Care Home: Linear Park

What the care home does well There is evidence that residents` needs and feelings are taken into consideration when medicines are given. Many of the residents` medicines were handled and recorded correctly. What the care home could do better: Medicine records need to be clear, complete and accurate at all times. The quantities of medicines in traditional packs should be monitored. This shows that the medicines have been given correctly and there is no mishandling. Residents` medicines, including dressings, feeds and sundries must be stored hygeinically, off the floor. Inspecting for better lives Random inspection report Care homes for older people Name: Address: Linear Park Bradlegh Road Newton-le-willows Merseyside WA12 8RA three star excellent service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full assessment of the service. We call this a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed inspection. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Elaine Bray Date: 1 9 0 3 2 0 0 9 Information about the care home Name of care home: Address: Linear Park Bradlegh Road Newton-le-willows Merseyside WA12 8RA 01925221635 F/P01925221635 chriswoods@housingwithcareltd.co.uk Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Name of registered manager (if applicable) Sylvia Harrison Type of registration: Number of places registered: Conditions of registration: Category(ies) : Housing With Care Limited care home 25 Number of places (if applicable): Under 65 Over 65 25 old age, not falling within any other category Conditions of registration: Service Users to Include up to 25 (OP) 0 The service should at all times employ a suitably qualified and experienced manager who is registered with the CSCI Variation to accommodate up to 5 service users of the age group 60-65 (males), 55-60 (females) Date of last inspection Brief description of the care home Linear Park is a purpose built residential care home that provides ground floor accommodation for 25 older people who are in need of assistance and support with their personal and social care. Accommodation comprises 25 single bedrooms 10 of which have en suite facility, 2 lounge areas, a dining room, library conservatory and Care Homes for Older People Page 2 of 8 Brief description of the care home hairdressing room. The property has aids and adaptations in place to enable residents to remain independent for as long as possible. The home has full ramped access to all entry and exit areas and is surrounded by large pleasant well-maintained gardens. The premises has CCTV security to the front and side entrance and has ample parking facility to the front of the building. Care Homes for Older People Page 3 of 8 What we found: We carried out this medicine inspection because the lead inspector requested it, to be sure that medicines were being handled and recorded correctly. The visit took about three hours. It involved looking at residents medicines and associated records and speaking with staff and residents. Then we fed back our findings to the manager. We found that, although there were some shortfalls in the record keeping, medicines were mostly safely managed. This protects the health and wellbeing of the residents. We looked at how medicines were stored and found them in secure facilities. This makes sure that unauthorised people cannot get to them. There was a labelled space on the shelves of the store cupboard for each residents medicines. Where possible, the medicines in use were in a calendar pack that contains a months supply, separated according to the day and time. This makes it easy to see the doses that have gone. When these are compared with the records it shows whether the medicines have been given correctly. There was no system to record amounts of medicines in traditional containers to compare with the records. The cupboard was used to store other goods. It had become untidy and feeds and some monitored dose packs were stored on the floor. It was agreed that this would be sorted out. The manager told us that all the staff on the specimen signature list (kept in the folder with the medicine records) had been trained to manage residents medicines. The manager said that concern had been raised that staff did not always wait with residents, to see that their medicines had been taken properly. A procedure is now in the medicine folder and the manager supervises staff so that this is now done correctly. We looked at the medicine records. Many were clear and complete. There were some unexplained gaps in the records of giving medicines. There is a system to record residents not having their medicine, using letter codes. The reason was not always clear. Also when staff recorded the receipt of a medicine into the home they did not include the date of receipt. Two residents were supported to take their own medicines and care was taken to give two residents their night medicines at 21:00 hours because they wished to go to bed early. The manager explained that staff would be offerred support and supervision to improve the record keeping. What the care home does well: What they could do better: Care Homes for Older People Page 4 of 8 Medicine records need to be clear, complete and accurate at all times. The quantities of medicines in traditional packs should be monitored. This shows that the medicines have been given correctly and there is no mishandling. Residents medicines, including dressings, feeds and sundries must be stored hygeinically, off the floor. If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. No. Standard Regulation Requirement Timescale for action Care Homes for Older People Page 6 of 8 Requirements and recommendations from this inspection: Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours. No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set. No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service. No Refer to Standard Good Practice Recommendations Care Homes for Older People Page 7 of 8 Reader Information Document Purpose: Author: Audience: Further copies from: Inspection Report CSCI General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. 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