Latest Inspection
This is the latest available inspection report for this service, carried out on 22nd March 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Martinmass Close Care Home.
Annual service review
Name of Service: Martinmass Close Care Home The quality rating for this care home is: The rating was made on: two star good service 1 3 1 1 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Meryl Bailey Date of this annual service review: 1 6 0 2 2 0 1 0 Annual Service Review Page 1 of 5 Information about the service
Address of service: 6-8 Martinmass Close Lenton Nottingham NG7 2LN 01158443663 01159788182 mdebbieb@ncha.org.uk www.ncha.org.uk NCHA Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: service users shall be within category LD Number of places (if applicable): Under 65 Over 65 5 0 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Martinmass Close Care Home provides care and support for up to five adults with a learning disability. The home is next to a lot of other houses and not far from Nottingham City centre. Four single bedrooms are on the first floor and one bedroom is on the ground floor. There are two shared bathrooms and downstairs a communal lounge and dining room. There is an enclosed garden to the rear of the property. More information about the care home, including copies of inspection reports are available on request. The current fee for living at the home is £343.62 per week. 1 3 1 1 2 0 0 8 Annual Service Review Page 2 of 5 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys returned to us by people using the service and from staff and other people with an interest in the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the home in the last 12 months. Relevant information from other organisations. What any other people have told us about the service. What has this told us about the service? The registered manager sent us the Annual Quality Assurance Assessment (AQAA) when we asked for it in November 2009. It was very comprehensive and gave us all the information we needed. We looked at the information in the AQAA and our judgement is that the home is still providing a good service and that they know what action they need to take to maintain the quality of the service. People living at the home always tell us that they are happy with the service there. We received completed survey forms from 3 people. They are particularly pleased with the quality of support from staff to take part in activities. Comments included: They look after all my personal needs. They take me out for meals, pub, hairdressers, shopping. They help me to make choices. They support me to be more independent. We received comments from 4 staff that work at the home. All of them continue to be very satisfied with the quality of the training they receive. Three of them told us they felt there should be more permanent staff . The manager told us in the AQAA that they hold monthly service users meetings and Annual Service Review Page 3 of 5 consult with service users on a one to one basis. They continue to use changing formats of communication. They have a signs and symbols book which has aided staff with communication. They are also planning to have a computer program installed so that they can include signs and symbols when writing up the minutes of meetings. From listening to people social outings have increased and they plan to offer a wider variety of social outings and activities. They have been involving service users with decorating their own bedrooms and all communal areas. There are also plans for the alteration of a bathroom to replace the bath with a shower to accommodate one persons changing needs. With respect to staffing the manager has told us that there were previously three permanent staff that had justifiable long term absences from work, but they have now returned and staffing is appropriate to meet peoples needs. There had been no complaints made to the manager in a 12 month period and no one has contacted the Commission about any concerns. What are we going to do as a result of this annual service review? The next inspection of this service will be based on the Fees and Frequency Regulations 2007 and the assessment of risk of the service. Further clarity will become evident as the new registration and inspection system under the Health and Social Care Act 2008 is confirmed. Annual Service Review Page 4 of 5 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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