Care Home: Kingsbury House Care Home

What the care home does well People who live in the home feel involved and able to comment on how their home is run. Staff are well trained and motivated to support people using the service.People have care plans that reflect their needs and they feel they get the help and support they need. People feel they are treated with respect and dignity. What the care home could do better: Ensure staff receive regular supervision to maintain their knowledge. Ensure all people working in the home have an application and references and where issues come to light in CRB checks carry out risk assessments to ensure they are suitable to work with vulnerable people. Random inspection report Care homes for adults (18-65 years) Name: Address: Kingsbury House Care Home 103-105 Mansfield Street Sherwood Nottinghamshire NG5 4BH two star good service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Susan Lewis Date: 1 9 0 5 2 0 1 0 Information about the care home Name of care home: Address: Kingsbury House Care Home 103-105 Mansfield Street Sherwood Nottinghamshire NG5 4BH 01159552917 01623798656 kingsbury.carehomes@ntlworld.com Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Name of registered manager (if applicable) Ann Schofield Type of registration: Number of places registered: Conditions of registration: Category(ies) : Mr Andrew Richard Schofield care home 11 Number of places (if applicable): Under 65 Over 65 0 mental disorder, excluding learning disability or dementia Conditions of registration: 11 The maximum number of service users who can be accommodated is 11. The registered persons may provide the following category of service only: Care home only - Code PC to service users of the following gender: Either whose primary care needs on admission are within the following category: Mental Disorder - Code MD Date of last inspection Brief description of the care home Kingsbury House care home is registered to accommodate up to 11 people who have experienced mental health problems. The proprietor is Mr A Schofield and the Registered Manager is Mrs Schofield. The home comprises of two separate semidetached properties. 105 Mansfield Street can accommodate up to three people. It has Care Homes for Adults (18-65 years) Page 2 of 8 Brief description of the care home bedrooms on the ground and first floor, a shared lounge and dining kitchen. One staff member lives in at the property. 103 Mansfield Street provides an additional 8 bed spaces. Accommodation is arranged on two floors. Access to the second floor is by staircase only; therefore the home would not be suitable for people with mobility disabilities. There is a non-smoking dining room and a lounge where smoking is permitted. None of the rooms have en-suite facilities. Situated in a residential area of the city, Kingsbury House is within easy walking distance of a range of shops and public amenities. Off street, car parking is available. Care Homes for Adults (18-65 years) Page 3 of 8 What we found: The reason for this Random Inspection was as part of the Registration Transition process and to follow up on recommendations set at the last inspection. We visited the home on a weekday morning, and the visit lasted two hours. We spoke to some residents, staff and the deputy manager. We looked a care plan, medication administration records, staff files and the quality monitoring systems. We looked at the training for staff to enable them to care for people safely as well as the supervision they receive to support them in their role. The deputy manager told us that the plans for the extension have been agreed and they are in the process of finalising the plans with the architects. This will mean they will have improved space for the people who live in the home and staff will have separate office space to carry out their paperwork. Staff and people living at the home were all positive about the planned improvements. People who live at the service all said that the manager spoke to them regularly about the extension and was keeping us informed. We looked at care plans and these provided information on how to support people, people we spoke with said that staff helped them when they needed to be helped and were kind and respectful. One person told us staff always respect my dignity. Staff told us they received support to attend training and training records showed that all mandatory health and safety training was provided including up dates. Staff were also supported to attend National Vocational Training, this is a skills based training to show people have reached a set standard. We looked at the recruitment of staff to ensure that only staff suitable to work with vulnerable people were recruited. We looked at two files one had all the information required by law such as Criminal Record Bureau (CRB) checks and two references. However the second file only had a CRB check there was no application and no references. There were issues on the CRB that had not been followed up showing that a risk assessment had been made to show this person posed no risk to the people who lived at the home. We also saw that staff were not getting regular supervision to support them in their work. We looked at the quality monitoring systems in place and saw that regular surveys were made of peoples view of the home. The deputy manager also told us that they have regular service user meetings but was unable to show us the minutes. However we spoke with people who confirmed that they were involved in meetings and the manager regularly spoke to them about how to improve the home or any changes they might want. People told us that they thought the home is well manged and the manager is very good. What the care home does well: People who live in the home feel involved and able to comment on how their home is run. Staff are well trained and motivated to support people using the service. Care Homes for Adults (18-65 years) Page 4 of 8 People have care plans that reflect their needs and they feel they get the help and support they need. People feel they are treated with respect and dignity. What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. No. Standard Regulation Requirement Timescale for action Care Homes for Adults (18-65 years) Page 6 of 8 Requirements and recommendations from this inspection: Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours. No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set. No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service. No Refer to Standard Good Practice Recommendations Care Homes for Adults (18-65 years) Page 7 of 8 Reader Information Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Adults (18-65 years) Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!