Latest Inspection
This is the latest available inspection report for this service, carried out on 7th May 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Owls Barn.
Annual service review
Name of Service: Owls Barn The quality rating for this care home is: The rating was made on: two star good service 0 2 1 2 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Tobias Payne Date of this annual service review: 0 1 0 3 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service
Address of service: 47-49 High Street Marton Gainsborough Lincolnshire DN21 5AL 01427718842 Telephone number: Fax number: Email address: Provider web address:
loraineolsen@btinternet.com Name of registered provider(s): Name of registered manager (if applicable) Ms Loraine Olsen Conditions of registration: Category(ies) : learning disability mental disorder, excluding learning disability or dementia Conditions of registration: Ms Loraine Olsen Number of places (if applicable): Under 65 Over 65 6 6 0 0 The maximum number of service users who can be accommodated is 6. The registered persons may provide the following category of service only: Care home only - Code PC to service users of the following gender: Either whose primary care needs on admission are within the following category: Learning disability - Code LD. Mental disorder - Code MD. Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service 0 2 1 2 2 0 0 8 Annual Service Review Page 2 of 6 Owls Barn is a large, two-storey, old, rambling cottage situated on the High Street in the village of Marton near Gainsborough, close to local shops and facilities. It is owned, managed and run by the owner. The home is registered to provide personal care for up to five adults in the categories of learning disabilities and mental disorders, currently housing five people. The bedrooms are situated on the ground and upper floors, with stairs giving access to the upper storey and steps throughout the varying levels of the ground floor. There are attractive, enclosed, well-kept gardens to the front and rear of the property. The philosophy of Owls Barn is to provide service users with a secure, relaxed and homely environment in which their care, well being and comfort is prime importance. The fees on the day of the inspection on the 2/12/2008 ranged from £365 to £411 a week. Extras were hairdressing which ranged from £3 to £20 and chiropody £8. Information about the home including the statement of purpose, service users guide and a copy of the last inspection report can be obtained from the manager who is also the owner of the home. The previous key inspection took place on the 2/12/2008 which as a result the home was awarded 2 stars good. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys returned to us by people using the service and from other people with an interest in the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? Where the use of we or us has been used throughout this report it refers to the Care Quality Commission. The manager who is also the owner sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. The manager told us that they continue to provide a personal service for the 5 people living in the home who are an established community. However where an admission occurs they ensure that each person is assessed and is invited to the home to meet the other people and see the home. The manager has told they provide and arrange activities to suite to each persons needs, and that they encourage and support the people living in the home to become independent. Where they are able the care team also encourage and support people to manage their own money and consult the people about the food provided in the home so that they can provide the meals that people like. Access to independent advocacy services is also available. We looked at the information in the AQAA and our judgement is that the manager and the care team are still providing a positive service and that they know what further improvements they need to make. The manager has told us that people continue to live in comfortable accommodation and where required areas of the home have been redecorated. Over the past year this has covered refurbishing 2 bedrooms, installing 2 new windows and refurbishing the dining room. They have built a 3 roomed extension in the grounds to include an office, laundry and a large store room. They have also installed new toileting and bathroom facilities. They have provided a new patio, terrace Annual Service Review Page 4 of 6 and gazebo for people to sit out in fine weather. The manager has also introduced a book club for the people living in the home. We received 5 comment cards from the people living in the home. They included, it is very nice to live here, they keep me safe, provides good food and comfort and make my relatives very welcome and I like everything about the home. We also had 3 comment cards from staff. Comments included, we provide a caring service with good training, entertainment. The home is clean and provides good food and Owls Barn is absolutely spotless, the residents always get good food. The people who live here are free to come and go as they please. The manager told us that staff continue to be recruited correctly with a check by the Criminal Records Bureau. New staff then start an induction programme and after this receive training in care and support (National Vocational Qualifications). Formal supervision is carried out every 2 months and is recorded. All staff receive training and support and all the staff have achieved a qualification in care to National Vocational Standards. Training over the last year has covered medication administration, fire training, moving and handling, mental capacity and safeguarding adults. All staff have received nutrition and infection control training. Over the last year we and the manager have received no complaints or safeguarding adults issues. They work closely with us and keep us informed of any incidents. What are we going to do as a result of this annual service review? The information we have tells us that the service continues to provide positive outcomes for the people who use the service. We are not going to change our inspection plan. The next inspection of the service will be based on the Fees and Frequency Regulations (2007) and the assessment of risk. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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