Latest Inspection
This is the latest available inspection report for this service, carried out on 11th March 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Leisure Care Homes Limited (Frampton House).
Annual service review
Name of Service: Leisure Care Homes Limited (Frampton House) The quality rating for this care home is: The rating was made on: two star good service 2 9 1 0 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Alison Jessop Date of this annual service review: 0 3 0 3 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service
Address of service: West End Road Frampton Boston Lincs PE20 1BT 01205724216 01205724216 c-slade@btconnect.com Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : dementia old age, not falling within any other category Conditions of registration: Leisure Care Homes Ltd Number of places (if applicable): Under 65 Over 65 31 0 0 31 The maximum number of service users who can be accommodated is 31 The registered person may provide the following categories of service only: Care Home only - Code PC to service users of the following gender: Either whose primary care needs on admission to the home are within the following categories: Old age, not falling within any other category - Code OP Dementia - Code DE Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Frampton House Care Home is a Grade II listed building set in extensive landscaped grounds in the village of Frampton, which is approximately three miles from the town of Boston and close to the village of Kirton, which provides shops and local facilities. There are car parking spaces to the side of the building and a patio area where service users can sit out in fine weather. A summerhouse is also provided in the grounds for
Annual Service Review Page 2 of 6 2 9 1 0 2 0 0 8 the use of residents. The home offers accommodation on three floors, the first and second floors being served by a shaft lift. There are 27 bedrooms in total. This includes 4 double rooms with ensuite, 15 single rooms with ensuite and 8 single rooms with washing facilities. A copy of the Service User Guide and Statement of Purpose can be obtained from the manager. The current fees for this service range from £351.00 to £450 and £600 for a double room. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for since the last key Inspection. This included: - The Annual Quality Assurance Assessment (AQAA), which was sent to us by the service. This is a self assessment that focuses on how well the outcomes are being met for people using the service. - What the service has told us about the things that have happened in the service, these are called notifications and are a legal requirement. - A telephone call to the manager to find out about any further improvements or issues since the AQAA was submitted. - We sent surveys to 10 people who live at the home to find out their views on what it is like to use the service. - We sent 2 surveys to professionals who work with this service. - We sent surveys to 5 staff to get their views about the service. What has this told us about the service? We looked at the information provided on the Annual Quality Assurance Assessment (AQAA). This had been completed by the manager and told us how the peoples needs are being met. The AQAA told us that some improvements have been made in the last 12 months including: Several new pieces of equipment have been purchased including fireguards for bedroom doors, a new fire alarm system, a stand up hoist, electronic chair scales, 2 blood pressure monitors, lockable facilities in bedrooms, foam hand sanitisers in the entrance halls, bathrooms and toilets and a new key pad system fitted. Improvements to the environment have also been made in that some bedrooms and bathrooms have been refurbished, new dining room tables and chairs have been purchased, a new drive way has been laid and the main hallway has been redecorated. The manager told us that she is completing an NVQ IV in management and has attended training on train the trainer and pandemics. There are now 4 senior carers instead of 3 and 2 new relief staff have been employed to cover annual leave and sickness. Staff have attended training courses on equality and diversity, reminiscence, customer care, Mental Capacity Act, adult safeguarding, first aid, supervision and appraisal, diabetes and dementia care. Staff have also completed a training course on infection control through Grantham College. The care plan system has been reviewed and personal profiles have been written on each resident. A new activity co-ordinator who works 5 days a week has organised Annual Service Review Page 4 of 6 some outings and the home has access to the Lions minibus. Fund raising events have raised money in order to pay for new activities and events. Activity boxes have been put together for each resident. We received some comments from the service users who said The home does everything well. Im very happy, good food. There are too many magpies. They could monitor residents bad behaviour better but Im happy to be here. The staff make the beds well. Its difficult to find activities to cover the spectrum of residents. The house is beautiful. The staff listen to the needs and are happy and give good support. Comments from staff included Frampton House gives excellent care to the residents at all times. I have worked in lots of care homes and this is about the best. The home provides great food and deals with individuals needs well. We could have a better understanding of dementia, we are trained but the training is limited in availability. Comments from health care professionals who work with the service include they provide training for the carers and activities and days out for the residents. Senior carers are very knowledgeable and know when to report problems. Carers dont rush people when feeding them but they could benefit from having more carers on duty at times. The manager reported that six complaints have been received in the past 12 months. All were resolved within 28 days and none were upheld. CQC has not received any complaints about this service. There has been one adult safeguarding investigation where the manager took immediate action to follow the Adult Safeguarding procedure to protect the people who live there. As far as we know, the home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. The service continues to operate well and has shown us that their service continues to provide good outcomes for the people who live there. What are we going to do as a result of this annual service review? The information we have tells us that this service continues to provide good outcomes for the people who live there. We are not going to change our inspection plan as there is nothing to currently indicate that an inspection is required in the immediate future. The next inspection of this service will be based on the Fees and Frequency Regulations (2007) and the assessment of risk. Annual Service Review Page 5 of 6 Reader Information
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