Latest Inspection
This is the latest available inspection report for this service, carried out on 12th June 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Field House.
Annual service review
Name of Service: Field House The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Alison Jessop Date of this annual service review: 1 1 0 6 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: Fleet Hargate Nr Holbeach Spalding Lincs PE12 8LL 01406423257 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : dementia old age, not falling within any other category Conditions of registration: Farrington Care Homes Limited Number of places (if applicable): Under 65 Over 65 2 0 0 26 The home is registered to provide personal care to service users whose primary needs fall within the following category: Old age, not falling into any other category (26). Dementia, under the age of 65 years (2). The maximum number of service users to be accommodated is 28. Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Field House is a former farmhouse built in 1935. The home has been adapted and extended to provide care and accommodation for 28 service users over 65 years, 2 of these having dementia. The home is situated in the village of Fleet Hargate, approximately 4 miles from Holbeach and its shops and facilities, and is set in approximately 2 acres of landscaped grounds and gardens. It is approached from a private driveway with parking to the front of the property. There are 20 single, and 4Annual Service Review Page 2 of 6 shared bedrooms, which are located on the ground, first and second floors and accessed by stair lifts. The home has a lounge, separate sitting and dining room and a large heated sun lounge. A copy of the last inspection report can be located in the reception area of the home and a copy of the Service User Guide and Statement of Purpose can be obtained from the Registered Manager. The care fees range from £455 to £477 per week. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for since the last key Inspection. This included: - The Annual Quality Assurance Assessment (AQAA), which was sent to us by the service. This is a self assessment that focuses on how well the outcomes are being met for people using the service. - What the service has told us about the things that have happened in the service, these are called notifications and are a legal requirement. - A telephone call to the manager to find out about any further improvements or issues since the AQAA was submitted. - We sent surveys to 10 people who live at the home to find out their views on what it is like to use the service. - We sent 3 surveys to professionals who work with this service. - We sent surveys to 10 staff to get their views about the service. We were unable to look at the results of the feedback on the day of the review, however comments will be considered on receipt and a decision will be made about what action if any needs to be taken. What has this told us about the service? We looked at the information provided on the Annual Quality Assurance Assessment (AQAA). This had been completed by the manager and told us how the peoples needs are being met. The AQAA told us that some improvements have been made in the last 12 months including: - Decoration of the communal areas and some bedrooms. New lounge furniture also provided. - Following comments received during a residents meeting, the menu has been adapted in order to meet individual preferences. - Care planning systems have improved and care plans ensure that the religious beliefs are taken into consideration on upon their death. - More staff training is being provided which is above mandatory courses including Mental Capacity Act and the Deprivation of Liberty Safeguards. - Better needs assessment and care planning during admission which includes nutritional evaluation. - Well above 50 of staff have gained an National Vocational Qualification. Annual Service Review Page 4 of 6 We spoke with the manager who told us all the residents appear to be happy, a quality assurance survey was sent out this year and the results were good. There has been lots of outings and activities. The staff are doing a sponsored bike ride to raise money for the activity fund. The manager reports that three complaints have been received. All were resolved within 28 days and none were upheld. There has been one adult safeguarding investigation which was not substantiated and no further issues have been identified. As far as we know, the home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. The service continues to operate well and has shown us that their service continues to provide good outcomes for the people who live there. What are we going to do as a result of this annual service review? We can inspect Field House at any time if we have any concerns about the care, welfare or safety of the people living there. There is nothing to currently indicate that an inspection is required in the immediate future. The next key Inspection of Field House will be undertaken by the end of April 2010 unless information is received that suggests an earlier one is necessary. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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