Latest Inspection
This is the latest available inspection report for this service, carried out on 5th April 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Nationwide Community Care Limited.
Annual service review
Name of Service: Nationwide Community Care Limited The quality rating for this care home is: The rating was made on: two star good service 0 7 1 0 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Ray Finney Date of this annual service review: 0 4 0 3 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service
Address of service: 35 Mede Way Wivenhoe Colchester Essex CO7 9HW 01206828011 01206824972 medeway_manager@communitycaregroup.co.u k www.nationwidecommunitycare.co.uk Nationwide Community Care Limited Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Number of places (if applicable): Under 65 Over 65 2 0 The maximum number of service users who can be accommodated is: 2 The registered person may provide the following category of service only: Care Home only - Code PC to service users of the following gender: Either whose primary care needs on admission to the home are within the following categories: Learning disability - Code LD Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service 35 Mede Way is a two-bedroom bungalow situated in a residential area of Wivenhoe, near Colchester. The property has been changed to make it easier for the residents to get around the home. Each bedroom has separate en suite facilities. Communal areas include a lounge/dining room and a fitted kitchen with laundry facilities. There is an office/ staff room with sleep-in facilities and a staff toilet. To the rear of the property are a patio area and a compact garden. There is a small area for parking in front of the
Annual Service Review Page 2 of 6 0 7 1 0 2 0 0 8 property that can be used by people visiting the home. The service supports younger adults with complex needs to live in an ordinary home environment. Information about the service may be obtained by contacting the manager. The home charges £1,700 a week. This information was given to the Commission in December 2007. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The Annual Quality Assurance Assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys were sent by us to people using the service and to other people with an interest in the service. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Any relevant information from other organisations. What has this told us about the service? The manager sent us their annual quality assurance assessment (AQAA). They had completed all sections of the AQAA to a good standard, giving sufficient detail of what they do well, how they have improved in the past 12 months and their plans for improvement in the next 12 months. The standard of the information provided was what we would expect from a 2 star/good service. Previous pre-inspection information provided by the manager has been found to be accurate when evidence was examined at unannounced inspections. At the last key inspection on 7th October 2008 outcome groups relating to Choice of Home, Individual Needs and Choices, Lifestyle, Personal and Healthcare Support, Concerns, Complaints and Protection, Environment, Staffing and Conduct and Management of the Home were all judged to be good. No statutory requirements and no good practice recommendations were made following that inspection. In the past year there have been no referrals made to the local authority under their safeguarding procedures. We have not received and are not aware of any concerns or complaints about this service during the period since the last inspection. At the time of considering information for this Annual Service Review we had received two completed surveys from people using the service, which were completed with the assistance of members of staff. We had also received completed surveys from four members of staff. We did not receive any completed surveys from relatives or health and social care professionals. The comments in the surveys completed by staff were positive about the care provided by the service. One member of staff who completed a survey told us what they do well is, Support the service users well, providing a very personal and individual care package and another stated, supports its clients to have a wonderful quality of life. Annual Service Review Page 4 of 6 Staff were positive about the support they receive from one another and from the management team. One staff member told us, supports its staff to be the best they can be, offers guidance where needed and praise where appropriate and another person stated, support each other and work well as a team. The responses support our judgement that overall the evidence indicates the service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan and will carry out an inspection of the service in line with our statutory responsibilities. However, we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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