Care Home: Leyland House

What the care home does well The service cares very well for the three people who live there. It provides a homely stable atmosphere with no staff changes since the last inspection visit. This means that the staff know the residents very well and are able to anticipate, understand and meet their needs very well. They are fully aware of when there are any changes in the health and welfare of the residents, and they act appropriately. We saw that there was a very relaxed atmosphere in the home and that the interaction between the staff and the residents promoted their dignity and independence. The residents like to garden and they grow some of their own vegetables. All the residents had person centered care plans and had an extensive personal history. The resident`s families are welcomed into the home and they play a large part in the lives of the residents. The residents had just come back from a week`s holiday at the South Coast and I was told by a resident that they had a very good time. What the care home could do better: All the residents in the home are fully ambulant and the staff can recognise changes in their health and welfare. There were no issues in relation to the care of the residents however the home needs to be careful to ensure that all training is up to date. Random inspection report Care homes for adults (18-65 years) Name: Address: Leyland House 22 Leyland Avenue St. Albans Hertfordshire AL1 2BE two star good service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Marian Byrne Date: 0 6 0 5 2 0 1 0 Information about the care home Name of care home: Address: Leyland House 22 Leyland Avenue St. Albans Hertfordshire AL1 2BE 01727763707 Telephone number: Fax number: Email address: Provider web address: kiethhkhung@hotmail.com Name of registered provider(s): Name of registered manager (if applicable) New Link Residential Homes Association Type of registration: Number of places registered: Conditions of registration: Category(ies) : care home 3 Number of places (if applicable): Under 65 Over 65 0 mental disorder, excluding learning disability or dementia Conditions of registration: Date of last inspection Brief description of the care home 3 Leyland House is an end of terrace property in a cul-de-sac in a residential area of St Albans, and provides a home for three service users who may be of either sex. The current people have been resident at Leyland House for between seven and twelve years. The home is domestic in size and character, having an open-plan living area, a kitchen and bathroom on the ground floor; three bedrooms, a toilet, a small office and a staff sleeping-in room on the first floor. There is a small area to the front for car parking and a rear garden with lawn and flowerbeds. There are local shops in the vicinity and the city centre is within walking distance. Public transport services are Care Homes for Adults (18-65 years) Page 2 of 7 Brief description of the care home available nearby. The homes statement of Purpose and Service Users Guide are displayed in the office and copies are available on request. Fees for residence at the home are currently GBP 737.51 per week. All referrals to the home are made through the Local Authority. Care Homes for Adults (18-65 years) Page 3 of 7 What we found: We visited the home on the 6th May 2010. We found that there had been no new admissions to the home nor were there any changes in the staff i.e. no staff had left the home. The home provides stable support for the three residents who live there. It is domestic and homely. We spoke to one resident and saw one other resident. We looked at the environment and the garden. We spoke to the manager and staff. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 4 of 7 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. No. Standard Regulation Requirement Timescale for action Care Homes for Adults (18-65 years) Page 5 of 7 Requirements and recommendations from this inspection: Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours. No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set. No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service. No Refer to Standard Good Practice Recommendations Care Homes for Adults (18-65 years) Page 6 of 7 Reader Information Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. 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