Care Home: Geraint House

Annual service review Name of Service: Geraint House The quality rating for this care home is: The rating was made on: Three star excellent service 0 2 1 0 2 0 0 7 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.   Has this annual service review changed our opinion of the service?   No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Martin Hefferman 0 1 1 0 2 0 1 0 Date of this annual service review: 2 5 0 8 2 0 0 9 Annual Service Review Page 1 of 5 Information about the service Address of service: 28 Uppingham Road Leicester LE5 0QD 01162765971 F/P01162765971 Telephone number: Fax number: Email address: Provider web address:   Name of registered provider(s): Conditions of registration: Category(ies) : mental disorder, excluding learning disability or dementia Conditions of registration: Mr Davies,Mrs D Davies Number of places (if applicable): Under 65 Over 65 11 0 No additional conditions of registration apply. Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: The total number of places has increased from ten to eleven. 0 2 1 0 2 0 0 7 Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Geraint House offers residential care to eleven adults with mental health problems. The home is situated on Uppingham Road, close to shops, places of worship and public transport. There are parks within a short walking distance and a sports centre & swimming pool. The premises are large & detached and there is a stair lift for ease of access to the first floor. There is a large garden at the rear of the home with a terrace and table & chairs. At the front of the home there is a small car park. All bedrooms are single and there are three lounges downstairs, two of which are non-smoking, and a dining room. At the time of the last inspection, fees were £297.00 per week. Annual Service Review Page 2 of 5 Service update since the last key inspection or annual service review: What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last annual service review. This included: - The annual quality assurance assessment (AQAA) that was sent to us by the home. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the home. - Surveys returned to us by people using the service and from other people with an interest in the service. - What the home has told us about things that have happened in the service. These are called notifications and are a legal requirement. - The previous key inspection. - What other people have told us about the service. The last key inspection took place on 02/10/2007 and the last annual service review on 23/09/2008. What has this told us about the service? The home did not send us their annual quality assurance assessment (AQAA) when we asked for it. It was, however, clear and generally gave us the information we asked for. We looked at the information in the AQAA and our judgement is that the home is still providing a good service. The AQAA contains a number of practical examples where the support provided by staff at the home has enabled people to achieve their goals. Since the date of the last inspection, feedback has been gathered from new clients on how the move to Geraint House went and how it could be improved. Mini assessments have also been carried out with clients on what was a Good day Bad day for each person. The home has effective arrangements of its own for quality assurance: We carry out a Residents Review of Services each year this evaluates 14 key areas, and set annual targets which we ensure we meet. These are published in the Business Plan each year. In 2008 all targets were exceeded with the exception of Activities again, this has now been addressed and the budget increased to enable more paid Social Activities. For example so far this year we have organised 32 individual social events in 10 months. A Visitor Questionnaire is also used to evaluate the service. We received comment cards from six people who live in the home and a healthcare professional. All were satisfied with the quality of the care provided. The healthcare professional stated that it is generally a very good care home & one that I am happy with. Good staff communication & clients are generally very well supported. We also received comment cards from four members of staff. When asked what the home does well, their comments included the following: Care for the residents well; Supportive of staff and clients, puts clients needs and wishes first. Warm friendly atmosphere, family like feeling; I personally think that Geraint House is a brilliantly run care home. The home continues to let us know about things that have happened since our last key inspection. They generally work well with us and have shown us that their service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? Annual Service Review Page 3 of 5 We are not going to change our inspection plan and will do a key inspection by 1st October 2010. However, we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using it. Annual Service Review Page 4 of 5 Reader Information Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. 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