Care Home: Hollyrood

What the care home does well A person centred approach is followed around medicine use. What the care home could do better: The home needs to ensure staff follow the homes policies at all times to protect the wellbeing of the residents Inspecting for better lives Random inspection report Care homes for adults (18-65 years) Name: Address: Hollyrood Heath Road Coxheath Maidstone Kent ME17 4NP two star good service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full assessment of the service. We call this a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed inspection. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Suni Chotai Date: 0 9 0 3 2 0 0 9 Information about the care home Name of care home: Address: Hollyrood Heath Road Coxheath Maidstone Kent ME17 4NP 01622743185 Telephone number: Fax number: Email address: Provider web address: k.reeves@mcch.org.uk www.mcch.co.uk Name of registered provider(s): Type of registration: Number of places registered: Conditions of registration: Category(ies) : MCCH Society Ltd care home 4 Number of places (if applicable): Under 65 Over 65 0 learning disability Conditions of registration: 4 The maximum number of service users to be accommodated is 4. The registered person may provide the following category/ies of service only: Care home only - (PC) to service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Learning disability (LD). Date of last inspection Brief description of the care home Hollyrood is one of a group of small care homes managed by MCCH Society Ltd. It is a detached ex police house, which has been adapted to provide 24-hour residential care for four ladies with learning disabilities. There are two bedrooms on the ground floor that are equipped with fully assisted ensuite bathrooms. The home has a large kitchen / dining area and a lounge. A further two bedrooms are situated on the first floor and these share a main bathroom Care Homes for Adults (18-65 years) Page 2 of 7 Brief description of the care home equipped with a bath seat, toilet and washbasin. The staff sleepover room/ office is also based on the first floor. The home has ramps and grab rails at both the front and back garden areas and around the premises. Staff work on a roster system with one member of staff providing sleep in cover. A minimum of two staff are on duty between 9 am and 9 pm. The home is situated on the main road of Coxheath at the traffic light junction with the main A249 to Maidstone and Hastings. The home has good local amenities and shops in the village of Coxheath, and is on main bus routes into Maidstone town centre. Information on the Home?s services and the CSCI reports for prospective service users should be detailed in the Statement of Purpose and Service User Guide. The range of fees was not available at the time of this inspection. Fees do not cover personal items such as toiletries, clothes, magazines, leisure and social activities (though the fee does cover some staffing costs), extra furniture and fittings, the service users? own possessions or holiday costs. The e-mail address for this home is: Hollyrood@mcch.org.uk Care Homes for Adults (18-65 years) Page 3 of 7 What we found: There are systems in place to manage medicines well. The staff have been trained in given medicines. The home had notes on identified improvement to be made to the policeis as an audit had benn performed recently. The medicine Administration chart did not reflect current medication profile as medicine that had not been received this month because there were enough supplies were not printed on the chart. This was evident for all the people in the home. Medicines are managed well when the people want to go out for the day. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 4 of 7 Are there any outstanding requirements from the last inspection? Yes R No £ Outstanding statutory requirements These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. No. Standard Regulation Requirement Timescale for action 1 43 26 Visits by registered provider. 31/07/2008 The registered person shall ensure that there is full compliance with the provisions of this regulation. Breach is an offence. Care Homes for Adults (18-65 years) Page 5 of 7 Requirements and recommendations from this inspection: Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours. No. Standard Regulation Requirement Timescale for action 1 20 13 to have medicine administration record chart which reflect the current prescription from the doctor so that continuaty of treament is possible 03/04/2009 Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set. No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service. No Refer to Standard Good Practice Recommendations Care Homes for Adults (18-65 years) Page 6 of 7 Reader Information Document Purpose: Author: Audience: Further copies from: Inspection Report CSCI General Public 03000 616161 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 or Textphone: or Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. Copyright © (2009) Commission for Social Care Inspection (CSCI). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CSCI copyright, with the title and date of publication of the document specified. Care Homes for Adults (18-65 years) Page 7 of 7 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. 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