Latest Inspection
This is the latest available inspection report for this service, carried out on 3rd November 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Highbury.
Annual service review
Name of Service: Highbury The quality rating for this care home is: The rating was made on: two star good service 0 1 1 0 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Catherine Perrins Date of this annual service review: 2 8 0 9 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: 114 Irchester Road Rushden Northamptonshire NN10 9XQ 01933395511 01933395511 m.mather-franks@ntlworld.com Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: All service users have a Learning Disability Mrs Marie Jeanette Judith Mather-Franks Number of places (if applicable): Under 65 Over 65 8 0 The total number of service users must not exceed 8 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Highbury is one of three homes in Rushden owned by Mrs Mather-Franks. It is an eight-bedded house in the residential area of Rushden with good access to local facilities and amenities. It is a spacious home offering individual bedrooms and a range of communal space including an enclosed garden area. The home provides personal care for up to eight Service Users within the category of Learning Disability. The service users from all three homes meet as part of their work placements and some social activity is organised between the homes. Details of the home can be obtained from the Registered Owner who is also the 0 1 1 0 2 0 0 8 Annual Service Review Page 2 of 6 Registered Manager and are available in the form of a Statement of Purpose and a Service Users Guide. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgement is that the home is still providing a good service and is seeking to make further improvements. In the AQAA the manager states that the home is conducting a thorough quality audit with a view to identifying further areas of improvement. We made two requirements of the home at our last key inspection. One was to ensure that people were weighed on a regular basis where it has been identified as necessary. In the AQAA the manager states that the home monitor continuously for signs of pain, distress or illness and take appropriate action. The other requirement related to the storage of medication and the AQAA clearly states how this has been met. We made five recommendations following the last key inspection. The AQAA details how four of these have been met and how the home are planning to take the necessary steps to meet the fifth one within the next twelve months. The AQAA states that the home has not received any complaints since the last key inspection. One alert has been to the Local Authority under the locally agreed Safeguarding Adult procedure regarding Highbury. The AQAA shows that the home continues to have a low staff turnover which helps to ensure a consistent approach to peoples care and support. The home continues to let us know about things that have happened since our last key Annual Service Review Page 4 of 6 inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 30th September, 2011. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Annual Service Review Page 6 of 6 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
