Please wait

Please note that the information on this website is now out of date. It is planned that we will update and relaunch, but for now is of historical interest only and we suggest you visit cqc.org.uk

Care Home: Hazeldown Care Home

  • High Street Foulsham Dereham Norfolk NR20 5RT
  • Tel: 01362683307
  • Fax: 01362683257

Hazeldown is a care home providing personal care and accommodation for 18 adults with mental health support needs. It is owned by Devaglade Limited who oversee the general management with a registered manager appointed to take responsibility within the Home. 0012009 The Home is situated in the village of Foulsham close to local shops, pubs, post office and certain other local amenities. The original building provides accommodation on two floors, with a newer single floor extension to the rear of the building. As a result, there are several changes of level within the home and there is no lift or other assistance to access first floor bedrooms. At this time there are 13 bedrooms, nine of which are for single occupancy and four for shared occupation. One of the shared bedrooms has en-suite facilities. Bedrooms are located on both the ground and first floors. There are two lounges, a dining room and a small kitchenette for the use of people living in the Home. There is enclosed outdoor space at the rear of the building, with a patio area. Some of the external space is also given over to (limited) car parking. There is some access to public transport in the village, but the services are fairly limited. There is a vehicle for transporting residents if required. The service charges fees ranging from 495 to 800 per week.

  • Latitude: 52.782001495361
    Longitude: 1.0099999904633
  • Manager: Ms Cherie Steptoe
  • UK
  • Total Capacity: 18
  • Type: Care home only
  • Provider: Devaglade Limited
  • Ownership: Private
  • Care Home ID: 7799
Residents Needs:
mental health, excluding learning disability or dementia

Latest Inspection

This is the latest available inspection report for this service, carried out on 17th December 2009. CQC found this care home to be providing an Good service.

The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.

For extracts, read the latest CQC inspection for Hazeldown Care Home.

What the care home does well The support provided to the people living in the home is based on needs assessed when they moved to the home, which have been reviewed in the period they have lived there. Identified support needs are detailed in individual care plans, which show how those needs are to be met, and how the person prefers their support given. The AQAA told us those plans are audited by the manager monthly as well as reviewed by the person`s key worker. The service ensure that people`s privacy and dignity is preserved at all times, and that support and assistance from health professionals is available. What has improved since the last inspection? Since the last inspection, the acting manager has completed their registration with the commission, and made a number of improvements including better care planning, improvements to the garden, some redecoration within the home, renovation of a bathroom and a new games room. There is a better system of auditing in place, and residents living in the home have more choice and autonomy. The AQAA told us how they now prepare their own breakfasts, and contribute more through residents meetings to decisions about the home. What the care home could do better: Although further redecoration has taken place, facilities are still dated, and some further improvements to the facilities available would be a benefit to those living in the home. In particular, some further thought is needed to provide an area for the residents who choose to smoke that does not affect other people in the home. Key inspection report Care homes for adults (18-65 years) Name: Address: Hazeldown Care Home High Street Foulsham Dereham Norfolk NR20 5RT     The quality rating for this care home is:   two star good service A quality rating is our assessment of how well a care home is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this full review a ‘key’ inspection. Lead inspector: Alan Buttery     Date: 1 7 1 2 2 0 0 9 This is a review of quality of outcomes that people experience in this care home. We believe high quality care should • • • • • Be safe Have the right outcomes, including clinical outcomes Be a good experience for the people that use it Help prevent illness, and promote healthy, independent living Be available to those who need it when they need it. The first part of the review gives the overall quality rating for the care home: • • • • 3 2 1 0 stars - excellent stars - good star - adequate star - poor There is also a bar chart that gives a quick way of seeing the quality of care that the home provides under key areas that matter to people. There is a summary of what we think this service does well, what they have improved on and, where it applies, what they need to do better. We use the national minimum standards to describe the outcomes that people should experience. National minimum standards are written by the Department of Health for each type of care service. After the summary there is more detail about our findings. The following table explains what you will see under each outcome area. Outcome area (for example Choice of home) These are the outcomes that people staying in care homes should experience. that people have said are important to them: They reflect the things This box tells you the outcomes that we will always inspect against when we do a key inspection. This box tells you any additional outcomes that we may inspect against when we do a key inspection. This is what people staying in this care home experience: Judgement: This box tells you our opinion of what we have looked at in this outcome area. We will say whether it is excellent, good, adequate or poor. Evidence: This box describes the information we used to come to our judgement. Care Homes for Adults (18-65 years) Page 2 of 26 We review the quality of the service against outcomes from the National Minimum Standards (NMS). Those standards are written by the Department of Health for each type of care service. Copies of the National Minimum Standards – Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or bought from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop The mission of the Care Quality Commission is to make care better for people by: • Regulating health and adult social care services to ensure quality and safety standards, drive improvement and stamp out bad practice • Protecting the rights of people who use services, particularly the most vulnerable and those detained under the Mental Health Act 1983 • Providing accessible, trustworthy information on the quality of care and services so people can make better decisions about their care and so that commissioners and providers of services can improve services. • Providing independent public accountability on how commissioners and providers of services are improving the quality of care and providing value for money. Reader Information Document Purpose Author Audience Further copies from Copyright Inspection report Care Quality Commission General public 0870 240 7535 (telephone order line) © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for non-commercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. www.cqc.org.uk Internet address Care Homes for Adults (18-65 years) Page 3 of 26 Information about the care home Name of care home: Address: Hazeldown Care Home High Street Foulsham Dereham Norfolk NR20 5RT 01362683307 01362683257 Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): www.twoacres.co.uk Devaglade Limited Name of registered manager (if applicable) Ms Cherie Steptoe Type of registration: Number of places registered: care home 18 Conditions of registration: Category(ies) : Number of places (if applicable): Under 65 mental disorder, excluding learning disability or dementia Additional conditions: The maximum number of service users who can be accommodated is 18 The registered person may provide the following categories of service: Care Home only - Code PC to service users of the following gender: Either whose primary care needs on admission to the home are within the following categories: Mental Disorder, excluding Learning Disability - code MD Date of last inspection Brief description of the care home Hazeldown is a care home providing personal care and accommodation for 18 adults with mental health support needs. It is owned by Devaglade Limited who oversee the general management with a registered manager appointed to take responsibility within the Home. Care Homes for Adults (18-65 years) Page 4 of 26 Over 65 0 18 3 0 0 1 2 0 0 9 Brief description of the care home The Home is situated in the village of Foulsham close to local shops, pubs, post office and certain other local amenities. The original building provides accommodation on two floors, with a newer single floor extension to the rear of the building. As a result, there are several changes of level within the home and there is no lift or other assistance to access first floor bedrooms. At this time there are 13 bedrooms, nine of which are for single occupancy and four for shared occupation. One of the shared bedrooms has en-suite facilities. Bedrooms are located on both the ground and first floors. There are two lounges, a dining room and a small kitchenette for the use of people living in the Home. There is enclosed outdoor space at the rear of the building, with a patio area. Some of the external space is also given over to (limited) car parking. There is some access to public transport in the village, but the services are fairly limited. There is a vehicle for transporting residents if required. The service charges fees ranging from 495 to 800 per week. Care Homes for Adults (18-65 years) Page 5 of 26 Summary This is an overview of what we found during the inspection. The quality rating for this care home is: Our judgement for each outcome: two star good service Choice of home Individual needs and choices Lifestyle Personal and healthcare support Concerns, complaints and protection Environment Staffing Conduct and management of the home peterchart Poor Adequate Good Excellent How we did our inspection: This was an unannounced visit, carried out over a four hour period. During this time, we discussed the service provided with the manager, spoke to some of the staff, and to two of the residents of the home, although one chose not to talk about the home. Prior to the Inspection, the service submitted their Annual Quality Assurance Assessment (AQAA), and comment cards were sent to the service. Information from the AQAA and comments are contained within the report Care Homes for Adults (18-65 years) Page 6 of 26 What the care home does well: What has improved since the last inspection? What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details on page 4. The report of this inspection is available from our website www.cqc.org.uk. You can get printed copies from enquiries@cqc.org.uk or by telephoning our order line 0870 240 7535. Care Homes for Adults (18-65 years) Page 7 of 26 Details of our findings Contents Choice of home (standards 1 - 5) Individual needs and choices (standards 6-10) Lifestyle (standards 11 - 17) Personal and healthcare support (standards 18 - 21) Concerns, complaints and protection (standards 22 - 23) Environment (standards 24 - 30) Staffing (standards 31 - 36) Conduct and management of the home (standards 37 - 43) Outstanding statutory requirements Requirements and recommendations from this inspection Care Homes for Adults (18-65 years) Page 8 of 26 Choice of home These are the outcomes that people staying in care homes should experience. They reflect the things that people have said are important to them: People are confident that the care home can support them. This is because there is an accurate assessment of their needs that they, or people close to them, have been involved in. This tells the home all about them, what they hope for and want to achieve, and the support they need. People can decide whether the care home can meet their support and accommodation needs. This is because they, and people close to them, can visit the home and get full, clear, accurate and up to date information. If they decide to stay in the home they know about their rights and responsibilities because there is an easy to understand contract or statement of terms and conditions between the person and the care home that includes how much they will pay and what the home provides for the money. This is what people staying in this care home experience: Judgement: People using this service experience adequate quality outcomes in this area. We have made this judgement using a range of evidence, including a visit to this service. Individual assessments are completed before any new resident moves into the home, to ensure that their needs can be met, and the service is suited to them. Evidence: The service has remained relatively stable over the past year, with only two new residents moving into the home. The process followed was discussed with the manager of the home, and the records for one person who had moved in earlier in the year were looked at. These showed that an initial assessment was carried out by the manager before the person moved in, and this was considered along with other information in making a decision to admit this person. Other information considered included professional assessments by mental health staff, family views, the views of the person themselves, and the potential impact on other people living in the home. Care Homes for Adults (18-65 years) Page 9 of 26 Evidence: We also met briefly with the person who had moved to the home, although were unable to discuss anything around the move with them. As part of our visit, we also looked at the records for two other people who had been living in the home for a longer period, and these again confirmed the pre admission assessments had taken place. Limited information is available to people thinking of moving to the home, although this is something the manager of the service told us they hoped to improve in the coming months. A Statement of Purpose and Service User guide are available, but theses are also being reviewed, and will provide better information for people considering moving to the home. The AQAA, submitted prior to our visit also demonstrated how the service ensures that the needs of those living in the home are documented within individual plans, and these were seen on the three files that we examined during our visit. Care Homes for Adults (18-65 years) Page 10 of 26 Individual needs and choices These are the outcomes that people staying in care homes should experience. They reflect the things that people have said are important to them: People’s needs and goals are met. The home has a plan of care that the person, or someone close to them, has been involved in making. People are able to make decisions about their life, including their finances, with support if they need it. This is because the staff promote their rights and choices. People are supported to take risks to enable them to stay independent. This is because the staff have appropriate information on which to base decisions. People are asked about, and are involved in, all aspects of life in the home. This is because the manager and staff offer them opportunities to participate in the day to day running of the home and enable them to influence key decisions. People are confident that the home handles information about them appropriately. This is because the home has clear policies and procedures that staff follow. This is what people staying in this care home experience: Judgement: People using this service experience good quality outcomes in this area. We have made this judgement using a range of evidence, including a visit to this service. Individual plans are in place, which are prepared with the individual, and show how the assessed needs are met in a way that suits each person. Evidence: As indicated earlier, individual care plans are in place that show how the assessed needs of people living in the home are supported, and show details of the individuals involvement. We were informed within the AQAA that a new format has been introduced, and the plans are reviewed on a monthly basis, and discussed with the person they concern. As part of our visit, we looked at three individual care plans, including one person who had moved to the home in the past year. These showed the new format that is in use, and provided evidence that the plans were kept under review, and discussed in some depth with the person they related to. The plans showed details of the personal history of the individual, details of their Care Homes for Adults (18-65 years) Page 11 of 26 Evidence: assessed needs and also included detailed risk assessments including behaviour, nutrition and health. The social activity care plans included records of activities offered to the person, and whether they chose to take part. The plans that were examined contained details about the person, their likes, dislikes and preferences, and showed how the required support should be delivered. Care Homes for Adults (18-65 years) Page 12 of 26 Lifestyle These are the outcomes that people staying in care homes should experience. They reflect the things that people have said are important to them: Each person is treated as an individual and the care home is responsive to his or her race, culture, religion, age, disability, gender and sexual orientation. They can take part in activities that are appropriate to their age and culture and are part of their local community. The care home supports people to follow personal interests and activities. People are able to keep in touch with family, friends and representatives and the home supports them to have appropriate personal, family and sexual relationships. People are as independent as they can be, lead their chosen lifestyle and have the opportunity to make the most of their abilities. Their dignity and rights are respected in their daily life. People have healthy, well-presented meals and snacks, at a time and place to suit them. People have opportunities to develop their social, emotional, communication and independent living skills. This is because the staff support their personal development. People choose and participate in suitable leisure activities. This is what people staying in this care home experience: Judgement: People using this service experience good quality outcomes in this area. We have made this judgement using a range of evidence, including a visit to this service. A range of events and activities are available both in the home and within the local community, offering people living in the home a choice of leisure and work pursuits. Evidence: Details of the range of activities provided to people living in the home were seen in the individual care plans examined during our visit, and activities are arranged to meet individual need. A social history is gathered within the assessment described earlier, which was seen on the files examined. Further detail on the activities arranged was seen in the AQAA submitted prior to our visit, sand this indicated that people living in the home are able to take part in activities both within the home and in their local community, including meals and drinks at the local pub, shopping trips, visits to the theatre or cinema and trips to the coast. Care Homes for Adults (18-65 years) Page 13 of 26 Evidence: Where possible, people who live in the home are encouraged to go out on their own and one of the residents attend badminton twice a week and visits a local forum, another is able to go to a work placement three days a week. Risk assessments are in place to ensure this is appropriate to them, and a risk assessment was seen on one of the files examined, which ensured the person was able to safely carry out the activity concerned. Family contact is encouraged, and visitors made welcome at any time, and where possible people living in the home are helped to visit family members. During our visit, we were able to speak with two people who receive support from the service, but they did not wish to talk about the service they receive. The AQAA told us that further training would be provided to staff to ensure their support became more person centred in the future. Care Homes for Adults (18-65 years) Page 14 of 26 Personal and healthcare support These are the outcomes that people staying in care homes should experience. They reflect the things that people have said are important to them: People receive personal support from staff in the way they prefer and want. Their physical and emotional health needs are met because the home has procedures in place that staff follow. If people take medicine, they manage it themselves if they can. If they cannot manage their medicine, the care home supports them with it in a safe way. If people are approaching the end of their life, the care home will respect their choices and help them to feel comfortable and secure. They, and people close to them, are reassured that their death will be handled with sensitivity, dignity and respect, and take account of their spiritual and cultural wishes. This is what people staying in this care home experience: Judgement: People using this service experience good quality outcomes in this area. We have made this judgement using a range of evidence, including a visit to this service. Individual plans also detail health support needs, and people living in the home are supported to maintain required professional input to meet those needs. Evidence: The individual plans referred to earlier all include detailed support regimes around the individual residents physical and mental health needs, with support from health professionals. The plans are updated regularly and the three examined showed detailed comments from the professionals involved in the support. The service has a good local relationship with their GP practice, as well as local health specialists including dietitians and nutritionists. New medication procedures have been introduced, and the records are audited monthly by the manager to ensure they are correctly completed., and medication administered correctly. Staff involved in administering medication all receive training. During the inspection, we looked at the records for medication, and staff training which were all in order. Care Homes for Adults (18-65 years) Page 15 of 26 Evidence: We did not observe any personal care being delivered during our inspection visit, but were able to observe assistance given at meal times, and interactions between staff and residents, and these were very appropriate. Care Homes for Adults (18-65 years) Page 16 of 26 Concerns, complaints and protection These are the outcomes that people staying in care homes should experience. They reflect the things that people have said are important to them: If people have concerns with their care, they or people close to them, know how to complain. Their concern is looked into and action taken to put things right. The care home safeguards people from abuse, neglect and self-harm and takes action to follow up any allegations. There are no additional outcomes. This is what people staying in this care home experience: Judgement: People using this service experience good quality outcomes in this area. We have made this judgement using a range of evidence, including a visit to this service. People living in the home know how to make any concerns or allegations known, and that they will be dealt with appropriately. Evidence: Procedures are in place to ensure that any concerns, complaints or allegations are dealt with, and a copy provided to everyone living in the home, and displayed in the hallway of the home. The AQAA indicated that there had been no complaints or safeguarding issues raised in the past year. During our visit, we also looked at staff training records, which showed that the three staff whose files were examined had all received the required training, and we also examined a training matrix for the coming year, which again demonstrated safeguarding training updates would be provided. We spoke to two staff members who were both aware of the procedures that should be followed in the event of any safeguarding incidents. Care Homes for Adults (18-65 years) Page 17 of 26 Environment These are the outcomes that people staying in care homes should experience. They reflect the things that people have said are important to them: People stay in a safe and well-maintained home that is homely, clean, comfortable, pleasant and hygienic. People stay in a home that has enough space and facilities for them to lead the life they choose and to meet their needs. The home makes sure they have the right specialist equipment that encourages and promotes their independence. Their room feels like their own, it is comfortable and they feel safe when they use it. People have enough privacy when using toilets and bathrooms. This is what people staying in this care home experience: Judgement: People using this service experience adequate quality outcomes in this area. We have made this judgement using a range of evidence, including a visit to this service. A safe environment is provided to people living in the home, although some further updating would be a benefit, as facilities available to people living in the home are dated.. Evidence: The service operates from premises in a small Norfolk town, and is within easy reach of all community facilities. The building itself has been adapted and extended over the years, and provides comfortable and homely accommodation to those living there, although some facilities are quite dated. The service would benefit from some improved dining room furniture and lounge furniture, and further redecoration throughout the home. The AQAA told us that in the last year, some bedrooms have been refurbished, and two new showers installed and a ground floor bathroom refurbished. During our visit we saw these rooms together with a new games room which has a pool table and darts board as well as a further television, in addition to the one in the main lounge. At the present time, there are only 13 people living in the home, although some residents have chosen to remain in shared rooms they have occupied for some time. The garden area has been landscaped and further garden beds created, and garden Care Homes for Adults (18-65 years) Page 18 of 26 Evidence: furniture is now available, and the manager told us they still hope to be able to build a new patio. A new heating system has been installed, and new furniture, curtains and bed linen provided. In the past year, the home has been awarded aBetter food, Better business certificate by the local environmental health team. A smoking room is available for those residents who wish to smoke, and the homes policy restricts smoking to this area, and by residents only. However on the day of our visit the smell of cigarettes was strong in other rooms close to the smoking room, which we understand from the manager to be an ongoing problem. Care Homes for Adults (18-65 years) Page 19 of 26 Staffing These are the outcomes that people staying in care homes should experience. They reflect the things that people have said are important to them: People have safe and appropriate support as there are enough competent, qualified staff on duty at all times. They have confidence in the staff at the home because checks have been done to make sure that they are suitable. People’s needs are met and they are supported because staff get the right training, supervision and support they need from their managers. People are supported by an effective staff team who understand and do what is expected of them. This is what people staying in this care home experience: Judgement: People using this service experience good quality outcomes in this area. We have made this judgement using a range of evidence, including a visit to this service. Staff are well trained and employment checks ensure people receiving support are not placed at unnecessary risk. Evidence: During the inspection, we looked at the staff records for three people working in the home, and discussed recruitment procedures with the manager and a member of the staff team. The staff member we spoke to told us about the training received, much of which is provided by the company themselves, and a dedicated training officer is employed by the providers to ensure all services receive the required training. As part of the recruitment process, the required checks are made including at least two written references, Criminal bureau checks, application forms and health declarations. We looked at three staff files and as well as the required checks, we also saw evidence of training done in the past year, including certificates and training literature as well as a matrix for training planned in the coming year. Training that has taken place, and was evidenced in the files examined included safeguarding, health and safety, moving and handling, fire safety, food hygiene and Care Homes for Adults (18-65 years) Page 20 of 26 Evidence: first aid. One file we looked at also included notes taken following receipt of a CRB declaration showing a conviction. This made it clear to all concerned what would happen should there be any problems in the future, and provided suitable justification for taking the employee on as a member of the team. Care Homes for Adults (18-65 years) Page 21 of 26 Conduct and management of the home These are the outcomes that people staying in care homes should experience. They reflect the things that people have said are important to them: People have confidence in the care home because it is run and managed appropriately. People’s opinions are central to how the home develops and reviews their practice, as the home has appropriate ways of making sure they continue to get things right. The environment is safe for people and staff because health and safety practices are carried out. People get the right support from the care home because the manager runs it appropriately, with an open approach that makes them feel valued and respected. They are safeguarded because the home follows clear financial and accounting procedures, keeps records appropriately and makes sure staff understand the way things should be done. This is what people staying in this care home experience: Judgement: People using this service experience good quality outcomes in this area. We have made this judgement using a range of evidence, including a visit to this service. The service is well managed, and people living in the home are able to air any views or concerns they may have. Evidence: Since the last inspection, the manager of the service has been registered with the commission, and they have introduced a number of new policies and procedures, and improved systems within the home. Staff are supervised on a regular basis, usually every 6 to 8 weeks, and evidence of this was seen during our visit. Regular staff meetings are held, although there have been some recent issues with morale low. However we were told by the manager that the issues causing this have now been resolved. People living in the home, and visitors and friends have made very positive comments in surveys carried out, with positive comments made such as Care Homes for Adults (18-65 years) Page 22 of 26 Evidence: I like it here, I am very settled I am comfortable here, I enjoy the people and like the village the home has a warm and friendly atmosphere Procedures are in place to ensure that people living and working in the home are not placed at risk, and all staff receive health and safety training. During our visit, we were able to observe how staff interact with people living in the home, and this was seen to be respectful at all times. In particular, the way in which the manager assisted a resident to count their money was seen, and although in the middle of an inspection it was not rushed and ensured that the person was able to check how much money they were given, and record it appropriately. Care Homes for Adults (18-65 years) Page 23 of 26 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Care Homes Regulations 2001 and the National Minimum Standards. No. Standard Regulation Requirement Timescale for action Care Homes for Adults (18-65 years) Page 24 of 26 Requirements and recommendations from this inspection: Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours. No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Care Homes Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set. No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service. No Refer to Standard Good Practice Recommendations 1 30 Consideration is needed to ensure odours from the smoking area of the house do not affect other parts of the home Care Homes for Adults (18-65 years) Page 25 of 26 Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Care Homes for Adults (18-65 years) Page 26 of 26 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!

The Provider has not yet updated their profile and added details of the services and facilities they offer. If you are the provider and would like to do this, please click the "Do you run this home" button under the Description tab.

The Provider has not yet updated their profile and added details of the services and facilities they offer. If you are the provider and would like to do this, please click the "Do you run this home" button under the Description tab.

Promote this care home

Click here for links and widgets to increase enquiries and referrals for this care home.

  • Widgets to embed inspection reports into your website
  • Formated links to this care home profile
  • Links to the latest inspection report
  • Widget to add iPaper version of SoP to your website