaints and protecting people.No complaints have been received by the service or the Commission since the last inspection. The home continues to let us how about things that have happened since the last inspection and they have shown that they manage issues well. They work well with us and have shown us that their service continues to provide excellent outcomes for the people who use it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 22nd July 2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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