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Care Home: Heaton Lodge

  • 320 Wellington Road North Heaton Chapel Stockport Cheshire SK4 5BT
  • Tel: 01614328589
  • Fax: 01614328677

  • Latitude: 53.424999237061
    Longitude: -2.1760001182556
  • Manager: Chad Gavin Steadman
  • UK
  • Total Capacity: 23
  • Type: Care home only
  • Provider: Heaton Lodge Limited
  • Ownership: Private
  • Care Home ID: 7923
Residents Needs:
mental health, excluding learning disability or dementia

Latest Inspection

This is the latest available inspection report for this service, carried out on 15th December 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.

The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.

For extracts, read the latest CQC inspection for Heaton Lodge.

Annual service review Name of Service: Heaton Lodge The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.   Has this annual service review changed our opinion of the service?   No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Fiona Bryan Date of this annual service review: 1 3 1 1 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service Address of service: 320 Wellington Road North Heaton Chapel Stockport Cheshire SK4 5BT 01614328589 01614328677 Heaton Lodge Limited Telephone number: Fax number: Email address: Provider web address:   Name of registered provider(s): Conditions of registration: Category(ies) : mental disorder, excluding learning disability or dementia Conditions of registration: Number of places (if applicable): Under 65 Over 65 23 4 The home is registered for a maximum of 23 service users to include * up to 23 service users in the category of MD (Mental Disorder), excluding learning disability or dementia. * up to 4 service users in the category of MD(E) Mental Disorder - over 65 year of of age, excluding learning disability or dementia. The service should at all times employ a suitably qualified and experienced manager who is registered with the Commission for Social Care Inspection. Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Heaton Lodge is a Victorian property, which retains many of its original features. The home is registered to provide accommodation for up to 23 residents, between the ages of 18 and 65 years, with mental ill health. The home may accommodate up to four persons over 65 years. The home is owned by Mrs Mary Nawal, who purchased the home in April 2006. She also purchased another care home for males with mental health needs a few hundred yards from Heaton Lodge. Heaton Lodge is situated on Annual Service Review Page 2 of 6 the A6 in the Heaton Chapel area of Stockport and is approximately five minutes? drive away from the town centre of Stockport. The care home is well placed to the local amenities with a health centre, shops and public houses in walking distance from the care home. The home has a statement of purpose and residents guide which were reported to be given to prospective residents or their families when they visit the home to look round. The fees for staying at the home were reported to be between £450 and £950 per week. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review: What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. This was looked at and the information provided taken into account. The AQAA is a self-assessment that informs us about outcomes for people who use the service. As well as other information, it also tells us what the service has done within the previous 12 months, what they think they are doing well and how they could develop and their plans to do so in the next 12 months. Surveys were provided to people who use the service. We looked at information we have about how the service has managed any complaints. We considered what the service has told us about things that have happened in the service. These are called notifications and are a legal requirement. We looked at the history of the service by reflecting on previous inspection outcomes. Any other relevant information from other organisations was considered along with what other people have told us about the service. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA). The assessment was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgement is that the home is still providing a good service and that they know what their plans for further improvement are over the next 12 months. Eleven surveys were returned by people living at the home. These confirmed that people were, in the main satisfied with the overall quality of care provided. In answer to the question What does the home do well? comments included, Good food. Nice staff, Helping one another when needed. Caring, Food/company, Get to go out Organising social activities, well organised meals, Staff are good, I am happy and It is a nice place and it is always clean and tidy. All the staff are well mannered and they dont push you away when you try to talk to them and have got patience. Since the last inspection the manager reported that various improvements had been made such as providing external training for all staff responsible for managing medicines, upgrading the nurse call system, updating the fire safety policy and reviewing and improving the staff recruitment process. The manager also confirmed that the requirements we made at the last inspection had been met. What are we going to do as a result of this annual service review? The Care Quality Commission will continue to monitor information about this service and will carry out an inspection when required. Annual Service Review Page 4 of 6 Annual Service Review Page 5 of 6 Reader Information Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline: Telephone: 03000 616161 Email: Web: We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Annual Service Review Page 6 of 6 - Please note that this information is included on under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!

Other inspections for this house

Heaton Lodge 25/10/07

Heaton Lodge 03/10/06

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