Latest Inspection
This is the latest available inspection report for this service, carried out on 11th June 2009. CQC found this care home to be providing an Good service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Middlefield Manor Residential Home.
Annual service review
Name of Service: Middlefield Manor Residential Home The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Claire Hutton Date of this annual service review: 1 1 0 6 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: The Street Barton Mills Bury St Edmunds Suffolk IP28 6AW 01638583549 01638583540 Telephone number: Fax number: Email address: Provider web address:
Vanessahalfacre@nas.org.uk National Autistic Society Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Number of places (if applicable): Under 65 Over 65 15 0 The registered manager will complete NVQ 4 in Care by November 2006. The registered manager will complete the registered managers award by February 2007. Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: We have received an application for the post of registered manager. We are in the process of assessing this application. Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Middlefield Manor is owned by the National Autistic Society (NAS) and is registered to provide personal care for up to fifteen younger adults with a learning disability, specifically, autistic spectrum disorder. The building is a large Georgian detached house set in four acres of grounds, located at the end of a private driveway in the centre of the village of Barton Mills. The home is divided into two separate units; Norfolk House and Cambridge House, each having their own separate enclosed garden and separate staff team. All the homes bedrooms are single with one bedroom
Annual Service Review Page 2 of 6 benefiting from en-suite facilities. There is no passenger lift to the first floor and no resident accommodated have mobility problems. There is adequate car parking space to the front. Fees for this home range from £1450 to £3200 per week. The average fee is between £1900 and £2000 per week. Information regarding the service can be obtained from the Statement of Purpose and Service User Guide available from the manager. A copy of the recent CSCI inspection report is also available in the home. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection. This included: * The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. * Surveys returned to us by people using the service and from other people with an interest in the service. * Information we have about how the service has managed any complaints. * What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. * The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. * Relevant information from other organisations. What has this told us about the service? The home sent us their annual quality assurance assessment (self-assessment) when we asked for it. The self-assessment included some good information. It told us that the service is listening to people who use their service because The home has focused on Person Centeredness, and in the last year we have been actively planning with people and their families, and other important people in their lives. Day care programmes are individualised wherever possible we have introduced service user meetings, which take place on a weekly basis. We have attempted to provide greater access to the community during the evening, several people attend a college course during on a Wednesday night. The service also demonstrated that it is developing because: the decor of the home has improved and has a nice relaxed calming approach. We have three staff employed who are licensed trainers who deliver S.P.E.L.L (Autism training) Health and Safety, POVA, Person Centred Planning and all Induction Standards. Staff supervision/Appraisal has improved to meet the required standard and in line with the National Autistic Society competency based job descriptions. Following our last inspection the service wrote to us and said how they planned to address the 2 requirements we had made of them. The service has been proactive in notifying us of events in the service and we feel that we are kept informed of any significant events at the home. The service tells us they have received no complaints in the last 12 months. We have not been made directly aware of any complaints issues about this service. We sent 6 surveys for staff and 6 surveys for service users. We received 6 completed surveys from members of staff, and 3 completed surveys from people using the service. The surveys received were positive. Staff told us that checks such as references and CRB were carried out before they started work and that their induction and training given was relevant to their role. One person said Our manager shows exceptional people skills and knowledge of the service. Middlefield Manor promotes the well being of all our service users including choice, social and living skills. Staff also said that they were given up to date information about the people they supported. Staff also thought there was always enough staff on duty. One staff member said I Annual Service Review Page 4 of 6 think Middlefield has moved on well during the past 12 months meeting the new challenges and gelling as a team. The comments received from residents were positive. The residents believe they get a good service. All 3 residents felt that staff always treated them well and listened and acted on what they said. The residents knew who to speak to if they were ever unhappy. What are we going to do as a result of this annual service review? At the previous key inspection on 29th April 2008 we judged this was a good service. We do not believe anything significant has occurred to change our view, therefore we will continue to gather information about this service and keep to our schedule of inspection. We will complete a key inspection of this service by 30th April 2010. We believe that this service will address any issues that come to their attention. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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