Care Home: Newby Drive Residential Care Home

Annual service review Name of Service: Newby Drive Residential Care Home The quality rating for this care home is: The rating was made on: two star good service 3 1 0 3 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.   Has this annual service review changed our opinion of the service?   No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Julie Garrity Date of this annual service review: 2 6 0 2 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service Address of service: 63 & 64 Newby Drive Huyton Knowsley Merseyside L36 2QT 0151-489-3053 01512900632 newbynewby@pss.org.uk Telephone number: Fax number: Email address: Provider web address:   Name of registered provider(s): Conditions of registration: Category(ies) : mental disorder, excluding learning disability or dementia Conditions of registration: Service users to include up to 13 MD PSS Number of places (if applicable): Under 65 Over 65 13 0 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Newby Drive is managed by the Personal Service Society (PSS), which has a long history of providing social care. The registered manager is Mrs Sharon Cooper. The home is registered to provide personal care and accommodation to a maximum of thirteen adults in the category of mental disorder. The home is a detached house, which is divided into four units. Three of the units are for permanent service users and one provides respite care to a maximum of two users of the service. Each person has his or her own bedroom. Although a number of people who use the service have been accommodated in the home for a considerable period of time, the home has recently been accommodating younger adults which is more in Annual Service Review Page 2 of 6 3 1 0 3 2 0 0 9 accordance with its rehabilitation remit. The home is based near the centre of Huyton within easy access of local facilities. It is staffed twenty four hours a day and has full policies to underpin its practices. At the time of the visit to the service, the home had two vacancies for permanent places. The trend has been for a greater demand for its respite service. The homes standard charge is 357.00 a week. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review: What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. This gave us all the information we asked for. We looked at the information in the AQAA and our judgement is that the home is still providing a good service and that they know what further improvements they need to make. Surveys from people living in the home told us that they believed that they recieved a good standard of care and that their views were listened to. they were confident that staff would address any concerns and that their safety would be maintained The home continues to let us know about things that have happened since our last visit and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key visit by 13th of March 2011. However we can visit the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 4 of 6 Annual Service Review Page 5 of 6 Reader Information Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. 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