Care Home: Gibraltar Road Nursing Home

Annual service review Name of Service: Gibraltar Road Nursing Home The quality rating for this care home is: The rating was made on: three star excellent service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.   Has this annual service review changed our opinion of the service?   No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Alison McCabe Date of this annual service review: 1 6 0 7 2 0 0 9 Annual Service Review Page 1 of 5 Information about the service Address of service: 35 & 64 Gibraltar Road Halifax West Yorkshire HX1 4HE 01422352418 01422322552 linda.gibson45@ntlworld.com Telephone number: Fax number: Email address: Provider web address:   Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Mayfield Trust Number of places (if applicable): Under 65 Over 65 8 8 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service The two houses at Gibraltar Road provide both nursing and personal care to people with learning disabilities. The houses are domestic dwellings, situated within the local community. Both the houses have accommodation over two floors and 35 Gibraltar Road has a passenger lift. The houses are on bus routes and are within easy reach of Halifax. There is ample parking on the street near both houses. The weekly fees are between #384.78 and #391.45. Personal items and transport are not included in the fees. Annual Service Review Page 2 of 5 Service update since the last key inspection or annual service review: What did we do for this annual service review? We looked at all the information that we had received, or asked for, since the last key inspection and annual service review.This included: 1. The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using Gibraltar Road Nursing Home. It also gave us some numerical information about the service. 2. Information we have about how the service has managed any complaints. 3. What the staff at Gibraltar Road Nursing Home had told us about things that had happened at the service. These are called notifications and are a legal requirement. 4. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. 5. Relevant information from other organisations. 6. What other people have told us about the service. What has this told us about the service? We looked at the information in the AQAA and our judgment is that the home is still providing an excellent service and that they know what further improvements they need to make. Staff at Gibraltar Road Nursing Home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. Information held by, and obtained by the Commission indicates that the interaction between staff and the people who live at Gibraltar Road is relaxed and friendly. The staff spend time with people, but respect their right to be left alone if they wish. Relatives say that the service provides a caring and homely environment where people are treated with respect and dignity. Visitors are welcomed to the home. Each person develops their own care plan, with support from the staff and their family. The plans clearly reflect the individuals preferences and the goals and activities they wish to pursue. The plans also show that peoples healthcare needs are understood and how each person is supported to achieve the best health they can. Changing needs are acted upon and professional advice is sought, where necessary. The nursing, support and outreach staff, all work towards supporting people to do what they want and to achieve their goals. People are protected by the organisations recruitment procedures, which are safe and thorough. There is suitable training for staff, to give them the skills and knowledge to provide good quality care and support for the people who live at the home. Information in the AQAA told us where improvements have been made to the service in the last twelve months. This includes; more comprehensive risk assessments to support people living at the home to enjoy more freedom safely; an increased choice of activities for people to participate in if they choose to do so; staff have received training about The Mental Capacity Act and Deprivation of Liberty; a training group Annual Service Review Page 3 of 5 has been established that meet monthly to pass on information about training and good practice. Over the next 12 months the service hopes to make the Person Centred Planning System become part of everyday life for the people they support and the service is working towards completing the GOLD award framework in palliative care. The service is also exploring other accredited training for staff that is relevant to the needs of the people living at the home. There is an ongoing redecoration and renewal plan in place and the home is hoping to progress with plans to build an extension, although this is dependant on sufficient fund raising. The AQAA confirms that policies and procedures are in place for dealing with complaints and protecting people, and the records held by Commission show that since the last inspection, we have not received any complaints about the home. The information supplied to the Commission within the services AQAA indicates that the manager and staff deal with complaints in the correct manner. The home continues to let us know about things that have happened since our last key inspection and they have shown that they manage issues well. They work well with us and have shown us that their service continues to provide excellent outcomes for the people who use it. What are we going to do as a result of this annual service review? Based on the information held by the Commission about this service, we have decided not to change our inspection plan. It is our intention to undertake a key inspection by 16/07/2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 4 of 5 Reader Information Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. 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