Latest Inspection
This is the latest available inspection report for this service, carried out on 24th April 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Eckington Court Nursing Home.
Annual service review
Name of Service: Eckington Court Nursing Home The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Rob Cooper Date of this annual service review: 1 2 0 5 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: 7 Penny Engine Lane Eckington Sheffield Derbyshire S21 4BF 01246430066 01246430077 eckingtoncourt@highfield-care.com www.schealthcare.co.uk Southern Cross Care Management Limited Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : old age, not falling within any other category physical disability Conditions of registration: Number of places (if applicable): Under 65 Over 65 0 2 50 0 The maximum number of residents who can be accommodated is 50. The registerd person may provide the following category of service only: Care home only - Code PC To residents of the following gender: Either Whose primary care needs on admission to the home are within the following categories:- Old age not falling within any other category - Code OP Physical disability - Code PD (2) Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service The home is purpose built and located in the village of Eckington, which is on the Derbyshire and Sheffield border. There is a conservatory and combined dining area on to the ground floor, with a further large lounge to the first floor and two separate quiet lounges - one to each floor. The home is registered for fifty places and offers both nursing and personal care in the category of Older persons with two of these
Annual Service Review Page 2 of 6 places also registered to accept service users with a physical disability aged over 50 years. The fees charged at the home range from £350 - £425 (residential) and £450 - £625 (nursing) with additional charges made for hairdressing and chiropody. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? The method used to carry out this Annual Service review (known as an ASR) was to send out an Annual Quality Assurance Assessment (known as an AQAA), which allowed Eckington Court to carry out a self assessment; and provide a range of information relating to their service. We looked at all the information that we have received from Eckington Court, or asked them for, since the last key inspection. This included: The Annual Quality Assurance Assessment (AQAA) that was sent to us by the service, and was received in February 2009. The AQAA is a self assessment that focuses on how well outcomes are being met for people using the service. It also gave us some statistical and numerical information about the service. We sent out 5 questionnaires to people who live at Eckington Court, 5 to relatives and 5 to staff. At the time of writing this annual service review people living at the home have returned one questionnaire, but the relatives and the staff have not yet returned any. Information we have about Eckington Court on the QA system has been reviewed, including any complaints or concerns that have been raised. We reviewed the Regulation 37 forms that have been submitted, these are a legal requirement and tell us about incidents that have affected the well being of the people living at the care home. The last key inspection report and the inspection record have been reviewed The service folder was reviewed for any other relevant information. We also looked at any relevant information that we have received about Eckington Court from other organisations. We looked at what other people have told us about the service. What has this told us about the service? The AQAA was returned within the time scale asked for, and had been completed in a professional manner, providing all of the information asked for, and in sufficient depth to allow judgements to be made. Among the improvements to the service identified in the AQAA were: We have improved our health and safety records for bringing new equipments in the Home to improve our standards of care and safety management. We have improved the diet and nutritional content of our Service Users food by adopting the Gold Nutmeg Menu. We continue to monitor service users, relatives, staff and other stake holders response to our service through our monthly Home audits and complaints log. We keep our complaints policy and procedures up to date. We always act promptly to resolve complaints. We always use complaints as a point of reflection and incorporate it in our training programmes to learn from past experiences and avoid mistakes in the future. The Commission has not received any complaints regarding this service since the last key inspection. In their AQAA the care home stated they had received ten complaints in the last 12 months, none of which were upheld. One safeguarding adults referral has been made, and two safeguarding adults investigations have been carried out, this has led to two referrals to the Protection of Vulnerable Adults (POVA) list. Comments received in the questionnaire that was returned included: Annual Service Review Page 4 of 6 I am very glad I chose this home, it is second to none. In this home the carers live up to their name. We have received nineteen Regulation 37 forms during the past twelve months to report any notifiable incidents involving people who live at the care home or the staff, these were routine notifications, and did not lead to any further investigation, or concern. At the last key inspection this care home was rated as being a good service. We have not received any information from other agencies about Eckington Court which would trigger a response from us or cause us to alter our inspection plan. There are no ongoing concerns about the quality of care Eckington Court offers, and a review of the documentation that has been received does not highlight any issues that need to be immediately addressed. What are we going to do as a result of this annual service review? We are not going to change our inspection plan and we will carry out a key inspection by 31 May 2010. However, we can inspect the service at any time if we have concerns about the quality there or the safety of the people using the service Annual Service Review Page 5 of 6 Reader Information
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