Latest Inspection
This is the latest available inspection report for this service, carried out on 18th May 2010. CQC found this care home to be providing an Adequate service.
The inspector found there to be outstanding requirements from the previous inspection report but made no statutory requirements on the home.
For extracts, read the latest CQC inspection for Docking Grange.
What the care home does well The process of reviewing and updating the care plans has been started. We saw one of the completed care plans and this contains clear, up to date information about the residents needs. We could also see that updated information has been provided promptly for a resident who has recently returned from hospital with complex health needs. Staff have written information which they can refer to which provides them with guidance about meeting the residents needs. The management team are taking action to address issues within the staff team. Some of these issues will take some time to come to a conclusion but we can see that they are being addressed. The organisation has taken steps to arrange that a suitable organisation takes over the appointee ship for the residents and is responsible for managing their money. There is only one member of staff who has not received Safeguarding training. Steps are being taken to ensure that this member of staff also receives the necessary training. What the care home could do better: The review and updating of the care plans needs to continue to ensure that staff have clear guidance about meeting individual residents needs. Action needs to be taken to address the risks identified recently relating to the security of the building for particular residents. Random inspection report
Care homes for adults (18-65 years)
Name: Address: Docking Grange Sandy Lane Docking Kings Lynn Norfolk PE31 8NF one star adequate service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Lella Hudson Date: 1 8 0 5 2 0 1 0 Information about the care home
Name of care home: Address: Docking Grange Sandy Lane Docking Kings Lynn Norfolk PE31 8NF 01485518428 01485518436 docking.grange@hotmail.co.uk www.concensusupport.com Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Name of registered manager (if applicable) Manager Post Vacant Type of registration: Number of places registered: Conditions of registration: Category(ies) : Caring Homes Healthcare Group Ltd care home 34 Number of places (if applicable): Under 65 Over 65 0 learning disability Conditions of registration: 34 Any service user, of either sex, accommodated over the age of 65 must also have a learning disability. Any service user, of either sex, accommodated with dementia must also have a learning disability. Date of last inspection Brief description of the care home Docking Grange is a private residential care home that provides accommodation for up to 34 residents. The home consists of the original building Daphnes and The Hollies, and three modern houses built at the rear of the home Badgets, Caddows and The
Care Homes for Adults (18-65 years) Page 2 of 8 Brief description of the care home Coach House. All bedrooms, are single and most of the bathrooms and shower facilities are suitable for use by residents with a physical disability. Whilst there are different houses and staff are allocated to different areas, the Home is actually run as one. Many of the residents have lived at the Home for many years. The Home has pleasant grounds, which are well maintained and accessible for all residents. The Home is in the village of Docking, which is approximately eight miles from the coast and approximately fifteen miles from both Kings Lynn and Fakenham. Care Homes for Adults (18-65 years) Page 3 of 8 What we found:
We carried out an unannounced visit on the 18th May 2010. During the visit we spoke to the acting manager, deputy manager and care staff. We also looked at a selection of records. We carried out the visit to check compliance with requirements made at the last Key Inspection (December 2009) and actions agreed at recent Safeguarding strategy meetings. The previous manager of the Home has not been managing the Home since approximately December 2009 and an acting manager started work at the Home in January 2010. A new deputy manager was appointed in February 2010. In general, during this visit, we found that the acting manager and deputy manager are working well together towards making improvements. Actions agreed at the safeguarding meetings are being worked towards and some have been achieved. The new management team continue to work positively with the Commission and the local authority. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking
Care Homes for Adults (18-65 years) Page 4 of 8 following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes R No £ Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action 1 12 16 It is required that residents 28/02/2010 are supported to take part in meaningful activities It is required that the 21/01/2010 staffing provision is adequate to consistently meet the needs of the residents It is required that staff 30/04/2010 receive appropriate training to enable them to carry out their roles. This requirement was made at a previous Inspection with a timescale of 31/05/09 2 33 18 3 35 18 Care Homes for Adults (18-65 years) Page 6 of 8 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Adults (18-65 years) Page 7 of 8 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Adults (18-65 years) Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
