Care Home: Old Vicarage, The

What the care home does well Peoples` care needs are clearly identified within their individual plans, which are regularly reviewed to reflect their changing needs. Health care needs are identified and met. People are encouraged and supported to make choices about their routines and lifestyle. A good choice of food was available with special diets provided as necessary. Good systems are in place for dealing with complaints or allegations. This protects people living in the home. The home is comfortable and well maintained. Aids and adaptations are fitted to suit the needs of the people living in the home. Good infection control procedures are in place to protect people living in the home and staff. Staffing levels were sufficient to meet the needs of the people living in the home. Staff receive plenty of training opportunities to make sure they have the skills to meet peoples` needs. Staff have regular supervision to make sure that they do their job properly. Recruitment procedures and practices protect people living in the home. Good systems are in place to check the quality of the service and these take account of the views of the peoples living at the home. The manager is qualified and experienced in providing care. Good health and safety systems protect the people living in the home and the staff working there. What the care home could do better: No issues were identified during this inspection. Inspecting for better lives Random inspection report Care homes for older people Name: Address: Old Vicarage, The 26 Cottage Road Wooler Northumberland NE71 6AD two star good service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full assessment of the service. We call this a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed inspection. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Anne UrwinBrown Date: 1 5 0 3 2 0 0 9 Information about the care home Name of care home: Address: Old Vicarage, The 26 Cottage Road Wooler Northumberland NE71 6AD 01668281662 01668281662 oldvicwooler@btconnect.com Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Type of registration: Number of places registered: Conditions of registration: Category(ies) : A & P Ltd care home 17 Number of places (if applicable): Under 65 Over 65 17 old age, not falling within any other category Conditions of registration: 0 The maximum number of service users who can be accommodated is: 17 The registered person may provide the following category of service only: Care home only - Code PC To service uses of the following gender: Either Whose primary care needs on admission to the home are within the following category: Old age, not falling within any other category - Code OP, maximum number of places: 17 Date of last inspection Brief description of the care home The old Vicarage is a stone built detached house on the outskirts of Wooler. This former vicarage has been extended and converted to provide residential accommodation for up to seventeen older people. Day care is also provided for up to five older people. The public rooms, which are comfortable and spacious are on the ground floor. There is a shaft lift fitted for access to the first floor. The home stands in its own grounds, which are accessible and well maintained. Car parking is available to the front and rear of the house. Public transport is available in the centre of Wooler a Care Homes for Older People Page 2 of 8 Brief description of the care home short walk from the home. The home has an estate care that is used to transport residents. Copies of the Statement of Purpose and other information about the service is available at the home. Fees range from £419 to £457. Care Homes for Older People Page 3 of 8 What we found: The Old Vicarage provides a good standard of individualised care to the people living there. Care plans are in place for each person that set out their needs and how these are met by staff. People living in the home said that they are very satisfied with the support they receive and said that staff are very caring and responsive. They said that they are treated with dignity and respect and that they are able to make choices about their routines and lifestyle. There is a varied menu and people said that they get plenty to eat and that they enjoyed their meals. Staffing levels are adequate to meet the needs of the people living at the home. Staff receive appropriate training and good numbers of staff have achieved national qualifications in care. They receive regular supervision and feel able to raise issues with senior staff about the operation of the home. Communication between staff is good and records confirm this. The home is well maintained, well decorated and furnished. Appropriate aids and equipment are provided for the people living in the home. There are good systems in place for repairs, general maintenance and refurbishment. Policies and procedures for Health and Safety protect people living and working in the home. People are protected by the homes good systems for dealing with complaints and safeguarding issues. What the care home does well: Peoples care needs are clearly identified within their individual plans, which are regularly reviewed to reflect their changing needs. Health care needs are identified and met. People are encouraged and supported to make choices about their routines and lifestyle. A good choice of food was available with special diets provided as necessary. Good systems are in place for dealing with complaints or allegations. This protects people living in the home. The home is comfortable and well maintained. Aids and adaptations are fitted to suit the needs of the people living in the home. Good infection control procedures are in place to protect people living in the home and staff. Staffing levels were sufficient to meet the needs of the people living in the home. Staff receive plenty of training opportunities to make sure they have the skills to meet peoples needs. Staff have regular supervision to make sure that they do their job properly. Recruitment procedures and practices protect people living in the home. Good systems are in place to check the quality of the service and these take account Care Homes for Older People Page 4 of 8 of the views of the peoples living at the home. The manager is qualified and experienced in providing care. Good health and safety systems protect the people living in the home and the staff working there. What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. No. Standard Regulation Requirement Timescale for action Care Homes for Older People Page 6 of 8 Requirements and recommendations from this inspection: Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours. No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set. No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service. No Refer to Standard Good Practice Recommendations Care Homes for Older People Page 7 of 8 Reader Information Document Purpose: Author: Audience: Further copies from: Inspection Report CSCI General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. 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