Latest Inspection
This is the latest available inspection report for this service, carried out on 1st January 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Orton Mere.
Annual service review
Name of Service: Orton Mere The quality rating for this care home is: The rating was made on: two star good service 1 3 0 1 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Don Traylen Date of this annual service review: 3 0 1 1 2 0 0 9 Annual Service Review Page 1 of 5 Information about the service
Address of service: 547 Oundle Road Orton Longueville Peterborough PE2 7DH 01733392900 01733392901 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability mental disorder, excluding learning disability or dementia Ermine Care Ltd Number of places (if applicable): Under 65 Over 65 13 13 0 0 Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Orton Mere was first registered as a care home on 27th September 2007. The home provides care with nursing for thirteen people with Learning Disability and Mental Health Disorders. The building has been purposely extended and converted. There are thirten rooms that each have full ensuite facilities, apart from one room that has an adjacent bathroom. Peoples rooms are located on each of the three floors. There is a mangement/administration office on the ground floor. There is a large garden to the side and rear of the property and a driveway with parking. Fees range from £1950 per week. Copies of CQC inspection reports are available at the home or from the CQC website. None 1 3 0 1 2 0 0 9 Annual Service Review Page 2 of 5 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last inspection and Annual Service Review. This included: 1) The Annual Quality Assurance Assessment (AQAA) that was sent to us by the service. The AQAA is a a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. 2) Surveys returned to us by people using the service and from other people. 3) Information we have about how the service has managed complaints. 4) What the service has told us about things that have happened in the service,these are called notifications and are a legal requirement. 5) The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. 6) Relevant information from other organisations. 7) What other people have told us about the service. What has this told us about the service? The home sent us their Annual Quality Assurance Assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgment is that the service is still providing a good service and they know what further improvements they need to make. The AQAA showed that a multidisciplinary team of Health care professional meet regularly to review peoples care plannning. The AQAA also informed us that three staff, including the manager are registered nurses and that more staff should acheive specific training awards in care, such as the Learning Disability Qualification (LDQ) awards at level 2 and level 3. We telephoned the service and spoke to the manager. She verified that more staff training in Learning Disability Qualification (LDQ) awards are planned for staff, rather than the National Vocational Qualification (NVQ) awards in care. The manager has commenced an LDQ assessors award, which means she will eventually be qualified to assess staff in LDQ awards. The home had appropriately reported concerns that had been included in the Regulation 37 notifications they sent to us. These had been reported and further Health Services intervention and treatment took place to meet this persons needs. The service has limited the numbers of people living at the home to four. This has helped to create and sustain a calm and stable environment. The manager informed us that monthly meeting are held between the manager, her line manager and the chief executive, to determine the companys management approach to this home. The service continues to let us know about things that have happened and they have shown they manage issues well. They work well with us and have shown their service continues to provide good outcomes for people who use it. What are we going to do as a result of this annual service review?
Annual Service Review Page 3 of 5 We are not going to change our inspection plan and will carry out a key inspection by 07/01/2011. However, we can inspect at any time if we have concerns about the quality of the service or the safety of people using the service. Annual Service Review Page 4 of 5 Reader Information
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