Care Home: Lawn Court

Annual service review Name of Service: Lawn Court The quality rating for this care home is: The rating was made on: two star good service 1 0 0 2 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.   Has this annual service review changed our opinion of the service?   No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Alexis Reilly Date of this annual service review: 1 0 1 0 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service Address of service: 26-27 Park Road Bexhill-on-sea East Sussex TN39 3HZ 01424211476 01424212083 lawncourt@together-uk.org www.together-uk.org Together Working for Wellbeing Telephone number: Fax number: Email address: Provider web address:   Name of registered provider(s): Name of registered manager (if applicable) Conditions of registration: Category(ies) : mental disorder, excluding learning disability or dementia Conditions of registration: The maximum number of service users who can be accommodated is: 18 The registered person may provide the following category of service only: Care home only - PC to service users of the following gender: Either whose primary care needs on admission to the home are within the following category: Mental disorder, excluding learning disability or dementia - MD Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Lawn Court is a residential home owned and managed by the organisation Together: Working for Wellbeing, providing emotional and practical support to enable service users to be as independent as possible. Lawn Court is situated in Bexhill on Sea, overlooking Egerton Park. The home is near to the town centre and seafront, and to Annual Service Review Page 2 of 6 Number of places (if applicable): Under 65 Over 65 18 0 1 0 0 2 2 0 0 9 the local facilities. The building comprises of four levels with a lounge, dining room and kitchen located on the lower ground floor. Another lounge is situated on the ground floor, which is a non-smoking lounge. There are sixteen single bedrooms and one double bedroom, which is used as a single bedroom situated on the ground, first and second floors. The service has a self-contained bed sit incorporated in the building for service users to try more independently living. There is only one service user bedroom that has en-suite facilities, but there are adequate toilet and communal bathing facilities in the home. There is a garden at the back of the home with a patio area. A handbook is given to each service user. At the time of the inspection fees were documented to be between £534.97 and £613.57 per week. There are no additional charges. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review: What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self - assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys returned to us by people using the service and from other people with an interest in the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organizations. What other people have told us about the service. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgement is that the home is still providing a good service and that they know what further improvements they need to make. At the last key inspection the home was issued with three requirements these were in relation to care planning, risk assessments and continued improvement with regard to the environment. Confirmation following the inspecting was received that the service has ensured residents have comprehensive care plans and risk assessments in place. The issue with regard to maintaining the environment is on going. Since the last inspection the existing Registered Manager of the service has left, the senior support worker who has worked at the service for a number of years is now in the position of applying for registration with the CQC for manager of the service. Information from the AQAA confirmed that the service continues to provide a user centered service that remains relevant to each individuals needs. The service is able to provide a service that is adaptable to each resident & provides a multi faceted approach to care, whether that be as a home for life or as a medium term rehabilitation before moving on to more independent living. In the next 12 months the service plans to explore ways to make Lawn Court as service user centered as possible. One area identified by residents is a cooking club. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 10th February 2010. Annual Service Review Page 4 of 6 However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. 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