Latest Inspection
This is the latest available inspection report for this service, carried out on 24th May 2010. CQC found this care home to be providing an Excellent service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Nicholas Rothwell House.
What the care home does well The home was clean and tidy and the people tell us it is a `homely` place to stay. We spoke to some of the people in the home. One person told us that the staff `puts up with me very well`. It was also said that the `staff are good` and `they work hard`. Other comments include `the food is very good`, `its good enough for me`, `they do really well`, `its lovely`, `nothing is too much trouble for them` and `they help out when I need help`. The people told us that they make cards and sell them. These cards were seen at the front of the home. We observed two people laying tables for lunch and said that they enjoyed doing this. The people`s rooms seen were indivisualised to their needs. The people tell us that they like their rooms. We spoke to staff on duty. We were told that they `loved their job` and had been working at the home for many years. The home did not use agency staff but the staff said that they covered the hours when staff go on holiday or when off sick. It was also said thatmost of the staff had been working at the home for many years. This also provided continuity to the people. Staff told us that training was very good at the home. It was said that the manager was very good and listens and talks to them. The AQAA says this is how we have improved in the last 12 months. `The residents requested that the food menu was changed in the evening, the new menu was chosen by the residents themselves`. It was said that `relatives and friends meeting are arranged and advertised`. The `activities have improved by bringing more outside people in to do arts and crafts`. The home had also employed 2 volunteers to help with activities. We are told that `the comfort of our short stay rooms are re furbished offering en-suite, and provided with profile beds to enable residents recovering from operations to maximise their independence`. 7 rooms have been up-dated with en-suite showers and toilet. The `tumble dryers, freezer, microwave, T.V. aerials, and bedlinen was replaced`. 1 bathroom and I toilet was redecorated. The home has improved the `water low assessment, and after training all our profile cushions are now re-newed annually`. What the care home could do better: The home continues to provide an excellent service for the people living in the home and they are aware of improvements that they need to make by listening to the people. Random inspection report
Care homes for older people
Name: Address: Nicholas Rothwell House 290 Harborough Road Kingsthorpe Northampton Northants NN2 8LR three star excellent service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Ansuya Chudasama Date: 2 4 0 5 2 0 1 0 Information about the care home
Name of care home: Address: Nicholas Rothwell House 290 Harborough Road Kingsthorpe Northampton Northants NN2 8LR 01604841882 01604850845 loraine@nicholasrothwell.co.uk Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Name of registered manager (if applicable) Mrs Loraine Lucas Type of registration: Number of places registered: Conditions of registration: Category(ies) : Charity of St Giles care home 21 Number of places (if applicable): Under 65 Over 65 0 21 0 mental disorder, excluding learning disability or dementia old age, not falling within any other category physical disability Conditions of registration: 21 0 21 The maximum number of service users who can be accommodated is: 21 The registered person may provide the following category of service only: Care Home Only - Code PC to service users of the following gender: Either whose primary care needs on admission to the home are within the following categories: Mental Disorder, excluding learning disability or dementia - Code MD Old
Care Homes for Older People Page 2 of 8 age, not falling within any other category - Code OP Physical disability - Code PD Date of last inspection Brief description of the care home Nicholas Rothwell House is a Residential Care Home owned by the St. Giles Charity Estates. The Charity, founded in the 15th Century, is non-profit making. The running of the Home is overseen by a Board of Trustees who meets regularly at the premises to monitor practice, plan and develop services and to consult with Residents on their overall satisfaction of the service. The Home provides care for Residents over the age of 65 and includes two places for People with Physical Disabilities. The premises are situated in quiet and pleasant surroundings on the north side of Northampton and are easily accessible by public transport being just off the main A508 Harborough Road. The Home is near to the suburb of Kingsthorpe and its local amenities The accommodation provided to Residents is solely on the ground floor and the facilities include a large comfortable lounge/dining room and a conservatory/lounge overlooking the patio garden. Residents are provided, in the main, with single bedrooms, there is one double bedroom. There is a central kitchen supplying all meals and the home has its own laundry. Currently there are up to twelve permanent places with the rest of the places offering short-term care. Residents come to the Home for a variety of different reasons, such as respite care whilst their relatives or carers are on holiday, upon discharge from hospital and unable to go straight home or require long term care. At the time of inspection in June 2007, the fees ranged from £381.15 to £404.25 per week for permanent stay and £462.00 to £532.00 per week for short stay (respite care). Fees are usually reviewed annually. Chiropody, hairdressing services, and newspapers can be arranged and are charged separately. Care Homes for Older People Page 3 of 8 What we found:
This random inspection was undertaken on the 24th of May 2010. The manager of the home was not working on the day of the inspection. The care manager and senior member of staff helped with the inspection process. The home completed an Annual Quality Assurance Assessment (AQAA) which is a self assessment tool that focuses on how well outcomes are being met for people using the service. It also gives us some numerical information about the service. The surveys sent to the home by the Care Quality Commission were completed by the people using the service and these were all very positive about the care the people received at the home. Staff surveys received were also very positive about working at the home. We looked at the complaints file and we were told that no complaints had been made to the home by any of the people or their families. However there were thank you letters received from families of the people who had stayed at the home and from the people about the care and support provided by the home. We inspected 2 staff recruitment files of staff working in the home. The evidence showed that all the relevant information needed to ensure people are kept safe was obtained and the information in the files was organised well. The new medication room was also inspected and evidence showed that the records were being completed satisfactory. All staff that gave out medication had received the training for administering medication. A tour of the home was also undertaken. What the care home does well:
The home was clean and tidy and the people tell us it is a homely place to stay. We spoke to some of the people in the home. One person told us that the staff puts up with me very well. It was also said that the staff are good and they work hard. Other comments include the food is very good, its good enough for me, they do really well, its lovely, nothing is too much trouble for them and they help out when I need help. The people told us that they make cards and sell them. These cards were seen at the front of the home. We observed two people laying tables for lunch and said that they enjoyed doing this. The peoples rooms seen were indivisualised to their needs. The people tell us that they like their rooms. We spoke to staff on duty. We were told that they loved their job and had been working at the home for many years. The home did not use agency staff but the staff said that they covered the hours when staff go on holiday or when off sick. It was also said that
Care Homes for Older People Page 4 of 8 most of the staff had been working at the home for many years. This also provided continuity to the people. Staff told us that training was very good at the home. It was said that the manager was very good and listens and talks to them. The AQAA says this is how we have improved in the last 12 months. The residents requested that the food menu was changed in the evening, the new menu was chosen by the residents themselves. It was said that relatives and friends meeting are arranged and advertised. The activities have improved by bringing more outside people in to do arts and crafts. The home had also employed 2 volunteers to help with activities. We are told that the comfort of our short stay rooms are re furbished offering en-suite, and provided with profile beds to enable residents recovering from operations to maximise their independence. 7 rooms have been up-dated with en-suite showers and toilet. The tumble dryers, freezer, microwave, T.V. aerials, and bedlinen was replaced. 1 bathroom and I toilet was redecorated. The home has improved the water low assessment, and after training all our profile cushions are now re-newed annually. What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Older People Page 6 of 8 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Older People Page 7 of 8 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Older People Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
