Latest Inspection
This is the latest available inspection report for this service, carried out on 10th March 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Meadowcroft Residential Care Home.
Annual service review
Name of Service: Meadowcroft Residential Care Home The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Ray Finney Date of this annual service review: 0 2 0 2 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service
Address of service: Steam Mill Road Bradfield Manningtree Essex CO11 2QY 01206393879 01206390376 kim.rymer@longfurrows.com Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability physical disability Conditions of registration: Ms Jacqueline Louise Volf Number of places (if applicable): Under 65 Over 65 6 6 0 0 The home accommodates 6 people with learning disabilities who may also have physical disabilities Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service The last key inspection of the service took place on 30th November 2007 and an Annual Service Review was carried out on 23rd December 2008. Meadowcroft is a purpose built care home for people with a learning disability and physical disability. The property is situated on the outskirts of the village of Bradfield near Manningtree, approximately eight miles from the historical town of Colchester. The home consists of six bedrooms on the ground floor, all of which have en-suite facilities. Communal areas include two lounges and a dining room.
Annual Service Review Page 2 of 6 The base fees for staying at the home are £850.00 per week, additional charges may be made for assessed 1.1 hours depending on individual needs. This information was provided at the time of the last key inspection. There are also additional charges for personal items such as toiletries. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The Annual Quality Assurance Assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys were sent by us to people using the service and to other people with an interest in the service. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Any relevant information from other organisations. What has this told us about the service? The manager sent us their annual quality assurance assessment (AQAA) when requested. They had completed the AQAA giving details of what they do well and the evidence to show that they do it well. The sections on what they could do better, how they have improved in the past 12 months and their plans for improvement in the next 12 months could have contained more detail to ensure we have a full picture of the service provided by the home. Previous pre-inspection information provided by the service has been found to be a true reflection of the service when evidence was examined at unannounced inspections. At the last key inspection on 30th November 2007, outcome groups relating to Choice of Home, Individual Needs and Choices, Lifestyle, Personal and Healthcare Support, Concerns, Complaints and Protection, Environment, Staffing and Conduct and Management of the Home were all judged to be good. Overall the home was judged to provide a good service. At the time of considering information for this Annual Service review we had received six completed surveys from people using the service, which were completed with the assistance of members of staff. We also received three completed surveys from relatives of people living in the home and seven from members of staff. In the past year no referrals have been made to the local authority under their safeguarding procedures. We have not received and are not aware of any concerns or complaints about this service during the period since the last inspection. All the relatives who responded to our survey indicated that they knew how to make a complaint if they needed to. A member of staff who completed a survey told us that what the service does well is, supports the service users and has a good rapport, Annual Service Review Page 4 of 6 explaining and solving any concerns that they have. Overall the comments in the completed surveys were positive about the service and the care provided. A relative who completed a survey told us that what the home does well is, pretty much everything and another stated, They always see to the needs of the resident and make people very welcome when they visit. A member of staff told us, I feel because this is a small home it seems really warm and friendly and offers a good environment for both the clients and the staff. Positive comments were received about the staff at Meadowcroft. One relative told us, We are extremely happy with the staff and facilities. A member of staff who completed a survey said that what the service could do better is ensure that there is always enough staff on shift so that the clients can participate in community activities such as personal shopping. Someone living in the home who completed a survey with support told us, I like living here. Overall the evidence indicates that the service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan and will carry our an inspection of the service in line with our statutory responsibilities. However, we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
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